Largo Conde de Alcáçovas, 2770-031 Oeiras, Portugal
#1 of 11 hotels in Oeiras
Guests' ChoiceBased on 239 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.1
Facilities
9.0
Staff
9.1
Value for money
8.3
Free WiFi
8.1
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End of dialog contentReviewed: 19 September 2024
Lgccnm
PortugalGreat Pool and location. The restaurant requires attention!
Stayed in August 2024
Reviewed: 16 September 2024
Shanna
AustraliaBeautiful old and modern architecture… grounds were beautiful and we loved the playground and baby pool for our baby
Stayed in September 2024
Reviewed: 1 September 2024
Cindy
CanadaPlease replace the hair dryer with a stronger hair dryer. Thank you.
Stayed in June 2024
Reviewed: 24 August 2024
Emma
United KingdomLoved it all!
Beautiful, clean and a gorgeous setting. Excellent staff and facilities.
Stayed in August 2024
Reviewed: 22 August 2024
Aranka
NetherlandsA little dark in the corridors and no signs of where the lifts and stairs were. So it is a bit confusing to get to the breakfast hall. The food-table in the dining room is not convenient and too small. I missed some salads. 🥗 In the weekend some non- hotel guests show up at the swimming pool: because the public park is next to it and you just can walk up to and into the swimming area and hotel.🤔
The beautiful garden🌴🌿🌺, very nice with -gold mosaics- salt water pool (with shower and enough beds and shadow), the huge rooms and the beautiful historical yellow palace.🤩 Very quiet 😃 Staff and cleaning ladies are very calm, kind and helpful. 🙏 Close to supermarket and train station. Close to Cascais and Lisbon. Also great Italian restaurant within 3 minutes walking. Try the tiramisu!💫
Stayed in August 2024
Reviewed: 20 August 2024
Janet
United KingdomBeautiful old palace converted into a hotel. Lovely combination of old and new modern rooms.
Stayed in July 2024
Reviewed: 3 August 2024
Leisa
Australianothing
Great position as we attended a wedding
Stayed in July 2024
Reviewed: 27 July 2024
Carina
NetherlandsRooms can use a make over
Relaxed atmosphere, friendly staff. Outside swimming Pool was great. Always a sunbed available
Stayed in July 2024
Reviewed: 24 July 2024
Leanne
IrelandTo go into Lisbon or Caiscais you need to take a metro or 25 euro taxi but it's a good place to relax and plan day trips from. There didn't seem to be a lot of staff so room service or any special requests could be slow at times.
The rooms and facilities were amazing! The most beautiful hotel. Staff were very friendly and helpful. The grounds are stunning and all rooms had balconies.
Stayed in June 2024
Reviewed: 22 July 2024
Christopher
GermanyGreat location! Nice and friendly service!
Stayed in July 2024
Reviewed: 19 July 2024
Jonathan
United KingdomThere is a beach about 7 minutes walk across a road but not worth going to
The Hotel and Facilities are incredible
Stayed in July 2024
Reviewed: 18 July 2024
Marisa
PortugalWe stayed in one of the rooms far from main reception. The person that showed us the room took us to the longest way possible. It took us some time to find a straight way to exit. We had to carry the luggage down to main reception by stairs and then take them back to level 0. It doesn’t s make much sense for the reception to be below the stairs. The bathroom was quite old and lack amenities. Just bad quality shampoo was available. A hotel of this caliber should to provide everything needed for comfortable stay.
The location is amazing and super convenient. There are many restaurants options around and all services( ATM, Pharmacy, coffee shops, grocery stores, train station, etc). The blackout of the room is really good.
Stayed in July 2024
Reviewed: 12 July 2024
Kurts
United StatesAC did not work
Beautiful signature resort
Stayed in June 2024
Reviewed: 11 July 2024
Adam
United StatesGreat complimentary breakfast each morning with a wide selection of food and drinks. Staff was always pleasant and helpful when we needed assistance. Property is unique and has plenty of memorable attributes that will leave lasting memories. Easy location to go explore and find a nice place to eat nearby.
Stayed in July 2024
Reviewed: 25 June 2024
Lior
United Statesnothing
This is by far one of the most beautiful hotels I ever been in. You are literally in an historical site, with an old church and the most beautiful gardens as part of its premise. The rooms are extremely big and comfortable and the pool is beautiful (didn't go inside though). I was sad I could only spend two nights there. Would love to go back!
Stayed in June 2024
Reviewed: 11 June 2024
Kurts
United StatesWe booked 2 rooms for 4 nights. AC was amazing in room 320, but barely functional in 319. We tried different settings and eventually slept with the patio door open to cool off
Immaculate grounds with beautiful pool, friendly staff with kudos to Tomas and Daniel
Stayed in June 2024
Reviewed: 5 June 2024
Daria
EstoniaBreakfast options were very limited The toilet door couldn't stay closed No wifi in the rooms or the poolside
The poolside was really great, the rooms are very comfortable and big.
Stayed in June 2024
Reviewed: 5 June 2024
Malgorzata
United KingdomNothing
Location, quiet, not to large, lovely staff and quirkiness
Stayed in June 2024
Reviewed: 28 May 2024
Paul
United KingdomSoundproofing is an issue. You can hear your neighbours talking if their volumes is even slightly above conversation level. Noise from the corridor and issue. Compared to other hotels, fire regulations were not obvious, fire doors as breaks in very long corridors were absent, self closing room doors and no evidence of sealing strips to lock fire/smoke in or out of rooms. Ventilation in bathrooms is an issue with smells coming in from the plumbing or ventilation system.
Clean, spacious and good facilities.
Stayed in May 2024
Reviewed: 18 May 2024
Cerys
United KingdomService, appearance and facilities
Stayed in May 2024
Reviewed: 14 May 2024
Jennifer
CanadaThis hotel exceeded expectations! The older portion is absolutely lovely. The breakfast was amazing. The staff were super helpful. The train was closer and more convenient than we initially thought it would be. The grounds were beautiful.
Stayed in May 2024
Reviewed: 29 April 2024
Tahereh
GermanyGreat view, clean and beautiful, near to sea, great pool and garden, and friendly staff.
Stayed in April 2024
Reviewed: 3 April 2024
David
PortugalFree Coffee and tea and higher level toiletries in the room would make sense for a 5 star hotel.
Big rooms, comfortable, amazing views, extremely nice staff. But I have to mention Andreia at the reception who went the extra mile as I lost my phone in the pool (unaccessible place) and managed to get it (surprisingly quick). Determined and very professional.
Stayed in March 2024
Reviewed: 4 March 2024
Emily
United StatesEverything was wonderful.
Everything was wonderful. The staff was super helpful and friendly. Breakfast was delicious. The room was clean and spacious.
Stayed in March 2024
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