Av. Almirante Reis 106, 6º/7º, Arroios, 1150_022 Lisbon, Portugal
#170 of 502 B&Bs and Inns in Lisbon
Guests' ChoiceBased on 808 hotel reviews
8.2Cleanliness
8.8
Comfort
8.4
Location
8.6
Facilities
8.1
Staff
9.3
Value for money
8.5
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 June 2024
Cemre
CyprusRooms (6th floor) not the best in comfort in the sense that stuffs(tv, bed etc) in the room are a bit old and need renewal.
Very good location, only 2 minute walk to the metro station. You can go to the city centre in 15-20 minutes. Staff are very polite and helpful Price is reasonable
Stayed in June 2024
Reviewed: 21 June 2024
Tamari
GeorgiaThere was some issue with water form the sink
Super clean They changed our towels
Stayed in June 2024
Reviewed: 16 June 2024
Clara
FranceThe thing that could be improved concerns the shower. It had low water pressure.
The location of the hotel is ideally situated. It's very easy to come from the airport, you are very closed to two different metro lines. And it is also not far from the more lively parts of Lisbon. The room was cleaned every day and the bed was confortable. The bathroom was small but I personally don't think it was a problem. The staff from the hotel was so lovely. The lady was very caring and welcoming.
Stayed in June 2024
Reviewed: 13 June 2024
Fiona
United KingdomOnly one lift working, the one working was up several steps difficult with cases.
Extremely clean, comfortable bed, friendly staff.
Stayed in June 2024
Reviewed: 13 June 2024
Svetlozar
BulgariaActually seams this building previously was kind of student`s dormitory. Otherwise it is of a central location, close to metro station Arroios
Stayed in June 2024
Reviewed: 1 June 2024
Rolf
CanadaStreet noise
Central, clean, comfortable
Stayed in May 2024
Reviewed: 1 June 2024
Nick
PortugalTiny room. BUT... tiny price. :-)
Great staff. Excellent value for money.
Stayed in May 2024
Reviewed: 30 May 2024
Debbie
South AfricaClose to the metro and the big balcony
Stayed in May 2024
Reviewed: 30 May 2024
Mario
CanadaClean, safe and close to everything. Metro station close by. Nice people at réception.
Stayed in May 2024
Reviewed: 30 May 2024
Kristi
AustraliaTiny lift so difficult to fit more than 1 person and a suitcase but there were mutiple lifts so no problem really!
So close to transport, 2 metro stations within walking distance. Sky's the limit in Lisbon.
Stayed in May 2024
Reviewed: 24 May 2024
Henedina
United StatesAmbulance sirens at night.
Perfect location
Stayed in April 2024
Reviewed: 23 May 2024
Carmen
RomaniaThe rooms are very noisy and the hotel smells a bit old.
Close to the metro and bus stops. Someone cleaned the room daily.
Stayed in May 2024
Reviewed: 18 May 2024
Irena
Czech RepublicThere was a little water jet in the shower,nearly difficult to wash.
Nice staff and room.
Stayed in May 2024
Reviewed: 15 May 2024
Susan
AustraliaLocation is a bit gritty.. quite a distance from the centre
Great service.. friendly helpful staff .. rooms and beds were clean
Stayed in May 2024
Reviewed: 12 May 2024
Konstantinos
GreeceNo fridge
Central, clean, convenient for a short stay
Stayed in May 2024
Reviewed: 12 May 2024
Joanne
FranceClean, comfy, good location.
Stayed in May 2024
Reviewed: 10 May 2024
Myrasol
CanadaThe noise from the street can be heard even with the windows closed.
Very clean and comfortable.
Stayed in May 2024
Reviewed: 8 May 2024
Arman
IranThe mattress was small and uncomfortable.
Staff were nice, our room on the 7th floor had a nice view. It's a basic simple hotel room as you'd expect, nothing special but practical and decent.
Stayed in May 2024
Reviewed: 26 April 2024
Anh
Australiano kettle, fridge, or even simple cups or cutlery
compact and clean room. Helpful staff
Stayed in April 2024
Reviewed: 23 April 2024
Ng
CanadaClean room. Helpful staff. Comfy mattress and excellent shower. The seafood restaurant across the street recommended by the staff is super good. Lots of inexpensive eateries and small groceries store around too.
Stayed in April 2024
Reviewed: 22 April 2024
Vasileios
GreeceBathroom rather small and uncomfortable. Other than that, the facilities are fine.
Very friendly and helpful staff. Clean facilities.
Stayed in April 2024
Reviewed: 22 April 2024
Ana
Portugalhard to locate
staff was wonderful and very helpful
Stayed in March 2024
Reviewed: 21 April 2024
Nafisah
SingaporeShould at least provide a kettle and some coffee and tea satchets
The room was clean and in a very good location in Arroios. Lots of halal food nearby. It was good for us because it was our last accomodation before we go to the airport which is near. Great friendly staff
Stayed in April 2024
Reviewed: 18 April 2024
Ayrton
PortugalNot a negative point, but for better performance , an update on the decoration would be needed
Very kind workers at reception. Bedroom very cleaned and with enough towels ! Really appreciated, thanks !
Stayed in April 2024
Lytham St Annes, UK
Innsbruck, Austria
Haifa, Israel
Milazzo, Italy
Taipei, Taiwan
Helen, USA
Rovaniemi, Finland
Bol, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content