I had some laundry done by the resort and the cost was really high, and the clothes didnt come out very clean.

The most amazing benefit of staying here is having the gardens and hot springs to yourself when the park closes. It was magnificent. But that is definitely reflected in the cost to stay!

Stayed in September 2024

Absolutely fantastic location in the Parque Terra Nostra. As guests of the hotel you have access to the park and the thermal pool 24/7. Whilst it doesn't look very inviting, the thermal pool is a must/highlight. The staff were extremely pleasant and helpful. The buffet breakfast was very good. We did not use the Spa or indoor pool so cannot comment. Parking is available at the front of the hotel (make sure you drive through the first barrier you arrive at). Is it expensive to stay here - yes! Is it worth it - definitely! Our favourite hotel during our trip to San Miguel. Highly recommended!

Stayed in September 2024

The indoor Spa fell a bit short of expectations and the sauna was extremely tiny.

Great park, well maintained and a real pleasure to walk through. Phantastic hot pools in the park. Very generous, comfortable and nice apartment with a lovely balcony to the park. Delicious breakfast and the dinner we had was excellent as well. Parking lot worked nicely and the staff was really friendly and helpful.

Stayed in September 2024

The rooms are very basic and dated shower was a little mouldy. I’d expect better for the price. But I think you’re paying for the gardens and pools.

The gardens and pools are amazing, especially after it’s closed to the public. You can get the whole pools to yourself. The breakfast is delicious and the evening meal was amazing. Great service and staff. The indoor pool and sauna are great. It was very quiet.

Stayed in September 2024

We loved everything. However, children should not be allowed in the spa area, as it can get noisy.

We loved the location in downtown Furnas inside the Terra Nostra park, with direct access to the thermal pool and park. Breakfast and dinner were excellent and the staff very friendly.

Stayed in September 2024

Great Breakfast- brilliant selection!

Stayed in August 2024

Stunning property and very cool hotel. Those who stay have access to the park and hot springs. Expensive but worth it for a night.

Stayed in July 2024

Nothing

Everything

Stayed in August 2024

Dinner at the restaurant was very expensive,

Great location, beautiful hotel. Loved the hot springs and gardens! Breakfast was so good!

Stayed in August 2024

It was perfect.

Terra Nostra Garden Hotel was nothing short of exceptional. I booked because of the exclusive access to the botanical garden (and was so glad I did. It was a paradise!), but I was not expected to be blown away by the hotel. It was the best hotel stay I’ve ever had, from the staff, food, room, amenities to most importantly, the out of this world setting. Excellent value for the experience!

Stayed in August 2024

I spent there 3 nights and on a Saturday night there was very loud music coming from outside till 2am and I couldn’t sleep. I know it’s not the hotel fault but for a guest who wants to relax it’s pretty annoying.

Very nice hotel with the possibility to go in the park anytime. That’s the main point of this hotel especially with the jacuzzi in the park. The room was nice and clean. Good breakfast.

Stayed in August 2024

Breakfast: choice has diminished An expresso is paid separately at this hotel level!!!

The Park. The Spa.

Stayed in July 2024

No complains

Everything

Stayed in July 2024

Amazing hotel in amazing park place. Specially night jacuzzi and spa.

Stayed in August 2024

One reason we went there was for the spa. They said the spa was under maintenance and was not open. They must’ve known us ahead of time or they could’ve told us ahead of time. Very disappointing. The staff was not very communicative, not letting us know about street closures, not letting us know. We need reservations ahead of time for dinner, not helping us out when we could not get into dinner, not being able to tell us whether the spa would be open or not .

Beautiful hotel, beautiful location

Stayed in July 2024

The service was a little slow when we ate in The garden bar and terrace. The thermal pool was closed for maintenance but it didn't spoil our trip.

Everything was perfect. We booked this hotel as a treat at the end of our trip around the islands and it did not disappoint. When we arrived we were upgraded to a garden room with balcony which was wonderful. The bed was huge and very comfortable. The staff were so attentive. Breakfast was incredible. Every food you could possibly want. We even got a breakfast box to take to the airport as we had to check out very early on our last day. We loved the indoor pool when it was raining and obviously spent a lot of time in the gardens. This was a very relaxing few days before we had to fly home.

Stayed in August 2024

Unfortunately, the public baths in the garden were closed... booo.... but the jacuzzis were open, which were very warm and nice especially once closed to the public. Very very nice hotel, but quite expensive.

Breakfast buffet that was included was tasty with plenty of options. Parking was free, which was nice - a car is certainly necessary in Sao Miguel. Room was awesome, cleaned multiple times per day. Indoor pool was excellent. Bar attached to hotel had delicious sandwiches.

Stayed in August 2024

The pool and hot jakuzi was close one day

Great facility and locution. Restaurant are very good - not the cod Breakfast was basic

Stayed in July 2024

The location is perfect as it gives you access to the Terranos garden. And it’s lovely to be able to be there and walk around in the morning and evening when it’s less crowded. Other thing that stood out was the amazing staff. The front desk was incredibly helpful and we had terrific servers. One server in particular Carlos really went out of his way to make helpful suggestions to us. We were lucky enough to have him tonight, and he was one of the best servers I’ve ever had. I highly recommend this hotel.

Stayed in July 2024

nothing

access to thermal pools and park 24/7, variety of foods for breakfast and dinner, comfort and cleanness.

Stayed in July 2024

the hot pool and the botanical garden are amazing and really an amazing perk of the hotel. Food was good and staff generally friendly, but the garden is something you won't find elsewhere

Stayed in June 2024

Beautifully kept hotel. Loved the style. 24hr access to the thermal pools in the Terra Nostra gardens was a real bonus. Great location for exploring the east of Sao Miguel island.

Stayed in June 2024

Taking in consideration the stars of the hotel and that they have tea plantation close by, they could add more tea in the room.

It’s a beautiful location surrounded by nature, amazing garden and natural springs that can be accessed at any time, which is very convenient.

Stayed in June 2024

Comfortable bed, and location is fabulous for walks around the garden and use of the thermal pool. Food at the snack bar was excellent.

Stayed in June 2024