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Reviews of Hotel Roma 3 stars

Avenida de Roma 33, Alvalade, 1749-074 Lisbon, Portugal

#185 of 400 hotels in Lisbon

Guests' Choice

Review score

Based on 2035 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.9

  • Location

    8.6

  • Facilities

    8.5

  • Staff

    8.8

  • Value for money

    8.5

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 19 September 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    One of the lifts was out of order, and because the hotel was very busy, it was a long wait for it. Hopefully, it's working now.

    Close to the airport. The room was large and comfortable. Plenty of choices for breakfast, although the buffet dinner was sadly lacking in vegan options, but the restaurant manager, did his best to accommodate me .

    Stayed in September 2024

  • Reviewed: 18 September 2024

    9.0
    Relaxed night before long flight
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice staff, Cosy hotel Good location and value for money

    Stayed in September 2024

  • Reviewed: 17 September 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It depends on whom are you talking to on the reception. There is one rude and not nice lady. But at the same time there are other very nice employees.

    Location is very convenient- there are a lot of types of transport close to the hotel. Standard Room for 2 was big and clean. Very good breakfast

    Stayed in June 2024

  • Reviewed: 16 September 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Very clean room with comfy bed.

    Stayed in September 2024

  • Reviewed: 14 September 2024

    8.0
    Very clean and nice hotel - be cautious as hidden charges may apply
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    We got charged double the amount of taxes which was presented in booking.com with the excuse that booking.com doesn’t reflect the most recent taxes.

    The room was clean and spacious, stuff very helpful! Highly recommend!

    Stayed in September 2024

  • Reviewed: 14 September 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice staff. Great location.

    Stayed in September 2024

  • Reviewed: 11 September 2024

    8.0
    Apart from being ignored by staff at check-in (3 at the desk), the hotel was very good. It is centrally located next to
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Staff not friendly. For some reason, they charged twice the tax than was shown in my booking and that I’d paid in other hotels in the area (4 euros as opposed to 2).

    Clean, spacious, well located, excellent breakfast, city views.

    Stayed in September 2024

  • Reviewed: 9 September 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    comfy rooms

    Stayed in September 2024

  • Reviewed: 8 September 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    The noise… you can even hear the footsteps of those staying upstairs and also planes… The rooms definetely need sound isolations.

    Location (very close to the metro station) near to the airport and city center. Breakfast with lots of options. The room is very spacious.

    Stayed in August 2024

  • Reviewed: 7 September 2024

    8.0
    very good
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No coffee/tea & water kettle inside the room

    Stayed in September 2024

  • Reviewed: 6 September 2024

    10
    Great hotel close to airport and public transport.
    • Leisure trip
    • People with friends
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Outside looked a bit run down and dingy but inside had recently had makeover and looked great. No electric kettle for drinks.

    Good to have a frig. Room was big and had a balcony to sit on. Easy to find and close to metro Roma. Only 7 Euros to get taxi to airport at 6.15am before metro was running. Great Big Bowl Asian restaurant close by that had meals available most of the day till 10 pm.

    Stayed in September 2024

  • Reviewed: 3 September 2024

    10
    I would definitely recommend it to my friends
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Not applicable

    Hotel room was very nice and clean and staff was very helpful

    Stayed in August 2024

  • Reviewed: 3 September 2024

    9.0
    Excellent value for money, comfortable and well located.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 4 nights

    The elevator is a bit small and sometimes slow, but this did not affect our comfort. There is sometimes a line for breakfast, but it is not very long.

    The room was very spacious, comfortable and had good air conditioning. The bed was large and soft but firm. The room was very clean and tidy every day. The breakfast was also very good, with a good variety of options, including natural juices, etc. The staff were always very attentive and proactive. Checking in at reception was quick and easy. The baggage handler, who was proactive, helped us with our bags when we got out of the car. We arrived very early due to our flight and had no problems keeping our bags at the hotel until our check-in time, so we could start enjoying the city. The hotel is also located close to the metro and metropolitan train, and has many bus options, and is not far from the airport.

    Stayed in August 2024

  • Reviewed: 2 September 2024

    8.0
    Great stay.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 6 nights
    • Submitted via mobile

    I don’t have anything to say about what I didn’t like. The hotel was great. The staff was great. And the level of cleanliness is great. The check in and checkout was also an easy process.

    Property met our expectations. The location was good and very easy to get to the hotel. The room was big enough for 4 people. Will definitely visit again in future.

    Stayed in July 2024

  • Reviewed: 1 September 2024

    10
    Very affordable stay
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very spacious rooms

    Stayed in September 2024

  • Reviewed: 1 September 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Always excellent!

    Stayed in August 2024

  • Reviewed: 1 September 2024

    8.0
    Very nice stay in Lisbon
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 4 nights

    Dear hotel team, please consider installing an additional toaster in the cafeteria when lots of guests expected, one is not enough. During the breakfast you can spent a lot of time in the line, waiting your turn to toast the bread.

    Lovely location. Close proximity to grocery shop (supermarket) and public transportation (railway and subway station are couple of steps away from the hotel).

    Stayed in August 2024

  • Reviewed: 1 September 2024

    8.0
    Great location and great value for money
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great selection of breakfast but scrambled eggs were wet and sausages were soaked in garlic butter. However, the bakery & fruit selection was outstanding.

    Our check-in, stay and generosity of the staff was amazing.

    Stayed in August 2024

  • Reviewed: 31 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 5 nights
    • Submitted via mobile

    Car parking around hotel

    Breakfast, cleaning, staff

    Stayed in August 2024

  • Reviewed: 31 August 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 3 nights
    • Submitted via mobile

    Only one elevator was working.

    The size of the room and the bathroom

    Stayed in August 2024

  • Reviewed: 28 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    Very spacious room, clean

    Stayed in August 2024

  • Reviewed: 26 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night

    Very nice room with plenty of space and very clean. The restaurant of the hotel was a good surprise, the buffet dinner for 19,5€/Person was very good, many entries, many main plates and deserts available. I've liked it very much and will become again for certain.

    Stayed in August 2024

  • Reviewed: 26 August 2024

    9.0
    Excellent end to our holiday. We will most likely stay at the hotel again.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night

    N/a

    Excellent size room for ourselves and the 2 children. Very comfortable beds. Very good location and the staff were all very professional and warm.

    Stayed in August 2024

  • Reviewed: 22 August 2024

    9.0
    Nice hotel
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    -Clean room -Nice stuff

    Stayed in August 2024

Showing 1 – 25

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