Herdade dos Salgados, Rua da Alagoa - Guia, 8200-424 Albufeira, Portugal
#37 of 87 hotels in Albufeira
Guests' ChoiceBased on 824 hotel reviews
8.4Cleanliness
8.8
Comfort
8.8
Location
9.0
Facilities
8.5
Staff
8.9
Value for money
8.0
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 September 2024
João
PortugalOld A/C was noisy - had to change room. New room had the same issue but we didn't complain anymore... ended up turning it of to sleep to avoid changing room again with the kid and luggage. Got a compensation by the hotel but nights were still either loud or hot. Although having amazing balconies, lights go off very early because "kids from other rooms can't sleep with all the light" - not fair. We also have a kid and know how to close the curtains. Only one car charger in the garage - it would be nice to see more chargers in the future.
Stayed here for the second time this year. A nice hotel to stay with family and kids. Great staff, nice pools, location is perfect and beach is a 5 min walk. Our 3yo loves the place and the staff is amazing with him. Breakfast is very good as well (a bit too crowded in high season though)
Stayed in September 2024
Reviewed: 23 September 2024
Tøtto
NorwayCoffee
Excellent, missing jam
Stayed in September 2024
Reviewed: 21 September 2024
George
United StatesTv programming had no sports!
Very good both!
Stayed in September 2024
Reviewed: 20 September 2024
Adam
HungaryWaitresses who don't speak any English. Communication was a bit poor and misunderstandable. This is something that is not OK for a 5-star hotel.
Location, pool, environment.
Stayed in September 2024
Reviewed: 16 September 2024
Deborah
United StatesBetter food.
Lovely breakfast.
Stayed in September 2024
Reviewed: 12 September 2024
Dominic
Portugalgym and spa were shut when we visited in August which was a shame. Also neighbours were noisy on occasions
location perfect close to beach. Hotel facilities very good with great swimming pools and breakfast
Stayed in August 2024
Reviewed: 12 September 2024
Kinga
CanadaNothing
Everything was great!
Stayed in September 2024
Reviewed: 12 September 2024
Allison
CanadaOur room was not super clean when we checked in and the property is clearly aging. They do seem to be doing some maintenance. Without a car I would not recommend a stay here.
The pools and the beach were absolutely amazing, they provided us with the most relaxing stay. Our suite was very spacious. The hotel is centrally located in the Algrave region if you have a car. The beds were comfortable and the staff were very pleasant! We would certainly return again.
Stayed in September 2024
Reviewed: 10 September 2024
Michael
United KingdomLack of cutlery in the kitchen
Breakfast was very good. Hotel was spacious… lovely pools .. Suite was excellent.
Stayed in September 2024
Reviewed: 7 September 2024
Sarah
IrelandNot a lot of choice of restaurants nearby, we got taxis to some nice ones that weren’t too far away though so not a major blocker No sun loungers on balcony in suite No basic cutlery in suite - should have a plate, knife, fork and spoon for the guests staying in room
Swimming pools are fantastic for kids and adults, great kids play group and area beside the kids pool, proximity to the beach and swipe card access to walkway to beach Suite with sea view - views are gorgeous and grounds of the hotel are lovely and well kept, like a post card Very accommodating for families and young kids Hotel staff all very friendly and helpful
Stayed in September 2024
Reviewed: 2 September 2024
Pedro
PortugalSome ageing but we can see care of the hotel to make sure it is not dated
Location and facilities
Stayed in August 2024
Reviewed: 2 September 2024
Cara
United KingdomSays sea view but really partial sea view but still lovely
Very close to beach
Stayed in August 2024
Reviewed: 2 September 2024
Leonor
SwitzerlandThe rooms are a bit old compared to the pictures. Breakfast is good but very crowded..!
The beach is fantastic, the staff is really nice and the hotel is very well located.
Stayed in August 2024
Reviewed: 2 September 2024
Manuela
Portugallocation and facilities
Stayed in September 2024
Reviewed: 28 August 2024
Edel
IrelandThe coffee at breakfast was terrible and the layout for the b/fast was a little crazy. The pastries and breads one of the most poplar items is at the end of two counters making it congested and not free flowing. Everyone scrambling together. A change up with fruits/ breakfast cereals would be nice to see. Staff slow to replenish food and the breakfast could benefit from a supervisor/restaurant manager. While the staff were lovely they weren't always sure what they were doing & could totally benefit from good instruction. All minor fixes for this hotel to be a great facility. We ate at the reggae bar one night, not a great selection and slightly over priced for the portion size but again lovely location and we caught the sun set.
Pools and Pool facilities & location to the beach is excellent. Towels provided and snack bar available throughout the day. Rooms are nicely decorated and a good size, toiletries provided a/c worked very well, safe provided and a fridge/stocked mini bar, I thought the charge for the for the coffee machine in the room was a little much. House keeping available, or you can opt not to have it and get a free drink at the bar instead, nice touch. Interconnecting rooms are available. Louis on the front desk was very friendly, helpful and accommodating. We had an early morning flight and we got breakfast boxes to go, again nice touch.
Stayed in August 2024
Reviewed: 19 August 2024
Alexandra
SwitzerlandThe bathroom was very small compared to the rest of the apartment and not ideal for a family of four. Unfortunately some parts were falling apart and you could see it wasn't renovated for a while. Although advertised on their homepage, there was no "Private Beach" and no sunbeds were available at the beach through the hotel and there were no umbrellas to lend at the reception. The food at the breakfast buffet did not meet our expectation of a 5 star hotel and unfortunately the coffee was horrible.
The Junior Suite was extremely spacious and the sea view was superb! The pool area was also very nice and sunbeds were provided with umbrellas. It was very convenient to have a parking space in the same building so you didn't have to look for a free spot. The beach was great and could be reached by foot using a pathway over the dunes. Staff was nice and helpful and also the kids club personnel. Overall we enjoyed it a lot!
Stayed in August 2024
Reviewed: 16 August 2024
Hoskuldur
IcelandOur room had a locked door into another room. We felt like we were sharing a room with the really loud family next door, who woke us up twice during our stay.
Hotel was really nice in terms of privacy, cleanliness and general accommodation. We always found a bench by the pool. Because of the many swimming pools we were able to avoid most noise from kids. Breakfast was very good!
Stayed in August 2024
Reviewed: 15 August 2024
Davinia
United KingdomPool too quiet. Need better evening entertainment for kids and adults. Evening meal expensive for little variety.
Very friendly staff all around the premises. Breakfast great. Good location to get to old town (€16)
Stayed in August 2024
Reviewed: 12 August 2024
Joana
GermanyThe dinner prices are absurdly high for the quality provided. Too much staff that looks clueless in the restaurant and slow service. Staff that could not speak either Portuguese or English (and that was not experienced either). Kids Club evenings were suddenly reduced because the Hotel decided to use the Kids Club premises to give accommodation to someone known to management (?!?!?!) This is rather outrageous and disrespectful to the dozens of families that paid expecting the Kids Club services! It was not our 1st time in this resort and quality has severely decreased this year. Let's hope 2025 gets this resort back on track.
Great location, temporary spa services and Kids Club staff!!
Stayed in August 2024
Reviewed: 6 August 2024
Karine
GermanyThe buffet for dinner was very expensive for the quality of the food, a lot better to book a restaurant around.
The room was very spacious with a big living room and full of storage. The pools were big and clean and there was a good service in general. There are many restaurant options in the surroundings of the hotel.
Stayed in July 2024
Reviewed: 5 August 2024
Paulo
SwitzerlandStaff at restaurante and pool bar
Location Construction
Stayed in August 2024
Reviewed: 1 August 2024
Mouna
United Arab EmiratesThat there is no adult only pool ... why would a hotel with 6 pools ( 2 of which are for kids) not have just ONE pool dedicated for adults !!!! kids using all pools meant not a single one is quiet and relaxing ( despite none being busy)
The direct access to the very log beach stretch was an excellent bonus indeed ... as its a long stretch of over 3 km of beach meant that its great for walks and there is always a section that it not crowded ... best beach walk stretch in Albufeira for sure ... also the availability of 6 pools meant they are never crowded ... hotel was full but you never felt it and thats great for a relaxing holidays
Stayed in July 2024
Reviewed: 29 July 2024
Yara
PortugalLocation!
Stayed in July 2024
Reviewed: 28 July 2024
Olugbenga
United StatesCouldn't regulate AC to make room cooler. Otherwise, clean facility. Breakfast ambiance and selection was wonderful
Stayed in July 2024
Warrnambool, Australia
Chesterfield, UK
Gordona, Italy
Orsfeld, Germany
La Ferté-Saint-Aubin, France
Lucknow, India
Odintsovo, Russia
Mokošica, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content