Rua de Cervantes 169, União de Freguesias do Centro, 4050-289 Porto, Portugal
#27 of 226 hotels in Porto
Guests' ChoiceBased on 359 hotel reviews
9.2Cleanliness
9.7
Comfort
9.7
Location
8.1
Facilities
9.6
Staff
9.6
Value for money
9.0
Free WiFi
8.8
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End of dialog contentReviewed: 23 June 2024
Heather
United KingdomPool bar was small, not enough sun beds and view was of cranes from building work outside the hotel. Building work was noisy
The room was clean, comfortable and had everything we needed Staff were exceptional, attentive, polite
Stayed in June 2024
Reviewed: 21 June 2024
Iryna
United StatesA full-blown construction is next to the hotel, making it very noisy for you to stay in the room during the day.
The property is new with an excellent housekeeping I haven't experienced for a long time. The staff is helpful and knowledgeable.
Stayed in June 2024
Reviewed: 19 June 2024
Karolina
PolandIn the late morning, there was twice no drinking water left in the gym. Room cleaning could be a little bit better, on day they didn't left clean towels, second day they took our personal belonging (coffee dripper) from the room desk and we never got it back. The view was a construction site and it was I little bit noisy
What I loved the most is the design- the hotel is new, colourful, details like lights vere great. Breakfast was amazing, loved pastel de nata, salmon, variety of hot and cold dishes. The gym had enough equipment, they were very gold quality. The stuff in reception was polite, very helpful. Drink bar was a big suprise. The form, taste, presentation- just WOW. Restaurant menu was delicious
Stayed in June 2024
Reviewed: 19 June 2024
Diane
United KingdomI look forward to when the new spa opens.
Breakfast choice and quality was exceptional. Beds were large and very comfortable. Everything was new and the latest technologies have been used throughout. Staff were all amazing, good humoured, friendly and knowledgeable.
Stayed in June 2024
Reviewed: 16 June 2024
Mike
United KingdomNo problems at all …
Excellent facilities and truly wonderful staff
Stayed in June 2024
Reviewed: 9 June 2024
Jaydeep
Australiabrand new modern decor
Stayed in May 2024
Reviewed: 7 June 2024
Lara
United KingdomLovely colourful design. Great staff. Easy location
Stayed in June 2024
Reviewed: 6 June 2024
Abdelkhalek
MoroccoStaying at a hotel near the city center of Porto, Portugal, was an incredible experience for me. From the moment I walked in, I felt like I was stepping into a world of luxury and comfort. The staff were so attentive and welcoming, making me feel right at home. The room was beautifully designed, with stunning views of the city skyline. Being so close to all the main attractions made exploring Porto effortless and exciting. I highly recommend booking a stay at this hotel for anyone looking to immerse themselves in the vibrant energy of this amazing city.
Stayed in April 2024
Reviewed: 6 June 2024
Robert
United KingdomNothing
Great modern hotel
Stayed in June 2024
Reviewed: 3 June 2024
Veronika
Latviaabsolutely nothing
Great experience, 100 out of 10 :) Highly recommended and we will certainly come back! We have celebrated my birthday and hotel made this day very special! We enjoyed breakfast, pool, excellent staff, fancy interior design and very friendly and helpful staff.
Stayed in June 2024
Reviewed: 3 June 2024
Hamman
United KingdomNothing not to like. I prefer to stay outside of immediate attractions liking a walking into areas where cafes/places of interest etc are located, might not suit others. The hotel will be truly amazing when the spa is open too
Staff amazing, very helpful with any questions about the hotel, transport and tours. Nothing was too much trouble, the hotel clearly has got a people friendly philosophy
Stayed in June 2024
Reviewed: 2 June 2024
Mandy
United KingdomBreakfast needed to be hotter. Our eggs were cold.
The staff were incredibly friendly and helpful.
Stayed in June 2024
Reviewed: 2 June 2024
Sarah
United KingdomNothing
Loved this hotel. Service was fantastic, location great and food was amazing
Stayed in May 2024
Reviewed: 2 June 2024
Onakomaiya
United KingdomI DID NOT LIKE THE FACT THAT I HAD NO COFFEE OR TEA IN THE ROOM
I DID NOT TAKE ANY BREAKFAST, SO I CANNOT RATE IT; ALSO I NEEDED A PLUG AND IT WAS CHEEERFULLY GIVEN TO ME AT THE RECEPTION. THANK YOU; THIRDLY, I LOVED THE WELCOME PASTRIES IN THE ROOM; FOURTHLY, ALTHOUGH I DID NOT ALLOW ACCESS TO THE ROOM FOR CLEANING (so that my water could be replaced), I WAS STILL GIVEN A BOTTLE OF WATER WHEN I REQUESTED FOR ONE AT THE RECEPTION. thank you
Stayed in June 2024
Reviewed: 1 June 2024
Tomasz
GermanyThe staff was very welcoming and professional, even as compared to the 5start hotel standard
Stayed in May 2024
Reviewed: 30 May 2024
Mark
Germanygreat quality and service
Stayed in May 2024
Reviewed: 27 May 2024
Louise
United KingdomNothing bar perhaps €15 euros a day for car parking was a little excessive since driving in the city would have been impractical.
Great hotel with lots of attentive staff and great rooms beds and pool. Location a little further out than small boutique hotels but we needed the steps due to all the great food. Easy access to all main attractions. We would go back again
Stayed in May 2024
Reviewed: 24 May 2024
Desiree
CanadaAll was great.
Staff was always so kind, room and facilities were very clean! Rooms are spacious. Such a lovely experience!
Stayed in May 2024
Reviewed: 21 May 2024
Rob
United KingdomNot sure on what type of guest its aiming for the dinner menus which where the same every evening and for us did not give us much choice , may be some pasta would help? The only other area is the roof top pool , great views but very windy and lots of steps.
Very modern, clean hotel , the staff are excellent with no problems from checking in to checking out , the breakfast was a very good standard, and the bar area in the evening was a great place to finish off the day.
Stayed in May 2024
Reviewed: 18 May 2024
Jeroen
BelgiumThe location of the hotel, it was more out of the center.
The breakfast was very good, lots of different foods and super helpful staff!
Stayed in May 2024
Reviewed: 18 May 2024
Mitchel
NetherlandsThe view, this is still under construction. That’s the only thing.
We had a lovely stay at Renaissance Porto Lapa Hotel! The location is excellent, on walking distance of the city centre, the rooms are very quiet, big, clean and well equipped. The staff members are very friendly and everybody speaks very good English! The breakfast was also very good! I will definitely recommend this hotel if you have plans to visit Porto!
Stayed in May 2024
Reviewed: 16 May 2024
Jennifer
United KingdomSlow service for food and drinks at the rooftop bar but that appears to be quite a theme in Portugal, they are a lot more relaxed than us brits!
Everything, it’s stunning!
Stayed in May 2024
Reviewed: 13 May 2024
Tolani
United KingdomThe AC was freezing but they came and fixed it.
The design of the hotel was stunning and well thought out for a comfortable stay. The staff were all excellent? Good food and a good location not too far from city centre.
Stayed in May 2024
Reviewed: 7 May 2024
Caroline
United KingdomIt would be tremendous if there was a spa
It was clean, modern and their bar and mixologists were amazing. The staff were very attentive and nothing was too much for them. They I would definitely stay again.
Stayed in May 2024
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