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  5. Reviews of Reid's Palace, A Belmond Hotel, Madeira

Reviews of Reid's Palace, A Belmond Hotel, Madeira 5 stars

Estrada Monumental 139, Sao Martinho, 9000-098 Funchal, Portugal

#4 of 88 hotels in Funchal

Guests' Choice

Review score

Based on 261 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.8

  • Location

    9.7

  • Facilities

    9.6

  • Staff

    9.6

  • Value for money

    8.6

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 15 November 2024

    10
    Wonderful stay in Madeira
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 4 nights
    • Submitted via mobile

    Cool, old world feel. Enjoyed high tea, breakfast every morning, the sea pool, the gardens. Staff were extremely attentive and thoughtful. One of our guests has celiacs and there were many gluten free options. Very central location to stay in with easy access to all parts of the island. Car service with access to a free lot was great. We came with an infant and they had a crib and baby soap/lotion and even tiny slippers and a robe for him. Would definitely stay here again.

    Stayed in November 2024

  • Reviewed: 12 November 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    Classy

    Stayed in November 2024

  • Reviewed: 10 November 2024

    9.0
    Very comfortable and relaxing
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 7 nights
    • Submitted via mobile

    Options for food in the evening is limited, bar menu could be extended.

    The hotel is beautiful and spacious. Although there are a lot of rooms it never felt crowded. Staff are excellent. Sun beds were the most comfortable we have ever had! Breakfast buffet was lovely. There was a kettle, coffee maker and fridge in our room.

    Stayed in November 2024

  • Reviewed: 9 November 2024

    10
    Absolute bliss, thank you!
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 4 nights
    • Submitted via mobile

    The carpet in the room was a bit tired, otherwise a perfect stay.

    So nice to have free soft drinks, postcards, luggage tag and personalised hand written note. The breakfast is exceptional!

    Stayed in November 2024

  • Reviewed: 6 November 2024

    9.0
    Looking forward to returning.
    • Leisure trip
    • Couple
    • Deluxe Junior Suite
    • Stayed 7 nights

    Very good breakfast. Lovely room. Wonderful gardens. Great pool facilities.

    Stayed in November 2024

  • Reviewed: 15 October 2024

    10
    Outstanding and lovely!
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Historic and elegant with professional and kind staff.

    Stayed in October 2024

  • Reviewed: 13 October 2024

    9.0
    Exceptional stay at the Belmond for all types of couples and families. We are definitely coming back again with our kids
    • Leisure trip
    • Couple
    • Deluxe Junior Suite
    • Stayed 3 nights
    • Submitted via mobile

    The hotel is understaffed. We typically felt this across the board whether at reception, guest experience, or in some restaurants (particularly at breakfast) - so some things took longer than they should.

    Excellent property with exceptional facilities from access to the sea, tennis courts, great restaurants and views overlooking the island. Friendly and very well-trained staff.

    Stayed in October 2024

  • Reviewed: 5 October 2024

    10
    I have wanted to stay at Reids for some time and it lived upto all that I was expecting
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    N/A

    The facilities, the staff, the room , the food.

    Stayed in October 2024

  • Reviewed: 4 October 2024

    10
    Like being in Paradise
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    From entering to leaving the staff treat you with the same level of courtesy, friendliness and professionalism. The standards of service are exceptional. Breakfast is unbelievable with the variety of choice. We dined in three restaurants and enjoyed each one. Expensive but worth every penby

    Stayed in October 2024

  • Reviewed: 26 September 2024

    10
    A wonderful hotel with tropical gardens and amazing sea pool
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Fabulous location with incredible sea views. Loved swimming in the sea pool and being looked after superbly by the staff

    Stayed in September 2024

  • Reviewed: 15 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Shower controls were in urgent need of an upgrade in our room. It was not possible to have a decent shower.

    Staff were excellent, facilities very good indeed.

    Stayed in September 2024

  • Reviewed: 11 September 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    The property, the rooms, the attention to detail from the staff and the property. Honestly one of the best hotel experiences I have ever had.

    Stayed in August 2024

  • Reviewed: 27 August 2024

    10
    We had an amazing 5 days stay in Reid’s Palace. The facilities were very good, you can basically spent the week without
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    The need of booking dinner 2-3 days in advance. We’ve ended up eating outside most of the time.

    Location is amazing, views from hotel are spectacular.

    Stayed in August 2024

  • Reviewed: 14 August 2024

    10
    Food was excellent and the staff very helpful
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    Very exclusive and the location was excelent

    Stayed in August 2024

  • Reviewed: 4 August 2024

    10
    Reid's exceeded my expectations. Can't wait to go back.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room with Sea View
    • Stayed 1 night

    Marvellous staff, wonderful ambiance, great facilities, super location on the water, gorgeous grounds, comfortable well appointed room and attention to small details

    Stayed in August 2024

  • Reviewed: 2 August 2024

    10
    A Bucket list Gem!
    • Couple
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Belmond Hotel Reid’s Palace is an absolute bucket list destination with incredible character. The rock pools were a standout feature, and we wished we could stay longer. Highly recommended!

    Stayed in July 2024

  • Reviewed: 28 July 2024

    8.0
    It was exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room with Sea View
    • Stayed 6 nights
    • Submitted via mobile

    No clear directions in the property to go to so many activities in English. Need more signs. Also, it was difficult to swim in the sea because of the rocky high shores. My husband got injured from the rocks after swimming in the ocean. There were. No lifeguard to watch swimmers in the ocean, only in the swimming pools.

    The service was excellent in the rooms and restaurants. The swimming pools were different (sea water and fresh water pools). The view was awesome.

    Stayed in July 2024

  • Reviewed: 15 July 2024

    10
    One of the best hotels that I have been in
    • Leisure trip
    • People with friends
    • Superior Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing.

    Everything was great ❤️

    Stayed in July 2024

  • Reviewed: 4 July 2024

    10
    7 outstanding days with the excellent management staff and food. Good old fashioned service with a smile and immediate r
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Beautiful position overlooking Funchal harbour. Exquisite interior and exterior. Dating back many decades. Churchill’s favourite hotel ours too now , we will return.

    Stayed in July 2024

  • Reviewed: 30 June 2024

    10
    Wonderful!
    • Leisure trip
    • Couple
    • Deluxe Junior Suite
    • Stayed 7 nights
    • Submitted via mobile

    Outstanding hotel with beautiful grounds

    Stayed in June 2024

  • Reviewed: 10 June 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    There was a cocroch in the bathroom, and it was big, the shower faucet need to be improved, very old and hard to use, we booked in cipriani when we went there was no table available for a long time

    The place was really wonderful and breathtaking with very helpful and friendly staff had a great time and experience

    Stayed in June 2024

  • Reviewed: 25 May 2024

    10
    Wonderful stay, can't wait to be back
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 4 nights

    Nothing, it was truly perfect!

    Everything about our stay at Reid's Palace was wonderful -- from the moment we arrived everyone was so nice and helpful. The rooms and entire property were beautiful, breakfast amazing and the staff around the pool were so helpful.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    10
    A couple of days here and we felt completely relaxed, revived and reset, it was totally magical.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 2 nights

    Nothing! It was all brilliant and we loved our stay here.

    We absolutely loved this hotel and had a wonderful couple of days here. The staff were really friendly and nothing was too much trouble. The food was delicious and the facilities were fantastic. Our room was clean and incredibly comfortable. We loved everything about our stay here.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    10
    A beautiful place that has kept the history alive.
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 4 nights
    • Submitted via mobile

    Faucet fixtures could be upgraded.

    Beautiful grounds, historical photos and artifacts and good breakfast. Staff were friendly.

    Stayed in May 2024

Showing 1 – 25

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