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Reviews of Vila Alexandra

Rua das Flores 8, 2825-386 Costa da Caparica, Portugal

#20 of 25 hotels in Costa da Caparica

Guests' Choice

Review score

Based on 59 hostel reviews

7.3

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.7

  • Location

    8.9

  • Facilities

    7.6

  • Staff

    7.4

  • Value for money

    7.4

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 13 September 2024

    7.0
    Good place with no manager!
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Hostel has no manager, so you are stucked with your problems. Only contact is online. There is no cleaning at all. If you need something you have to find a made and ask her for towels.... Contact numbers are only for booking. After that you are on your own. Our room had 5 issues, 3 were resolved next day because the owners red on comments and they came to fix it. But for hair drier not working there was no answer and we have an infant. The door at the bathroom couldnt close so there was some smell in the room and humidity signs on the wals. The owners are really nice but they do not live there. With a manager it eould be 8.5+ place.

    Good location in the center. 600m from the beach, supermarcet is and many other shops. Very good living room with citchen. Bathroom is nice but small, rooms are rather small. We have stayed 2+3 nights and the owners gave us same room for 3 last nights though it was 15€ more expensive. They are really nice, but they were there exidentaly.

    Stayed in September 2024

  • Reviewed: 30 July 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Small Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    We stay for 5 night in the end of july, and every day early in the morning there were workers in the same building making a lot of noise at 8.30 am. ATTENTION...... Please change the easiest password of the Word. Guess the password of apartment 11. Need a combination of 4 Number in the range: 1,2,3,4; and there was no way to lock from the inside !!DANGEROUS!!

    Good position near to the main street and 5minutes on the beach. The room 11 has a very good ventilation.

    Stayed in July 2024

  • Reviewed: 24 July 2024

    6.0
    Pleasant but could have been cleaner. Definetly need to get new pillows for the beds
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The bathroom was super small with no window which meant the bathroom constantly smelt damp. There was a ceiling fan which we left the fan on majority of our stay but it was pretty dirty so don't think it helped much. The room and the bed was a decent size although the mattress was rock solid and the pillows weren't great. I did wake up a few mornings with a really sore back, shoulders and neck. Would recommend buying new pillows

    The location was perfect. So close to the beach. Couldn't have been more central

    Stayed in July 2024

  • Reviewed: 16 July 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Quadruple Room
    • Stayed 2 nights

    The hairdryer of one the rooms didn’t work. One of the socket was out of the wall

    Stayed in July 2024

  • Reviewed: 28 June 2024

    7.0
    Despite the small toilet, overall the room was nice and the structure was in a central and cozy point of the city
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Toilet is too small, especially the sink

    Room is very big and comfortable

    Stayed in June 2024

  • Reviewed: 9 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Small Twin Room
    • Stayed 2 nights

    The bathroom in our room was really small but a bit bigger on another one. A big person would have trouble using the toilet in ours. Other than that, it was as described.

    The location and price were great. The common kitchen and lounge area were very nice, clean and organized. Because it was low season, we did not meet anyone else in the building. It was very quiet.

    Stayed in January 2024

  • Reviewed: 7 December 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior Suite
    • Stayed 3 nights
    • Submitted via mobile

    I was more than 2 hours outside the front door in the rain waiting for they answer the phone to get the code to get into the property.

    Nothing to say

    Stayed in December 2023

  • Reviewed: 13 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Room Was never clean which It's something i wasn't informed that I had to do it myself. cleaners often forgot to dispose of the kitchen bin. ( but message the owner and dealt with it promptly)Blind on my roof window was broken and didn't gave me a complete black out, waking me and my son very early. Appart from that all was good .😊

    Room was nice and owner was very helpful when I needed help . And all the other guests very friendly. Location was perfect .Felt like I was in my own apartment 😊

    Stayed in July 2023

  • Reviewed: 22 May 2023

    7.0
    Was OK! Was fair at the price.
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Pillows were rubbish. Not firm or good size Pillows, too flat and had neck pain following day. Toilet seat cover gets shut and doesn't stay open. It was really annoying. Toilet has some drain smell due to no ventilation I believe.

    It was clean and fair for the price , OK for one night stay.

    Stayed in May 2023

  • Reviewed: 11 April 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 6 nights
    • Submitted via mobile

    No one to clean your room or check if you needed more toilet paper. I was there for one week my room wasn't cleaned and my towels were not changed even after asking then if they were able to do it and getting a reply that they would send someone to come. Messages send to them would take a while to respond.

    Liked that even with no meals being provided I had a kitchen that I could use and cook if I wished. Easy to access, very closed to the beach and local restaurants.

    Stayed in February 2023

  • Reviewed: 9 April 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 4 nights

    The smell in the bathroom- apparently the whole Lisbon has the same problem, it's from the sewage, it got slightly better with open windows and the fan constantly working in the loo.

    Friendly and helpful owners, new, clean place, furniture, a fantastic location, very close to the beach and not far from Lisbon

    Stayed in April 2023

  • Reviewed: 9 April 2023

    8.0
    great option to be by the beach and surf
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    bathroom smell and poor vent

    self checkin; good kitchen area and housewares

    Stayed in April 2023

  • Reviewed: 24 November 2022

    7.0
    good for ther money but with some problems
    • Leisure trip
    • Family with young children
    • Superior Quadruple Room
    • Stayed 2 nights

    Bathroom not clean: sand and hair in the shower, middle drawer had water from the sink Sockets not attached to the walls poor wifi bed ladders hurt when climbing Crib never showed up (not sure where to put it though but it was promised)

    easy checkin and key management done by codes, location, shared facilities, room

    Stayed in November 2022

  • Reviewed: 1 November 2022

    6.0
    Ok for one night or if you want to surf.
    • Business trip
    • Solo traveller
    • Superior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Busy area, noisy, no good isolation and unreliable internet connection. It was a bit humid and cold as well and could not find the remote to turn the heat.

    Clean, close to the sea

    Stayed in November 2022

  • Reviewed: 26 September 2024

    5.0
    In the end it was okay
    • Leisure trip
    • Solo traveller
    • Standard Suite
    • Stayed 1 night
    • Submitted via mobile

    The main issue was the room was still occupied when I arrived at 8.30pm. I called and they did get the room clear and cleaned and I was in by 10.00pm. Communication about what was happening during that time was poor

    The room was modern, well equipped and clean (eventually - see below)

    Stayed in September 2024

  • Reviewed: 16 September 2024

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    The room smelled bad, there were "patch" jobs on the bathroom basin, the neighbours were extremely loud and disrespected the 22h00 rule... Didn't sleep well at all. They were noisy until 03h00. Didn't like that there wasn't a fridge in the room and it was in a common area. It was a mission to find the place and the room. Very impersonal that there was no one to welcome us and we had to do and find everything on our own.

    Nothing.

    Stayed in September 2024

  • Reviewed: 4 September 2024

    5.0
    Ants
    • Leisure trip
    • Family with young children
    • Superior Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Broken bathroom door handle. Broken toilet seat. Ants everywhere.

    Location

    Stayed in August 2024

  • Reviewed: 28 August 2024

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Standard Suite
    • Stayed 3 nights
    • Submitted via mobile

    *Check in experience *Room was not prepared from night before *Staff

    Location Comfortable Bed & Pillow

    Stayed in August 2024

  • Reviewed: 26 August 2024

    5.0
    Expensive for what is offered and certainly not a great beach
    • Leisure trip
    • People with friends
    • Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Very small apartament for the price. Bathroom could be cleaner. I did not like the beach that was closest to the apartment - water dirty with plástics and it was very overcrowded. Water freezing at 16 degrees not enjoyable

    I liked tge fact it was close to the beach abd bars and restaurants. The shared kitchen and lounge was useful. But several things missing from the Kutcher and toastee did not wirk

    Stayed in August 2024

  • Reviewed: 16 August 2024

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 3 nights
    • Submitted via mobile

    The bathroom was horrible and smelled like moist. It was very unpleasant. It doesn’t feel safe since the codes to the rooms are very easy to guess. I would not recommend to stay in this place.

    Location (although I would not recommend going to Caparica in general)

    Stayed in August 2024

  • Reviewed: 10 August 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Large Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    The smell from the pipes/mould

    Stayed in August 2024

  • Reviewed: 26 July 2024

    3.0
    The person coordinating needs to be more responsive and behave responsibly. This was unacceptable. The property is other
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 5 nights
    • Submitted via mobile

    The room I was given had a terrible mould / musty smell / stench. There is clearly water damage underneath the bathroom floor. I had to keep the bathroom exhaust fan on the whole time I was there. The smell was really bad. I had asked to be changed immediately but there was absolutely no response from the staff at all. Also there are tiny ants all over the place and they should have some pest control put in place. See photos of ant/s and mould under bathroom floor as evidenced at the doorway where the flooring transition piece has moved and it is clearly visible.

    Location is good

    Stayed in July 2024

  • Reviewed: 18 July 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    The room is quite small, could be an inconvenient if you plan to spend a lot of time indoors :-) and there is an unpleasant smell coming from the bathroom. Luckily, we did not spent that much time inside.

    Very good positioning, easy to check-in - no hassle with the keys - and it is really nice to have a living room area to chill and hang out, as the bedroom is quite small. Very quick access to restaurants near-by (we could literally see it from the window of the room).

    Stayed in June 2024

  • Reviewed: 17 April 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No reception, I was strangded when I arrived the facility. It was through the help of a lady close to the bat I was able to gain acces

    No window in the toilet, everywhere was smelling

    Stayed in April 2024

Showing 1 – 25

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