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Reviews of SANA Reno Hotel 3 stars

Av. Duque D'Ávila, 195/197, Avenidas Novas, 1050-082 Lisbon, Portugal

#244 of 396 hotels in Lisbon

Guests' Choice

Review score

Based on 784 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    8.8

  • Facilities

    8.3

  • Staff

    8.8

  • Value for money

    8.0

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 25 June 2024

    7.0
    Nice hotel for short business stay with friendly staff &* bonus swimming pool.
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Basic room if was using for business but expected as 3*

    Lovely roof top swimming pool with bar service, whilst in the city of Lisbon to relax unwind. Friendly, helpful staff and nearby to good restaurants and easy to get taxi to other locations.

    Stayed in June 2024

  • Reviewed: 19 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    Wish the restaurant was open after the breakfast. And maybe a water heater in the room since there is no restaurant available. Water was offered in the room only on arrival day I staid there for a week

    The hotel is very clean , staff is very friendly and helpful. Breakfast is good. The kid loved the swimming pool. for a 3 star hotel I was very happy with the service

    Stayed in June 2024

  • Reviewed: 19 June 2024

    7.0
    Not impressed…
    • Leisure trip
    • Family with young children
    • Twin Room with Extra Bed
    • Stayed 3 nights
    • Submitted via mobile

    Pool was not clean. Employees could not check us in then they could not find the right room for us. They promised us a fruit plate for my wife’s birthday and did not send it. The breakfast was not good at all.

    Clean and nice room, helpful but amateur employees.

    Stayed in June 2024

  • Reviewed: 18 June 2024

    8.0
    Very enjoyable stay
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 5 nights

    Breakfast a little average.

    Staff very helpful. Everything very clean. Room fine. Very handy for metro

    Stayed in June 2024

  • Reviewed: 16 June 2024

    9.0
    Perfect
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Maybe I would have expected fresh fruits (pineapple) at the breakfast buffet

    The rooms are big - the beds are really comfortable. The swimming pool is plus. The staff was really nice Nothing to say - very good 3 stars hotel

    Stayed in June 2024

  • Reviewed: 13 June 2024

    8.0
    Great had a lovely stay
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Location

    Stayed in June 2024

  • Reviewed: 10 June 2024

    7.0
    Nice and clean . The staff are kind and professional
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    Confortabile

    Location

    Stayed in May 2024

  • Reviewed: 6 June 2024

    8.0
    Well located, comfortable hotel in Avenidas Novas
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Great location, the rooms are comfortable. The staff are very helpful and pleasant. There is a metro stop across the street. If you enjoy shopping, Zara an El Corte Ingles is within short walking distance

    Stayed in May 2024

  • Reviewed: 5 June 2024

    8.0
    Basic Hotel with pool
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The pool service takes too much time. We waited our order for one hour. Just two wines. And not even in wine glasses.

    The room had enough space. Water in the fridge. Breakfast was guite good.

    Stayed in June 2024

  • Reviewed: 4 June 2024

    8.0
    Great value for T Swift concert!!!
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Only one plug in the ENTIRE room. Walls are thin. Pool doesn’t look like the photo, it is pretty small (but still nice) the way the shower is set up allowed for the water to get all on the floor.

    Excellent location, good breakfast, nice hotel. Comfortable pool, decent beds. Nice staff. 5-7 minute walk to train station.

    Stayed in May 2024

  • Reviewed: 2 June 2024

    7.0
    Location of hotel is near metro station!
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    The walls are horrible, you can hear everything that ia going on in room next to you

    Metro is near by

    Stayed in June 2024

  • Reviewed: 1 June 2024

    9.0
    Lovely Comfortable Hotel
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Very close to a good shopping centre and the Metro. Nice clean rooms and comfortable beds. Swimming pool was very nice - swimming towels were provided by the hotel. Staff were extremely helpful and accommodating- we will definitely stay here again!

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    Great hotel in a great location
    • Leisure trip
    • People with friends
    • Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Comfortable, clean, lovely staff and fabulous rooftop pool

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    Great place to stay to explore Lisbon, with the bonus of a lovely rooftop pool.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The room was small, probably because I was sharing with my teenage son. I would have loved to have been able to make a tea or coffee in the room.

    Breakfast was good. Staff were really lovely and so helpful. The beds were comfortable and perfectly made everyday. The swimming pool was a real bonus and was lovely. The location was fantastic, right next to the metro, so good for getting around the city. I would totally recommend this hotel.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    8.0
    Comfortable, friendly, good value hotel very close to the metro
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    No tea and coffee facility in the room.

    Helpful and friendly staff, extra large comfortable double bed, pool and sunbeds, very close to the Metro stations for the red and blue lines, comfortable clean room, power shower, nice hotel all round and good value for money.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    It was a nice hotel with very friendly staff. Breakfast was nice and varied. It is not closed to the city centre and although the facilities are fine, I found it a bit pricey for what it offers.

    Stayed in March 2024

  • Reviewed: 22 May 2024

    8.0
    Perfect location and pool area!
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast wasn't great but we got by. The app for drinks around the pool wasn't working. No kettle in room. Only 1 plug socket and walls were thin.

    Location was perfect. 5 minute walk to the metro. Staff were very friendly and accommodating, pool area was good.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 6 nights

    Breakfast, the shower was leaky

    Stayed in May 2024

  • Reviewed: 20 May 2024

    8.0
    Very good hotel, clean, great location, we would stay here again.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    We Didn’t have time to use the pool or sauna, however, when we visited the rooftop at 11am to check out the facilities, the sauna was not switched on. Not sure if this was a standard thing as having to wait for the sauna to heat up would have been frustrating. We generally like to have a dip and sauna before breakfast.

    Location of the hotel was great. Good access to metro lines and buses. Hotel staff very friendly and accommodating.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    Very comfortable, staff helpful, easy going
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    A restaurant

    Cearel, fruit coffee

    Stayed in May 2024

  • Reviewed: 18 May 2024

    7.0
    Great location
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast is not worth the money at all. It's OK when a breakfast buffet is limited, but then you should focus on the quality of the things offered. Here the quality of the items in the hot breakfast was just simply not good.

    The location is great and the beds were comfortable.

    Stayed in April 2024

  • Reviewed: 16 May 2024

    8.0
    Clean and nice
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    They do not have a free airport shuttle as advertised. They couldn’t accommodate an early check in.

    Breakfast was decent. Pool was nice.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The WiFi is bad.

    The location is perfect, lots of nice restaurants around.

    Stayed in April 2024

  • Reviewed: 5 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Service in bar was poor at times. No one there to serve after waiting 10 mins so we left in the end. Made reception aware but he was too interested in his personal call to care.

    Great location, near to trains, large room, very clean. Good breakfast. Staff in general very helpful. Roof top pool a bonus.

    Stayed in May 2024

Showing 1 – 25

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