People were exremely polite and helpful. On my bday they even brought a small cake! Loved it!

Stayed in May 2024

Very central location and ideal for sightseeing. Staff were very helpful and given Pastel da Nata and port on arrival - lovely touch! Great choice for breakfast!

Stayed in June 2024

All

Wonderful-excellent location on the middle of everything

Stayed in June 2024

Friendly staff. Great location. The room was small but very clean and well designed for the purposes. We got a room with a large bathroom.

Stayed in April 2024

Central

Stayed in June 2024

Friendly, helpful staff. Great advice on activities & restaurants etc. The location was excellent, so central

Stayed in June 2024

Parking was a challenge. We dropped off our companions (but you have to make a quick exit from the car on the street) and then parked near the Hard Rock (about 10 minutes walk) for about $25/day.

The location of the Rossio Plaza Hotel was perfect. Really close to the Santa Justa Lift and all the restaurants on the main strip. The front desk staff greets you with Port Wine and a Pasteis de Nata. Our room was really cute with lots of nice touches.

Stayed in June 2024

We liked everything about the hotel.

Ideally placed for exploring Lisbon. Perfectly clean, good breakfast. Welcoming and friendly staff.

Stayed in June 2024

We knew rooms were small

Good location

Stayed in June 2024

The staff were very very nice and helpful. They were able to store my bike so it did not come up to the room. It’s also very quiet even though it is on a busy road.

Stayed in June 2024

Nothing.

The location is so central and convenient. Great for shopping and eating out. Staff were professional, friendly and helpful. The room was small but modern and well appointed. Cleaning staff were very reliable and efficient every day.

Stayed in June 2024

Thus was a great little hotel in the historical centre and walking distance to everything. The staff were exceptionally helpful and attentive.

Stayed in June 2024

The rooms are a bit small and there is room to make improvement for breakfast when I compared it to the breakfast we had in hotels in Spain and Italy.

The location was very central, 5-8 minutes walking to important places. The staff was friendly and helpful. Uber rides are cheap, reliable and fast. Always take Uber from Airport to Hotel and back. Never take a ride with private taxi guys who charge 5-6 times more than a Uber ride. We took Uber rides 4-5 times and on avg we had just 5 minutes wait. From Airport to the hotel a Uber ride costs around 10-12 Euros. The shower was really nice and the bathroom was decent size for a European hotel.

Stayed in June 2024

Room was a little small

Location

Stayed in May 2024

Stairs to get elevator

Front desk staff at check in were excellent !!

Stayed in June 2024

I wished that the rooms were on the Rossio Plaza, especially at the room rate. At the room rate, the breakfast should be free. The shower door in our room did not close properly.

The location was convenient to the pedestrian district.

Stayed in June 2024

Boutique Hotel in the heart of Lisbon....Excellent location....The hotel front desk staff was amazing !!!

Stayed in June 2024

Nothing.

The receptionists/concierges were friendly, knowledgeable, and helpful beyond compare. They spent as much time as we needed to explain how to get places and where to go for the best meals. The property is in walking distance to most attractions.

Stayed in June 2024

We missed having a lobby with comfortable place to rest while waiting to get to the airport.

Most important is that the stuff was very helpful and kind. The cleaning lady showed us how to operate the shower with a smile. The bed was comfortable .

Stayed in June 2024

Nothing

This place ticked all the boxes and it was awesome! The location the staff the room the bed the facilities exceptional. Highly recommend.

Stayed in May 2024

Nothing

Very new. Water provided in the room. Port on arrival. Very friendly staff.

Stayed in March 2024

The front desk is not big enough for handling multiple check-ins/outs at the same time. Still an excellent option to stay in Downtown Lisbon

Superb location! The majority of Baixa area is not car-accessible and Rossio Plaza was on a car street, so that taking Bolt from/to was right in front of the property and was very convenient.

Stayed in June 2024

Although the bathroom size was reasonable, the room itself was very small. (After setting up our two suitcases on luggage racks, had to walk sideways to pass at the narrowest point.) It took a bit of discussion to persuade staff to provide a second luggage rack, which I consider a basic requirement for a couple with two suitcases. Hotel common facilities were very basic, essentially a breakfast room and tiny lobby by the front desk. Hotel is located in two separate properties a few doors apart on Rua Aurea. Each has its own breakfast room, but both properties are serviced by a common front desk located in one property. We were in the property without the front desk, accessed from the street by card entry (so people enter and exit from the street without passing directly in front of a staff member). Elevator access in our building is up a flight of stairs from ground level.

Decent boutique hotel with a great location steps away from Rossio Plaza. Clean, modern, renovated rooms. Modern, clean bathroom had reasonable size. Room was quiet. Found front desk staff to be generally very helpful with things like restaurant recommendations. Decent European-style buffet breakfast with cold cuts, cheeses, and baked goods but no eggs or anything hot. Good value if you place importance on a great location and you don't mind a living space that is a bit cramped.

Stayed in May 2024

Reception staff excellent and extremely helpful. I highly recommend this hotel.

Stayed in May 2024