13 Rua Doutor Alfredo da Costa, 2710-524 Sintra, Portugal
#5 of 88 B&Bs and Inns in Sintra
Guests' ChoiceBased on 256 hotel reviews
9.6Cleanliness
9.8
Comfort
9.9
Location
9.8
Facilities
9.7
Staff
9.8
Value for money
9.4
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 September 2024
Andy
BelgiumVery friendly staff and warm hearted welcome. The suit was exactly as on the pictures Our stay was perfect, clean room, no noise in the room and very central in the city. We had a breakfast and it was delicious with a lot of different choice.
Stayed in September 2024
Reviewed: 15 September 2024
Suzana
PortugalVery pretty, clean, staff lovely
Stayed in September 2024
Reviewed: 6 September 2024
Scali
CanadaN/A
Beautiful property and modern rooms, bathrooms.
Stayed in September 2024
Reviewed: 2 September 2024
Daniel
United KingdomNothing really. Perhaps a proper coffee machine at breakfast instead of Nespresso.
Beautiful building and well maintained. Our two rooms, that were opened up as one, were huge, with marble detailing, seating areas and lovely views over the forest Valley. Each evening we were invited to a one hour soirée, free drinks and snacks (meats, cheese, bread et cetera) at the sister hotel, first night was a fado singer with two guitarists who were magnificent, second night was a pianist. Unexpected bonus and just part of the extra care and attention that the hotel offers. The staff were exceptionally helpful, polite, professional, all that one could hope from a fine hotel.
Stayed in August 2024
Reviewed: 31 August 2024
Zeev
IsraelAmazing room and location
Stayed in August 2024
Reviewed: 26 August 2024
Leslie
United StatesProximity to all of Sintra’s places, restaurants and shops
Stayed in August 2024
Reviewed: 24 August 2024
Alexandre
PortugalBad sound isolation in the room. The breakfast tablecloth had some stains from the previous people using it.
The room was very well decorated, clean and spacious. The breakfast was well prepared and up to the expectations. The staff offered a ticket to a fado show in a different hotel from the same company. The location was perfect, near the center of the village and with parking close by.
Stayed in August 2024
Reviewed: 22 August 2024
Eileen
United StatesN/a everything was great
The location, the rooms, bed was comfortable, breakfast was amazing, use of pool and cocktail hour at sister property
Stayed in August 2024
Reviewed: 16 August 2024
Umut
United Arab EmiratesNothing
Everything!
Stayed in August 2024
Reviewed: 16 August 2024
Sylvie
NetherlandsNothing.
Very clean and spacious room
Stayed in August 2024
Reviewed: 6 August 2024
Robyn
United Statesthe breakfast was incredible! the bed was so comfortable and the location could not have been better!
Stayed in July 2024
Reviewed: 23 July 2024
Hantie
PortugalWonderful
Stayed in July 2024
Reviewed: 8 July 2024
Oreoluwa
IrelandEvery single thing was perfect! I informed them of my late arrival and they made plans for me to have a smooth entry on arrival. The ladies were fantastic with everything we asked for. The breakfast spread was just too beautiful and fresh. Every single thing we asked for, they made it happen. The rooms were beautiful and so well designed + decorated. Pictures really don’t do this place justice. On my birthday I got a lovely unexpected treat from them including a recommendation for the best restaurant for food in Sintra. I definitely will be coming back soon. Thanks Gilda and all the other ladies! You are hospitality personified and I’m so glad to have chosen this place for my birthday trip ❤️
Stayed in July 2024
Reviewed: 8 July 2024
Justie
United StatesNo view from our room and did have to walk to the other property about 10 minutes but we did not mind at all.
This hotel is the sister hotel to the larger property nearby. The staff members were all so kind and welcoming! Large room connected into a suite since we are a family of four. Parking at the sister hotel was included and not too far away. Also they provided a lovely wine and cheese hour every night with some form of entertainment. The peacocks on the property were so entertaining!The customized breakfast with beautiful table settings was also amazing.
Stayed in July 2024
Reviewed: 8 July 2024
Vikas
United StatesNothing
Beautiful - great location - friendly staff - amazing breakfast
Stayed in June 2024
Reviewed: 24 June 2024
Carol
United KingdomThe only improvement would have been a bit more room to unpack our clothes - perhaps a chest of drawers. Other than that it was perfect.
The location was amazing - 5 min walk from the station. The staff were all very friendly and helpful. The room was very spacious. The breakfast was outstanding - lots of choice and made especially for you each morning.
Stayed in June 2024
Reviewed: 14 June 2024
Timothy
United StatesNothing
Fabulous B’fast Great staff👍👍👍
Stayed in June 2024
Reviewed: 13 June 2024
Tamir
IsraelParking
Very spacious rooms, lavishly decorated. Centrally located with several good restaurants nearby. Very attentive and helpful staff. Fabulous and fine dining breakfast included in the price. Probably one of the very best places to stay in Sintra.
Stayed in June 2024
Reviewed: 11 June 2024
Emilie
FranceNothing
Really cute and charmy room and building, excellent service, wonderful breakfast
Stayed in June 2024
Reviewed: 10 June 2024
James
United StatesThe breakfast was amazing. The entire staff was so warm and welcoming, and the hotel is a true gem in Sintra. We will absolutely stay again if/when we return some day. Thank you to the entire team for making us feel so welcome!
Stayed in May 2024
Reviewed: 30 May 2024
Lisa
United StatesWhat a wonderful experience! The moment we arrived, we were impressed. Beautiful hotel, wonderful staff, gorgeous, clean rooms and the breakfast was amazing! So happy we picked this hotel! The location was perfect as well. We loved this experience from start to finish.
Stayed in May 2024
Reviewed: 24 May 2024
Gunda
United KingdomN/A
Everything! Design, location, staff!
Stayed in May 2024
Reviewed: 17 May 2024
Soowei
Singaporeno complains at all!
the reception staff were so friendly! love the cleanliness of the place, not a speck of dust in sight. the super king bed is sooo comfy! Love the happy hour from 6-7pm at the nearby palace!
Stayed in May 2024
Reviewed: 10 May 2024
Jennifer
United StatesNothing
Exceptional. Will stay again, and again
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content