Avenida São Lourenço da Barrosa, 8500-310 Portimão, Portugal
#12 of 30 hotels in Portimão
Guests' ChoiceBased on 43 hotel reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.0
Facilities
9.0
Staff
9.2
Value for money
8.5
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Showing 1 – 25
Reviewed: 20 June 2024
Ieng
MacaoRoom is clean and new with a little balcony. Breakfast start from 7am which is a bonus.
Stayed in June 2024
Reviewed: 19 June 2024
Ganna
SwedenI don't think it has a gym (at least we didn't see any). The balcony in our room was small and facing the road, and the noise didn't make it so pleasant to sit there, but you do get a little bit of ocean view. It doesn't spoil the overall good impression.
We loved this hotel, can definitely recommend. Nice, clean, comfortable, very friendly and helpful personnel, very good breakfast. The nearest beach is just a couple of minutes away (their beach towels are great, btw, ask the reception if you need one, they don't seem to offer them in the room by default). They also have an underground garage for a reasonable extra price if you have a car (there are free parking places in the area as well, but rather limited, and we found it very convenient with the garage).
Stayed in June 2024
Reviewed: 11 June 2024
Jakub
Czech RepublicBreakfast might have been better.
Stayed in June 2024
Reviewed: 6 June 2024
Tiago
PortugalLocation is perfect, close to the beach. Breakfast was superb. Staff is very kind and helpful.
Stayed in June 2024
Reviewed: 10 May 2024
Tim
Netherlandseverything was amazing
Amazing room, kind and helpful staff, great housekeeping
Stayed in May 2024
Reviewed: 23 March 2024
Prashant
IndiaLocation and breakfast
Stayed in March 2024
Reviewed: 26 February 2024
Erik
EstoniaThe only thing that they couldn't control, the weather!
This place was upscale and very comfortable. The staff was very friendly and accommodating, and the breakfast was awesome.
Stayed in February 2024
Reviewed: 19 September 2023
Bvba
Belgiumno remarks
good hotel ,friendly staff, good location
Stayed in September 2023
Reviewed: 1 September 2023
David
United KingdomAs above comments.
Breakfast area too small for number of guests. Always queue for coffee machine. Beans always cold.
Stayed in August 2023
Reviewed: 28 August 2023
Andrei
EstoniaDuring 3 day stay shampoo, shower gel got empty and we had to ask sepparately for refill. One time we were provided dirty towel and bathrobe. However - these problems were solved very quickly. So once again, the staff was very good. The beds were not too comfortable and the street side was a little bit too noisy. Breakfast was good, but had no variety.
Close to the beach, very good staff, they provide gym vouchers for first time in a local nearby gym. Inside was overall clean and new.
Stayed in August 2023
Reviewed: 28 August 2023
Ian
United KingdomCoffee machines in dining room were hopeless.. Always a queue and extreeeeeemely slow
Very clean
Stayed in August 2023
Reviewed: 25 August 2023
Josephine
United KingdomDid not see a bar area when there? Balcony very small but great view of pool area.
I did enjoy breakfast but very busy in morning in dining area.
Stayed in August 2023
Reviewed: 25 August 2023
Alex
SwedenToo small bathrooms. Late cleaning of rooms. Crowded breakfasts with ok selection of food.
Perfect location. Parking available. Functional rooms with well placed AC. Hard beds.
Stayed in August 2023
Reviewed: 21 August 2023
Marta
HungaryIf they want to improve the excellent standard, they can offer a wider selection of breakfast - but this is really just a comment that is not absolutely necessary.
Nice and stylishly furnished rooms, comfortable bed, good location, cleanliness, very nice, attentive and polite staff. It's good that the hotel has its own swimming pool.
Stayed in August 2023
Reviewed: 6 July 2023
Stacey
KenyaNothing. Everything was up to to par.
Beautiful & modern. Extremely close to the beach & this was very convenient for AfroNation. The staff are quite friendly & helpful.
Stayed in July 2023
Reviewed: 1 July 2023
Ujunwa
GermanyNothing
Everything about the hotel was amazing, very new facility and the entire staff were wonderful, friendly, and amazing. Definitely my best hotel stay so far
Stayed in June 2023
Reviewed: 13 June 2024
Aditya
United Arab EmiratesBreakfast area is too small, leading to long queues and crowding of buffet area. Bathroom is small. No privacy in terrace, you are literally sharing it with others on ground floor. All terrace rooms are on ground floor. See the pic attached.
Nice modern rooms! Nice coffee machine.
Stayed in June 2024
Reviewed: 15 April 2024
Adereni
United KingdomThe breakfast could have been better
Clean and classy
Stayed in April 2024
Reviewed: 8 October 2023
Dean
CanadaParking garage was way to small. Would not recommend using it and it should be advised before charging customers for its use and charging them for it. Staff would not offer a refund
Stayed in October 2023
Reviewed: 30 September 2023
Dasilva
United KingdomDespite the cleaning not being up to the desired standard, but the staff's disregard/neglect for something obvious, the air conditioning that didn’t work, resulting my family spent 4 nights without sleeping, was shocking.
It was not what was expected for a 4-star hotel
Stayed in August 2023
Reviewed: 13 August 2023
Cesardemi
SpainThe hotel is clearly understaffed, with people from reception having to clean tables during breakfast when too many guests are coming down at the same time. Also, there's not enough room for many guests because the breakfast area is too small for the hotel capacity and a line is formed with delays of up to 20 mins to get some breakfast (line is also formed even for getting coffee once you get your table). Room cleaning is very poor as they claim they clean them from 15.00 to 18.00, which is crazy because if you went to the beach or on a tour and want to take a shower and have a nap, you might get caught by the cleaning staff. They also have skipped or poorly made our room more than once during our stay, leaving dirty cups and trash not taken away, unmade beds, not changed towels, etc. We had to complain more than once and they even got the face to tell us that we left the "do not disturb" sign when we clearly left the other "please make the room" (both signs have the same color on both sides of the card, which calls for this kind of trouble if staff misread them). Lastly, we selected a Queen size bed and they gave us a Twin beds instead (they do not make that clear here in Booking like other hotels do), and when we told them they said that they don't have queen size, so the publishing of the rooms is either wrong or misleading. On the same line, the advertised "room service" does not exist, as they only offer coffee or small beverages and not really food to serve on the room or anything like that. On a final note, during checkout we gave this feedback again and they only offered a 5% discount for our next stay... Considering the poor service provided for a 4 star hotel and that we aren't ever going back, I'd say is a cheap tactic with low risk for them to save face.
The room was nice, with enough space. The swimming pool was very good, and there was good facilities such as showers and WCs available.
Stayed in August 2023
Reviewed: 26 June 2024
Ciomei
BrazilThere are no comments available for this review
Stayed in June 2024
Reviewed: 25 June 2024
Carmen
RomaniaThere are no comments available for this review
Stayed in June 2024
Reviewed: 25 June 2024
Vladimir
BulgariaThere are no comments available for this review
Stayed in June 2024
Showing 1 – 25
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