Avenida António Augusto Aguiar 25, 4ºAndar, Avenidas Novas, 1050-012 Lisbon, Portugal
#318 of 401 hotels in Lisbon
Guests' ChoiceBased on 612 hotel reviews
7.6Cleanliness
8.0
Comfort
7.8
Location
8.8
Facilities
7.3
Staff
8.9
Value for money
7.7
Free WiFi
8.2
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End of dialog contentReviewed: 23 September 2024
Ezgi
NetherlandsGreat location, friendly stuff
Stayed in September 2024
Reviewed: 22 September 2024
Ellen
United KingdomThe hotel used the 4th and 5th floor however the elevator only went up to the 4th floor. Front desk personnel had to manually unlock the elevator to go up to 5th floor.
We didn’t have breakfast. Room was quiet, lots of room
Stayed in September 2024
Reviewed: 13 September 2024
Dr
IraqEvery thing was organised
Stayed in August 2024
Reviewed: 8 September 2024
G
United StatesShower curtain was yucky on the inside. Old Old
Stayed in September 2024
Reviewed: 31 August 2024
Maria
MexicoThe pictures do not show how small and poor are tge rooms
The location.
Stayed in August 2024
Reviewed: 21 August 2024
Prof
GermanyMy room was on the same level as the reception, very loud! Other guests were shouting and staff didn’t intervene Not very close to center Very outdated interior in the rooms the hairdryer goes back to early 70th, didn’t work They removed the window handles due to AC, I hate when I can’t open windows
Clean Easy to find Daniel, the middle age guy at the reception, is very smart and competent guy, the rest of the staff is below expectations… Around the corner are nice place for breakfast Overall nice and clean place New and good working AC WiFi
Stayed in August 2024
Reviewed: 21 August 2024
David
United KingdomNice quiet hotel in a good location . Easy access to subway makes getting about a breeze.
Stayed in August 2024
Reviewed: 17 August 2024
Alexandros
Greeceold, not good bathroom and bed, was clean but looked not clean because was old
location staff
Stayed in August 2024
Reviewed: 3 July 2024
Wendy
AustraliaNothing!
Location, helpfulness of staff. Simple but perfect!!!
Stayed in July 2024
Reviewed: 1 July 2024
Lizbeth
United StatesLocation and staff
Stayed in June 2024
Reviewed: 8 June 2024
Michealsamy
EgyptMy room it seems to be old and no view
Location and the staff was so friendly
Stayed in June 2024
Reviewed: 5 June 2024
Maciej
Polandcena
location - close to metro, possible luggage storage, very helpfull staff , lift - I recommend staying
Stayed in May 2024
Reviewed: 23 May 2024
Monika
PolandBeds could be softer ... but it is an older hotel with a big potential :-)
The service totally nice, people working at the reception very helpful and thank you all for that :-) even cleaning ladies Breakfast very nice . I would recommend the hotel for a short stay like ours.
Stayed in April 2024
Reviewed: 14 May 2024
Mary
Philippinesthe shower curtain is so dirty. bathtub are cracked
location
Stayed in May 2024
Reviewed: 14 May 2024
Jose
BrazilGood bed, clean, nice people
Stayed in May 2024
Reviewed: 10 May 2024
John
AustraliaAir conditioner didn’t operate properly, did not cool.
Very clean, operating lift, hot shower, big room, secure.
Stayed in May 2024
Reviewed: 9 May 2024
John
United KingdomHard to find
Stayed in May 2024
Reviewed: 30 April 2024
Tim
IrelandAll was good, hotel staff very helpful
The location was very good, very central
Stayed in April 2024
Reviewed: 23 April 2024
Fátima
PortugalTe location was what I searched.
Stayed in April 2024
Reviewed: 20 April 2024
Victor
United Statessee above
overnight stay to catch flight...coffee available and light breakfast which looked good. hotel on busy street but no traffic noise in my room...the staff was helpful with my transport at a reasonable price. i think the cost was above average...would not stay again.
Stayed in April 2024
Reviewed: 18 April 2024
Plurfw29
United StatesThe only downside to this hotel was that I stayed in an unrenovated room. An extension cord was needed (and provided) in this room because it only had 2 outlets. The room felt very 1990s and a few aesthetic or decorative things were broken. However note that they are in the process of renovations and that should not be an issue shortly! More details on the positive side of this review. Other than that I found this hotel to be amazing! It's gonna be quite the gem once renovations are finished.
THE STAFF!!! Seriously the most dedicated and polite, most hardworking staff I have ever encountered after 28 countries. Admittedly, the hotel room was a bit dated (though the public areas were nice!) and I was told both by the staff and it seems confirmed through other reviews here that they are going through renovations and so some of the rooms are dated and older and some are refreshed and new. The staff's friendly demeanor, professionalism, and courtesy really shines through. I was given an older room which one can definitely tell needs some work yes, but the room was impeccably clean every single day I returned and fully stocked. On my second day I accidentally sat in some mud while sightseeing (it was dark!) and the staff helped me clean up and dry my jeans! As a solo traveler, I am not picky with the rooms as I tend to only use them to sleep and keep my things. The air conditioning was perfect for a hot city with midday temperatures reaching about 30-32C and the room easily staying at 19C if desired. The bathroom was a great size and the beds were comfortable. I think I liked the idea of being in one of the older rooms not only because it was slightly cheaper but also because I really got to see how everything else about this property is highlighted. Since I knew going in that I would have a non-renovated room I could pay attention to the things they can control and that part was absolutely perfect. The staff told me the owner of the building won't allow the entire hotel to be renovated at once and hence why they had to go room by room while staying open. I can only imagine if you receive one of the renovated rooms you will have an even better impression! Location is another major asset!! You have 3 metro stops (yes 3, Parque, São Sebastiāo and Picoas) all within a short walk and each one is part of a different line (blue, red, yellow).
Stayed in April 2024
Reviewed: 15 April 2024
Marku
MontenegroOnly Mr Daniel was nice and friendly the other person I don't like to discuss
Mr Daniel on reception desk was so good and friendly. He give as all proper information and he was so gentle. First night the hotel give to ass one room what was disaster. But next day the room was changed with booked one. Thx to Mr Daniel for friendly atmosphere for the rest of staff I don't like to discuss
Stayed in April 2024
Reviewed: 15 April 2024
Sean
United KingdomLift did not go to last floor hopefully being fixed and WiFi intermittent.
Basic but clean nice breakfast great location staff very helpful.
Stayed in April 2024
Reviewed: 5 April 2024
David
FranceThe facilities are pretty old
Good location close to Parque metro station. Friendly and helpful staff with 24h reception. Clean bedroom and bathroom.
Stayed in April 2024
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