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Reviews of Serra do Pilar Porto Suites

Rua dos Polacos 185, 4430-174 Vila Nova de Gaia, Portugal

#6 of 38 B&Bs and Inns in Vila Nova de Gaia

Guests' Choice

Review score

Based on 252 B&B reviews

9.2

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.5

  • Location

    9.2

  • Facilities

    9.3

  • Staff

    9.8

  • Value for money

    9.4

  • Free WiFi

    9.2

100% verified reviews

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Showing 1 – 25

  • Reviewed: 25 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    Thanks to Carlos, Sara and other staff, for their kindness , responsiveness, and advice. We loved our super well located stay within walking distance to all amenities. It was perfect!!

    Stayed in June 2024

  • Reviewed: 25 June 2024

    9.0
    Comfortable accomodation really 5 mins walk from Dom Luis I bridge
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night

    Nothing to mention

    They were very flexible with us because we arrived earlier, but we were able to leave our luggage at the reception. The accommodation is really a 5-minute walk from the Dom Luis I bridge. Our room was comfortable for two people. We were absolutely delighted with the breakfast, the staff was so kind.

    Stayed in June 2024

  • Reviewed: 20 June 2024

    8.0
    Great place to stay on Gaia side.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Our room only had an internal window into lobby.

    Great communication by friendly staff, clean quiet room, delicious breakfast

    Stayed in June 2024

  • Reviewed: 18 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Close to Morro Park and the light rail. Very clean. Staff are friendly and speak English very well.

    Stayed in June 2024

  • Reviewed: 10 June 2024

    10
    It was a brilliant stay and we would love to stay there again.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We caught an early flight so it was too early for the scheduled breakfast. Instead, we were left with easy to travel breakfast items in the room the night before so that we could still have breakfast in the morning. The Sir who checked us in was waiting for us even though we were slightly early. He was exceptionally pleasant and gave a restaurant suggestion that was decidedly the best meal of our 2 week tour of Portugal and Amsterdam. He also booked our transit to the airport and communication was top notch from start to finish. Also to note, the room was very clean and smelled fresh, and waiting for us was each a glass of wine and a chocolate.

    Stayed in June 2024

  • Reviewed: 4 June 2024

    10
    Great staff, location and service
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Great staff,location and breakfast can highly recommend

    Stayed in June 2024

  • Reviewed: 1 June 2024

    10
    Very comfortable and ideally located
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean and comfortable, very friendly hosts and ideally located in Gaia in walking distance to Porto‘s centre. Easy to reach by car or public transportation.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Excelente
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    All good

    Service and comfort.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 1 night

    Our room did not have an outside window. Thus if you want a (or any) view, this might not be the place for you.

    The staff is very friendly, and breakfast excellent. Location is great too. Also very nice that some water, port and a chocolate were provided in the room. Good price/quality balance.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Queen Suite
    • Stayed 5 nights
    • Submitted via mobile

    A small hotel located perfectly for visiting all the Port-wine cellars in Villa Nova de Gaja and also for Porto old town. The central station in Porto is just a 25 minute walk away. At the hotel we had a very warm welcome, the staff is great and the breakfast very nice and cosy. The rooms provide more than enough space to stay a week and everything is nice and clean. The hotel is located a couple hundred meters away form the busy main road so it is nicely silent most of the time especially over night. HIGHLY recommend!!!

    Stayed in May 2024

  • Reviewed: 24 April 2024

    10
    Highly recommended property. It’s small but very cozy and clean. I would highly recommend and will come back.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I can think of anything I did not like.

    The location is perfect close to the bus station. The house was kind and able to accommodate us in the requested room that we liked. The lady preparing breakfast got out of her to make us an early breakfast because we’re leaving early the following day.

    Stayed in March 2024

  • Reviewed: 23 April 2024

    10
    Comfortable hotel with friendly staff and amazing location
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights

    no issues. everything resolved within minutes by Antonio or Sara.

    Portugese people are so friendly and helpful. our hosts in a hotel were no exception. Thank you Antonio and Sara for all your hospitality. Hotel location is the best for visiting Porto, 5 min walk to Luis 1 bridge, Cathedral 15 min and Livralia Lello 25 min. Every evening people were watching sunset over river so hotel location was great to attend. The hotel is rather small but feels like home, clean, with all comfortable facilities, bed and spacious shower. Very good breakfast in the morning prepared by Sara. Would recommend to everybody for any length of stay. Thanks again

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I didn't get the room i booked for so it was noisy next to the breakfast and without window However the owner proposed me to get another room for the second night but i didn't want to bother just for one night

    Very kind staff Amazing location, gaia is the best place to stay in porto Very comfy bed Great breakfast

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    The soundproofing of the room is not good. l can hear it clearly when other guests walking or talking outside our door, which influence my sleeping a lot.

    Close to the subway station and train station, transportation is very convenient! It is also very close to the main scenic spots in Porto. The room facilities are complete and useful. The owner was very polite and friendly, the breakfast was great!

    Stayed in April 2024

  • Reviewed: 24 March 2024

    10
    This was the second time we stayed at this gem of a hotel.Sara, Antino and Venessa made are stay that more enjoyable wit
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Location, value and cleanliness.

    Stayed in March 2024

  • Reviewed: 17 March 2024

    10
    Great, place staff! Lovely, clean and accessible!
    • Leisure trip
    • Family with young children
    • Deluxe Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Stayed 2 nights! Both rooms very accommodating and clean! Would definitely go back

    Stayed in March 2024

  • Reviewed: 14 March 2024

    10
    Great staff and great place. Very friendly and helpful people. Loved it
    • Leisure trip
    • Family with young children
    • Deluxe Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    Very clean and safe! Comfortable king size bed even though it’s shows as queen size.

    Stayed in March 2024

  • Reviewed: 17 February 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The hosts were exceptional, always caring and very attentive. Super tasty breakfast, clean rooms with good facilities. The beds were very cosy. Direct connection to the tram and quick access to the city centre of Porto. We'll be very happy to return!

    Stayed in February 2024

  • Reviewed: 11 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Modern, quiet, comfortable hotel. Great location, plenty of parking space on the street. Amazing staff and breakfast. The best choice in the area for this money

    Stayed in February 2024

  • Reviewed: 31 December 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location, Food

    Stayed in December 2023

  • Reviewed: 14 December 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Quiet, close to the metro stop.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    9.0
    Excellent second stay, we will hopefully stay again.
    • Leisure trip
    • Couple
    • Deluxe Queen Suite
    • Stayed 3 nights

    We had a large room and it would have been nice to have had a couple of comfortable chairs and a means of making a hot drink in the evening.

    Breakfast was excellent, wonderful service and very friendly. The location is excellent.

    Stayed in November 2023

  • Reviewed: 29 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything was perfect.

    Nothing

    Stayed in November 2023

  • Reviewed: 29 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing. This place is exceptional.

    Highly recommend this accommodation. Staff are so helpful. Delicious breakfast. Best side to stay with beautiful views of Porto. Lovely glass of porto and sweet on arrival.

    Stayed in November 2023

Showing 1 – 25

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