Rooms were small and tight.

Location was great

Stayed in June 2024

No kettle in the room

Very central, staff excellent, very clean

Stayed in June 2024

Towels changed daily despite us hanging them up which was nice but not very sustainable and still using throw away toiletries rather than larger fixed bottles. We were disappointed with the hotel facilities - there was a small bar and breakfast area but bar was closed on two of the four nights we are there. Not really anywhere to sit if you wanted to be in the hotel but not in your room and not sure the website reflected this.

We didn't book breakfast as it seemed expensive and there were plenty of cafes in the location. Room was a reasonable size for central city location. Large bottles of water replenished daily. Staff were pleasant.

Stayed in June 2024

Small things - could have better storage in room - no drawer space, bar area was only open one night of our three night stay despite advertised happy hour, no drying facilities for towels - only one hook in bathroom, and no kettle/ other alternatives to coffee pods and no milk. All very minor but good to know!

Excellent location, very clean, comfortable room (beds and pillows!). Very close to lots of public transport, attractions, restaurants and cafe/bars.

Stayed in June 2024

Being do close to centre you.might and occasional siren.

Excellent location. Walking distance to city centre and public squares. Lots of restaurants to choose from. Literally spoilt for choice especially if you are into fish.

Stayed in June 2024

Small room. No space to store luggage.

Location Helpful staff

Stayed in May 2024

Bedrooms are quite small, the room is advertised as having sound proof walls but in reality the walls were paper thin. We could hear rustling in the room next to us. Hotel is rated 4 stars but can only provide complimentary tap water. Bed blanket had stains on.

The hotel is in a great location, super close to restaurants and bars. Foyer was clean and staff were friendly.

Stayed in May 2024

that not all channels worked on the tv but everything else was fine.

the turim water bottles

Stayed in May 2024

Paper thin walls. You can hear a lot through these walls (people showering, talking etc. among other things). One time I had my TV turned on (around 11.30pm) at a very low volume and still, I received a call from the reception telling me that my neighbor was complaining about it.

Stayed in May 2024

Breakfast could be a bit better, more variety and fruit

Very clean Great location Great service

Stayed in May 2024

Central location with good facilities.

Stayed in April 2024

Location was great and staff was very accommodating.

Stayed in May 2024

There was a room service menu in my room, but when I phoned for room service I was told that they don't do room service. I did not have the breakfast option included in my stay. I went downstairs to the breakfast area every morning to get a coffee. There were a few teabags and instant coffee in my room (and a kettle), but no milk, only a cup without a saucer and no spoon. I had to go downstairs to ask for milk every time i made tea.

The room was perfect for one person. The bathroom and everything was very clean. I loved the location of the hotel and it was within walking distance of the Alfama, the river, the shopping area and many restaurants. I would live to stay there again.

Stayed in May 2024

Airconditioning did not work effectively making it hard to sleep, only down side

Location was amazing!! Staff were super helpful and lovely! Modern hotel

Stayed in May 2024

The lift does not take you to the top floor and there are a few stairs that may not be suitable for all. The bathroom faucet was broken and there was a leak under the washbasin.

Location

Stayed in May 2024

Bed was very hard.

Location to everything.

Stayed in May 2024

Great location.

Stayed in March 2024

Nothing to mention.

I liked the whole set up. Location, friendly Reception Staff with excellent knowledge and advise regarding Lisbon, nothing was too hard for the Team. Where can you get a breakfast like that, it was superb, a credit to the Chef. The room was well set up with all the requirements one would need. We shall return to the same Hotel and to see more of fabulous Lisbon.

Stayed in May 2024

The bathroom door was annoying and didn't have a lock. The maid kept on forgetting to refill the water. Most annoying was that there was no sofa in reception - nowhere to sit except for one chair! That is ridiculous for a hotel of this calibre.

The location was fantastic, the best. The room was clean, though fairly small. The front desk staff were kind. They even sent wine and cake on my partners birthday.

Stayed in April 2024

Well, an outdoor yard or garden would be nice, but I guess its near to impossible to fit it into the present building site.

The location is brilliant. Not only the closeness to the old town, but the fact that it is on level ground. That's pretty rare in Lisbon, like the locals say, distances are short but mostly up or down.

Stayed in May 2024

The room could of had more storage area in for your clothes, if you are staying more than couple of days.

The location was great, right in the centre of the oldest part of the city,. The room was of a good standard, and the breakfasts were great. The breakfast room was also the bar area for the remainder of the day as it also some comfortable chairs in, just right to take the weight off your feet after a lot of walking around the streets of the old town.

Stayed in April 2024

Very nice, small room but very comfortable, good location

Stayed in May 2024

After the first two nights, we stayed another night two days later (three nights in total) and the hotel gifted us a bottle of wine, an egg tart and a gift card in our hotel room on the third night. When I thanked the reception staff for their hospitality, they were very friendly and helpful. We were very happy.

Stayed in April 2024

The room was small, no place to put your clothes, hallways were dark, and no view from executive room.

Location was great. Breakfast buffet was good. The staff was very helpful.

Stayed in May 2024