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Reviews of White Waters Hotel 3 stars

Praceta 25 De Abril, 9200-084 Machico, Portugal

#50 of 98 hotels in Machico

Guests' Choice

Review score

Based on 138 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.6

  • Location

    9.3

  • Facilities

    8.3

  • Staff

    9.2

  • Value for money

    8.8

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 20 August 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Pay on-street parking.

    Easy to access in the middle of the night. Good location in town. Room was comfortable. Breakfast was good.

    Stayed in August 2024

  • Reviewed: 14 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    No air-con No in room tea/coffee facilities

    Friendly helpful staff. Fantastic location on the beach.

    Stayed in August 2024

  • Reviewed: 1 August 2024

    7.0
    Great for a super short stay on arrival late into the airport.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The coffee wasn’t great. No English breakfast tea :(. Warning should have been given about the festival.

    The staff. The location. The fact you could eat outside.

    Stayed in August 2024

  • Reviewed: 18 July 2024

    8.0
    Perfect location for Machico. Booking through website sketchy.
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    It was a minor inconvenience to have to call and wait for a security guard to drive over to let us in when we arrived (at the scheduled time). My biggest concern is that the hotel's Booking .com account had been hacked, and all of us received multiple messages -- IN our booking.com chat window with the hotel -- attempting to steal credit card information. The message was that we needed to supply a credit card to complete the reservation (which had already been done). But because it came through the site, at least one of us (me) fell for it, and I had to cancel my card promptly. I reported this to the hotel and booking.com weeks before we traveled, and we still got the phishing messages again, as late as a few days before we traveled. I don't know where the breakdown occurred, but I honestly don't intend to use booking.com again. There is clearly some kind of security problem.

    Comfortable room, if a bit cramped for two people who aren't partners. Very nice balcony. The staff were very friendly and helpful. The location is perfect for exploring Machico, a very easy walk to the beach and restaurants.

    Stayed in June 2024

  • Reviewed: 18 July 2024

    9.0
    It was very good, calm and a good located hotel.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights

    Everything was good, perhaps a table on the rooftop.

    The location, the room and the staff!

    Stayed in June 2024

  • Reviewed: 12 July 2024

    8.0
    Pleasant overnight stay
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No air conditioning, bit noisy with the windows open. Hot in July. Fortunately the front desk loaned me a fan.

    Nice room, great shower, wifi and excellent breakfast. Stayed one night before a hiking trip. Great location.

    Stayed in July 2024

  • Reviewed: 30 June 2024

    9.0
    Superb
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    None

    Great location clean

    Stayed in June 2024

  • Reviewed: 25 June 2024

    9.0
    Heerlijk verblijf in een relaxte stad
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    A clear reference on where to park as the Forum parking is very close

    Clean rooms, friendly staff, good breakfast and a nice balcony!

    Stayed in June 2024

  • Reviewed: 21 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Near to the airport - it was important as we arrived at night, comfortable beds, super breakfast.

    Stayed in June 2024

  • Reviewed: 4 May 2024

    8.0
    Cozy hotel in a good location but with a poor breakfast
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast had a very poor choice of food and low-quality/cheap products (like cheese, fruits, etc.) We choose this hotel for good reviews about breakfast but the reality was very disappointing.

    Very good location (in the center of town and close to the airport), spacious and cozy rooms, and helpful staff.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Clean, comfortable, good location

    Stayed in April 2024

  • Reviewed: 3 April 2024

    7.0
    Ok for 1 night stay
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms aren’t aesthetically appealing.

    It’s very close to the airport, so it works for a 1 night stay. Also, there is a beach and a few restaurants nearby. The hotel facilities themselves are pretty basic, but it serves the purpose.

    Stayed in February 2024

  • Reviewed: 5 March 2024

    9.0
    Quiet village nice to have a great location and fresh air, lots of choice of restaurants to choose, lots of walks or loc
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Great, location to everything, staff very helpful, clean breakfast was very good lots of selection

    Stayed in March 2024

  • Reviewed: 19 February 2024

    9.0
    Perfect for an overnight in Frankfurt
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    All good. Perfect for an overnight in Frankfurt

    Stayed in February 2024

  • Reviewed: 11 February 2024

    8.0
    Would come again to use as a base for exploration
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The location was closer to the airport than I had imagined which meant there quite a few planes coming in and out. There is also no pools of water nearby, except for an imported sand beach with wave breakers in walking distance... not really comparable to the back sand volcanic beaches you can find in the north west side of the island.

    Staff were friendly and accommodating to our needs e.g., providing us with a kettle on request. The breakfast was really good too. Also there's a lovely man named Carlos across from the hotel who deals in car rentals, and provides parking as well as great deals. Lastly, there's lots of local amenities and some superb restruants just a stones throw away.

    Stayed in February 2024

  • Reviewed: 11 April 2023

    9.0
    will return happy days
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 10 nights
    • Submitted via mobile

    light and bet

    Stayed in April 2023

  • Reviewed: 3 January 2023

    9.0
    very enjoyable indeed-thank you- highly recommended
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    location close to airport and sandy beach

    great value, pleasant attentive staff

    Stayed in January 2023

  • Reviewed: 30 September 2022

    9.0
    Amazing value for a very comfortable hotel in a great location.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    Amazing value for a comfortable, clean, friendly hotel. Very good breakfast buffet with fried eggs, bacon, cold meats, cheeses, yogurt, fresh fruit, juices, rolls and bread. Terrific location a block from the beach, and the town of Machico itself was a very pleasant surprise: scenic, lots of great eateries, pristine clean, and a wonderful beach.

    Stayed in September 2022

  • Reviewed: 17 September 2022

    7.0
    Good
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    location

    Stayed in August 2022

  • Reviewed: 15 September 2022

    8.0
    Great location, needs a "face lift"
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is in need of a serious renovation rooms-wise. I understand that many of the hotels by the beach do not have air conditioning, however a fan is a must? At the very least a ceiling fan in each room is needed. The furniture and bathroom features are outdated as well.

    The location of the hotel is exceptional! A block away from the beach, what else could one want? The last that checked us in was super friendly, nice and helpful with all our needs and questions.

    Stayed in September 2022

  • Reviewed: 7 August 2022

    9.0
    excellent value for money, lovely staff / owners nothing too much bother
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Nothing

    excellent value for money, lovely staff / owners nothing too much bother ideal for airport however good location for exploring east + north east side of island

    Stayed in July 2022

  • Reviewed: 30 July 2022

    8.0
    Perfect spot to stay when you have an early morning flight
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    no airconditioning finding parking on a weekend is difficult

    location… close to the airport close to the beach and restaurants

    Stayed in July 2022

  • Reviewed: 9 July 2022

    7.0
    Machico isn’t the best location in a Madeira. It’s close to the airport, but it lacks charm.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There is no air conditioning. The decor is run down and outdated. We were shamed for asking for a corkscrew, because the owner didn’t want us to spill wine on the old stained carpet.

    There weren’t a lot of options. The breakfast was decent.

    Stayed in July 2022

  • Reviewed: 5 July 2022

    9.0
    Wonderful stay with a modern vibe and lovely staff!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    New carpet would improve the aesthetic of the room due to its staining however did present as clean.

    The location is fantastic, right in the heart of the main area. The staff were very kind, friendly and helpful. Martha became aware we were checking out early to go to airport and offered a box breakfast for us. The room was simple yet clean with a beautiful bathroom! I enjoyed a luxury soak in the reclining tub. The water pressure was perfect for the shower.

    Stayed in July 2022

Showing 1 – 25

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