Gorgeous and beautiful rooms!

Stayed in July 2024

it was perfect!

The staff, the food which included tea/coffee and snacks available throughout the day. Loved the courtyard and guest mingling.

Stayed in September 2024

Internet was slow sometimes.

Romantic and relaxing, attentive staff.

Stayed in September 2024

The peacocks roaming free were noisy. Quiet at night thankfully.

Friendly and helpful staff, beautiful location near the castle and vibrant neighbourhood.

Stayed in August 2024

Some of the staff assisting at breakfast rarely smiled and this made us feel uncomfortable given the language barrier.

The location of the hotel is superb even though this meant walking up and down many steps and steep roads! Our room felt like a suite with high ceilings, wardrobe located outside the bedroom, and a separate bathroom. Views of the castle next door were excellent and seeing the peacocks was a real bonus. Breakfast was relaxing and well provided. Staff at reception was extremely welcoming and helpful. Access to constant tea, coffee, cakes and champagne was brilliant.

Stayed in August 2024

Nothing

Beautiful hotel, quiet and more like a resort in a huge city.

Stayed in August 2024

You could not fault the hotel.

Everything! Despite arriving in the morning, my room was ready, and I was checked in early. Very friendly and professional staff, who go out of their way to ensure a pleasant stay. The hotel is beautiful, and I loved the peacocks walking around the ground. Complimentary tea, coffee, and cake during the day and evening prossecco were well received. The hotel is extremely comfortable, and a good night's sleep was enjoyed due to the peaceful location.

Stayed in August 2024

Very hilly to get to and from. Air conditioning was poor.

Great decor inside and in the grounds. Very peaceful and relaxing.

Stayed in August 2024

Everything!!

Stayed in August 2024

Pillows were hard, had for taxi to get to

Great common areas

Stayed in July 2024

I liked everything

Super charming and cozy. Beautiful hotel and surroundings, next to a castle. Breakfast spread was phenomenal. Staff friendly, courteous and helpful.

Stayed in August 2024

The hotel was in a lovely location and the staff were fantastic. The breakfast was amazing, there was coffee and cake available all day, and the glass of white wine in the evening was really welcome.

Stayed in August 2024

Room was small - but expected -

The peacocks ! The complimentary pick up at the airport ! The complimentary sparkling wine at 6 pm ! The quiet location The court yard The peacocks ! Did I mention the peacocks ? The complimentary Port wine The locked entry doors - provided a real sense of security

Stayed in August 2024

N/A

It is distinctive and the staff is wonderful. It offers a delicious free breakfast and free snacks and beverages throughout the day. The courtyard is very relaxing and the library is delightful.

Stayed in August 2024

Air con was not that strong in the room

Decor was beautiful Lovely relaxed atmosphere Friendly and polite staff Lovely breakfast & drink reception Good hours for check out and breakfast Lovely courtyard, lots of seating

Stayed in August 2024

The staff were incredibly helpful and nice. The gentleman who checked us in (forgot his name) was extremely helpful. There was complimentary snacks, pastries, drinks (alcohol and non-alcoholic) available throughout the day and into the night which was very nice. Breakfast was also nice. Room was very good as well. Location was nice, although it's in an area where Ubers/Bolt and non-residents can't get directly to the hotel. You would need to arrange a taxi to get right or the Uber would drop you off lower ground as there is a barrier preventing non-resident drivers to go up the hill. Warning - it's on top of a hill - so expect a bit of a hike up if arriving via public transport/foot.

Stayed in July 2024

Drainage in the tub and sink was slow.

I liked everything. The breakfast and cocktail hour with free sparkling wine were great. The staff went above and beyond.

Stayed in July 2024

A view from the terrace might have been nice, but that's a minor. It's a really great hotel.

Service was fantastic. Really lovely calming experience after the heat and rushing around of in the city.

Stayed in July 2024

Alfama has extremely narrow streets as they were planned centuries ago so some taxis are not always happy to traverse the streets. The breakfast, though I was satisfied with it, was not outstanding.

The hotel was very charming and perfectly reflected Alfama history as the hotel itself was a repurposed structure that was once part of the castle. Of course, the interior decor was fresh and had all the modern comforts. The rooms were spacious and had beautiful views overlooking the interior courtyard. Breakfast was served indoors and outdoors. Sparkling wine was available in the common area / living room in the late afternoons. The hotel staff was accommodating and friendly. It was extremely helpful that the hotel offered transportation to the hotel upon arrival.

Stayed in July 2024

Nothing

Beautiful building, inside and out, historic but with everything else you need for a perfect stay

Stayed in July 2024

Nothing

Stunning location, beautiful hotel, very peaceful. Very comfortable large beds…staff were great.

Stayed in July 2024

It is a long downhill walk to downtown and only permitted taxis are allowed to drop you off in front of the hotel.

Great location to the Castle and the architectural style has a historic feel too it. The morning brunch style is fabulous with variety. The evenings are quiet due to limited vehicles and the cool evening breeze is a bonus too. Many good restaurants with views to choose for your meals.

Stayed in June 2024

The room we were given was clean but quite dark and had a damp smell to it. The hotel is also quite pricey, but then again so are most accommodations in Lisbon. Would have been nice with a fridge in the room.

Loved the house and patio! Location is amazing right in Alfama and next to the castle with peacocks roaming around. Staff was friendly and even surprised me with a bottle of wine for my birthday. Breakfast was lovely with lots of delicious pastries. The free ride from the airport was very convenient.

Stayed in June 2024

N/A

We loved everything about this property, especially the call of the peacocks, such a lovely bird.

Stayed in June 2024