Rua do Bonjardim, 567, União de Freguesias do Centro, 4000-126 Porto, Portugal
#15 of 226 hotels in Porto
Guests' ChoiceBased on 221 hotel reviews
9.4Cleanliness
9.7
Comfort
9.7
Location
9.1
Facilities
9.5
Staff
9.7
Value for money
9.2
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 June 2024
Martina
SlovakiaNothing I can think of.
Very cosy, clean and in good location
Stayed in May 2024
Reviewed: 25 June 2024
Debra
AustraliaNothing
Excellent
Stayed in June 2024
Reviewed: 23 June 2024
Birsan
RomaniaNothing
You are amazing! You, People, and also the Hotel! I will recomand you and I wish you all the Best în the fluture!
Stayed in June 2024
Reviewed: 22 June 2024
Ozgen
TurkeyIt's just a little detail but if I have to say, shampoo and shower gel could be better.
Totally perfect stay. Very clean (especially bathroom). Comfy bed, clean linens. Air condition is very silent and works well. Decoration is good. The rooftop restaurant is well-decorated. foods are very tasty.
Stayed in June 2024
Reviewed: 22 June 2024
Paulo
BrazilAs a new property, some issues are still to be solved: the fire alarm sounded in the middle of the night, apparently due to a misfunctioning. The Roof Top bar was a bit expensive, and the pool was small. There wasn't much space in the wardrobe.
The location was very convenient, near the old town and touristic area, but in a quiet block. The staff was very warm, trying their best to help whenever requested. The building was new, clean, cozy, and pleasant. Breakfast was fantastic. Wifi works properly.
Stayed in June 2024
Reviewed: 22 June 2024
Nicola
United KingdomNo hot breakfast options, eating cold bacon and eggs not the best. Location good, but street not the best, groups hanging around, boarded up shops and graffiti. Wouldn't want to walk on the street late at night.
Rooftop area, room facilities, styling, good breakfast options, but extremely busy at all times.
Stayed in June 2024
Reviewed: 20 June 2024
Lucy
United KingdomThe street outside is a bit grotty with graffiti and closed up shops etc
Large room and very large bed. Kettle and nespresso machine much appreciated. Super helpful staff in this stylish hotel with the best breakfast in Porto! 3 mins from metro
Stayed in June 2024
Reviewed: 20 June 2024
Fiona
United KingdomLovely new hotel, very clean, staff all very friendly
Stayed in June 2024
Reviewed: 18 June 2024
Bruno
BelgiumA detail: the choice of meals in the roof restaurant
Everything. The roof terrace and the little pool. The hotel is new or newly refurbished. I would come again.
Stayed in June 2024
Reviewed: 18 June 2024
Mamoun
Franceeverything was really good to be honest
Pool on the rooftop, the super bug and comfy king size bed, the amazingly nice staff, the teally good breakfast.
Stayed in June 2024
Reviewed: 17 June 2024
Susan
United StatesI had to request a shower rubber mat to prevent a fall, they had none so was given a cotton mat each day. Pool area very small, other guests spread out so u able to sit or easily enter pool. Street location awful, vagrant begging and harassing us for money as we tried to stop outside hotel to Check in. Front desk staff and Manager had to help us. Underground g Parking area difficult to leave.
Breakfast area pleasant. Front staff excellent, friendly and helpful with making restaurant reservations.
Stayed in June 2024
Reviewed: 17 June 2024
Ola
NorwayExcellent breakfast und friendly staff. Good service all over. Clean and new hotell.
Stayed in June 2024
Reviewed: 17 June 2024
Robert
United StatesVery helpful staff. Close enough to most points of interest for walks of 20 minutes or less.
Stayed in June 2024
Reviewed: 16 June 2024
Rosemary
AustraliaNothing.
The rooftop pool and bar was great. Amazing breakfast.
Stayed in June 2024
Reviewed: 15 June 2024
Gemma
United KingdomCost of the parking per day!
Loved it, everything about the hotel! Location, staff were so friendly and helpful, rooms were tidy and trendy! Had an amazing roof terrace, with amazing food
Stayed in June 2024
Reviewed: 13 June 2024
Liviu10
IsraelEvery think was perfect. Services from the front desk 10,very nice, politely 100 from Gabriela. BRUNO, Lucas, all the team was great, the atmosfere from terase, The room, perfect
Stayed in June 2024
Reviewed: 13 June 2024
Kerem
Turkeynothing
almost all
Stayed in June 2024
Reviewed: 12 June 2024
Camila
IrelandHotel was great and staff were even better! As a vegan, I felt really welcomed. When I went to have breakfast on the first day they prepared vegan food for me, grilled veggies, quinoa bites and banana pancakes (my favourite). They also brought warm oat milk to my table for my coffee. On the second day, the staff were waiting for me with some nice vegan veggie pie and a chocolate cake for dessert! It feels great to have different options for breakfast and I really appreciate it. I have to highlight the excellent service of Maria, the lady that works during breakfast as she was amazing! Thank you Maria for being so nice to me and my sister, we will always remember you! If I could recommend some other vegan options for breakfast that would be: - Vegan irish breakfast - Avocado toast - Scrambled tofu - Vegan pastry such as croissants - Porridge or chia pudding But let me say that what I had was great, specially the banana pancakes! Thank you so much for having us at the hotel, I will recommend it and we will be back.
Stayed in May 2024
Reviewed: 9 June 2024
Roudabeh
United StatesNothing
Amenities
Stayed in June 2024
Reviewed: 8 June 2024
Pujashree
United StatesNothing. It was a wonderful stay! Would go back in a heartbeat.
The hotel is brand new, stylish and full of thoughtful amenities and features. The rooftop restaurant and pool area has a beautiful view and the staff are equally wonderful. The rooms are super comfortable and beautiful and have sweet positive affirmations as decor. I really liked the the power outlets also have USB and USB-C ports which is very convenient for international travelers. Very close to loads of wonderful eateries and walkable to all the attractions in town.
Stayed in June 2024
Reviewed: 8 June 2024
Gabor
AustriaExcellent location and amazing value for money. Great breakfast, friendly staff - great working from the rooftop bar.
Stayed in April 2024
Reviewed: 8 June 2024
Marc
NetherlandsEntrance of hotel and reception looked very basic at this price level
Exceptional clean. Very comfortable and friendly staff. Rooftop bar was great.
Stayed in June 2024
Reviewed: 7 June 2024
Evelyn
United KingdomNothing
Staff were exceptional, nothing was too much trouble. So much choice for breakfast. Great area by the swimming pool for a drink.
Stayed in June 2024
Reviewed: 7 June 2024
Iana
GermanyIn the room it was always a bit cold, but it was easily fixed by AC. Also there were no windows which could be opened to get fresh air.
Everything: location, room size, quietness, very friendly people around, very delicious breakfast, amazing terrace with the bar.
Stayed in June 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content