Estrada Monumental 139, Sao Martinho, 9000-098 Funchal, Portugal
#4 of 88 hotels in Funchal
Guests' ChoiceBased on 261 hotel reviews
9.5Cleanliness
9.8
Comfort
9.8
Location
9.7
Facilities
9.6
Staff
9.6
Value for money
8.6
Free WiFi
9.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 November 2024
Piper
United StatesCool, old world feel. Enjoyed high tea, breakfast every morning, the sea pool, the gardens. Staff were extremely attentive and thoughtful. One of our guests has celiacs and there were many gluten free options. Very central location to stay in with easy access to all parts of the island. Car service with access to a free lot was great. We came with an infant and they had a crib and baby soap/lotion and even tiny slippers and a robe for him. Would definitely stay here again.
Stayed in November 2024
Reviewed: 12 November 2024
Peter
United KingdomClassy
Stayed in November 2024
Reviewed: 10 November 2024
Cathy
United KingdomOptions for food in the evening is limited, bar menu could be extended.
The hotel is beautiful and spacious. Although there are a lot of rooms it never felt crowded. Staff are excellent. Sun beds were the most comfortable we have ever had! Breakfast buffet was lovely. There was a kettle, coffee maker and fridge in our room.
Stayed in November 2024
Reviewed: 9 November 2024
Caroline
United KingdomThe carpet in the room was a bit tired, otherwise a perfect stay.
So nice to have free soft drinks, postcards, luggage tag and personalised hand written note. The breakfast is exceptional!
Stayed in November 2024
Reviewed: 6 November 2024
Sheila
United KingdomVery good breakfast. Lovely room. Wonderful gardens. Great pool facilities.
Stayed in November 2024
Reviewed: 15 October 2024
Linda
United StatesHistoric and elegant with professional and kind staff.
Stayed in October 2024
Reviewed: 13 October 2024
Abdulrahman
Saudi ArabiaThe hotel is understaffed. We typically felt this across the board whether at reception, guest experience, or in some restaurants (particularly at breakfast) - so some things took longer than they should.
Excellent property with exceptional facilities from access to the sea, tennis courts, great restaurants and views overlooking the island. Friendly and very well-trained staff.
Stayed in October 2024
Reviewed: 5 October 2024
Ivor
United KingdomN/A
The facilities, the staff, the room , the food.
Stayed in October 2024
Reviewed: 4 October 2024
Graham
United KingdomNothing
From entering to leaving the staff treat you with the same level of courtesy, friendliness and professionalism. The standards of service are exceptional. Breakfast is unbelievable with the variety of choice. We dined in three restaurants and enjoyed each one. Expensive but worth every penby
Stayed in October 2024
Reviewed: 26 September 2024
Helen
United KingdomNothing
Fabulous location with incredible sea views. Loved swimming in the sea pool and being looked after superbly by the staff
Stayed in September 2024
Reviewed: 15 September 2024
Peter
United KingdomShower controls were in urgent need of an upgrade in our room. It was not possible to have a decent shower.
Staff were excellent, facilities very good indeed.
Stayed in September 2024
Reviewed: 11 September 2024
Samia
United Arab EmiratesNothing
The property, the rooms, the attention to detail from the staff and the property. Honestly one of the best hotel experiences I have ever had.
Stayed in August 2024
Reviewed: 27 August 2024
Yuriy
United KingdomThe need of booking dinner 2-3 days in advance. We’ve ended up eating outside most of the time.
Location is amazing, views from hotel are spectacular.
Stayed in August 2024
Reviewed: 14 August 2024
Laura
PeruVery exclusive and the location was excelent
Stayed in August 2024
Reviewed: 4 August 2024
Louise
SwitzerlandMarvellous staff, wonderful ambiance, great facilities, super location on the water, gorgeous grounds, comfortable well appointed room and attention to small details
Stayed in August 2024
Reviewed: 2 August 2024
Karlien
South AfricaBelmond Hotel Reid’s Palace is an absolute bucket list destination with incredible character. The rock pools were a standout feature, and we wished we could stay longer. Highly recommended!
Stayed in July 2024
Reviewed: 28 July 2024
Samira
KuwaitNo clear directions in the property to go to so many activities in English. Need more signs. Also, it was difficult to swim in the sea because of the rocky high shores. My husband got injured from the rocks after swimming in the ocean. There were. No lifeguard to watch swimmers in the ocean, only in the swimming pools.
The service was excellent in the rooms and restaurants. The swimming pools were different (sea water and fresh water pools). The view was awesome.
Stayed in July 2024
Reviewed: 15 July 2024
Fahad
KuwaitNothing.
Everything was great ❤️
Stayed in July 2024
Reviewed: 4 July 2024
Richard
United KingdomNothing
Beautiful position overlooking Funchal harbour. Exquisite interior and exterior. Dating back many decades. Churchill’s favourite hotel ours too now , we will return.
Stayed in July 2024
Reviewed: 30 June 2024
Antony
IrelandOutstanding hotel with beautiful grounds
Stayed in June 2024
Reviewed: 10 June 2024
Abdullah
KuwaitThere was a cocroch in the bathroom, and it was big, the shower faucet need to be improved, very old and hard to use, we booked in cipriani when we went there was no table available for a long time
The place was really wonderful and breathtaking with very helpful and friendly staff had a great time and experience
Stayed in June 2024
Reviewed: 25 May 2024
Sehar
United StatesNothing, it was truly perfect!
Everything about our stay at Reid's Palace was wonderful -- from the moment we arrived everyone was so nice and helpful. The rooms and entire property were beautiful, breakfast amazing and the staff around the pool were so helpful.
Stayed in May 2024
Reviewed: 18 May 2024
Joanna
United KingdomNothing! It was all brilliant and we loved our stay here.
We absolutely loved this hotel and had a wonderful couple of days here. The staff were really friendly and nothing was too much trouble. The food was delicious and the facilities were fantastic. Our room was clean and incredibly comfortable. We loved everything about our stay here.
Stayed in May 2024
Reviewed: 15 May 2024
Kristy
United StatesFaucet fixtures could be upgraded.
Beautiful grounds, historical photos and artifacts and good breakfast. Staff were friendly.
Stayed in May 2024
Bogotá, Colombia
Fortuna, Costa Rica
Copenhagen, Denmark
Capesterre-Belle-Eau, Guadeloupe
Herceg-Novi, Montenegro
The Hague, Netherlands
Oludeniz, Turkey
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content