- the beds were just really hard! Like sleeping on the floor. but if you like a stiff bed then that's perfect - if you need to leave early for hikes, be aware that the front door is sometimes locked and you need to go around through the garage - for parking, there is veryyy very very limited space. most days we had to park down the street and pay for street parking. not too expensive but just inconvenient when you're bringing stuff in or tired from a hike

Breakfast was great - full continental and amazing. the pool was beautiful - two pools! Both were very much in use throughout the day beautiful sitting area around the pool and bar as well. balconies in the room were so relaxing and amazing as well

Stayed in August 2024

The main problem at the facility is the Parking, When I booked the place, was offer free parking for hostages, but there ara a reduce number of parking lots, and few times I was needed to park outside the hotel, and be aware about the time, for the parking pay stations.

Excellent breakfast with high variety of products, 2 pools one inside and one outside, clean all the areas and rooms. Nigh time activities.

Stayed in September 2024

Sweet pastry selection on breakfast buffet was a bit poor compared to other hotels in the area from similar price range. Free parking was difficult to find at later hour.

Spacious room, cleanliness and nice pool area.

Stayed in August 2024

Well located, clean, extremely comfortable and with two very nice pools. Super Recommended!

Stayed in August 2024

If you prefer to have the window open instead of the air condition, expect an incessant traffic noise from the street. The breakfast is very good, but for some reason the smoked salmon was present just one morning and a quality honey should be added.

A very comfortable hotel with a wonderful sea view. The staff is very friendly and helpful. There was no problem to merge two different reservations (and stay in the same room).

Stayed in July 2024

We had a sea view which was lovely, but it was overlooking a busy main road.

Lovely hotel, very clean and comfortable. Nice bedroom with balcony, and public areas and the staff were good. Pool area was nice, and the breakfast was very good with lots of choice. Relaxed and quite quiet despite being full. Easy access to bus stops but also walkable to Funchal centre.

Stayed in May 2024

The evening food was slightly disappointing

The pool was amazing, the spa staff were brilliant, and the drinks were delicious

Stayed in June 2024

Great breakfast, room with very good view, pool and lounge very nice

Stayed in June 2024

Generally, a free car park place is not guaranted. But in our case there were no problems with it. One day we returned to the room and didn't find bath robes to go to the swimming pools zone. But a call to reception fixed it for 5 minutes.

Everything was OK in general. Very good hotel.

Stayed in May 2024

Breakfast staff were rude at times.

Fabulous hotel and facilities

Stayed in May 2024

Lovely views, fantastic pools and super friendly, helpful staff. Closer to a five star hotel for me!

Stayed in May 2024

Room view to the ocean was great Breakfast had wide variety and all was delicious Parking is highly appreciated

Stayed in April 2024

The bed was very hard, I asked for another mattress to be put in and it improved a little

The location and staff were amazing!

Stayed in April 2024

Little parking for size of hotel.

Fantastic view of Funchal . Short 5 minute walk to the centre of Funchal.

Stayed in April 2024

Only 1 person on duty at reception

Position in town - facilities - breakfast - parking - very clean

Stayed in April 2024

Very nice hotel, the view from the room was amazing and breakfast taaty.

Stayed in April 2024

Checking in, should of had more staff

Location

Stayed in April 2024

Funchal has hills, big hills, so if you don't like walking up or down hills, book somewhere closer to the seafront! One minor negative is that despite having cups and a kettle, the room had no tea or coffee, and the kettle smelled disgusting. No doubt we could have fixed this with the staff if we wanted! Our room was a bove the bar, where there was live music each night. It was a bit noisy on some nights, but didn't go on too late.

Lovely hotel, not far from Funchal old town and the sea front, with plenty of bars and restaurants nearby. Buffet breakfast catered for all tastes. Bar, pools and sun loungers all clean, well laid out and never crowded. We had a lovely big room over looking the pool and with a sea view. The staff were friendly and flipped from French to English to German as needed, amazing.

Stayed in April 2024

Parking garage is okay if you have a small car, with bigger cars you need to be a good chauffeur! The hotel is a bit off the center, but we did not mind the walking.

We requested a quiet room and we got one. Also, we were upgraded to a higher category room, with a terrace and side sea view. The staff were very helpful. Pity we did not have time to use the spa facilities, as they looked good. Breakfast was great, with everything we needed.

Stayed in April 2024

The view to the parking.

Very nice hotel, beautiful pools, gardens, good breakfast.

Stayed in April 2024

Very large comfortable rooms and bathroom.

Stayed in March 2024

Parking was included in stay, but a little tricky under the building. Spots were a bit tight, but easy enough to navigate.

Nice hotel. Room was large and very clean. Good breakfast options. Nice view of mountains and sea.

Stayed in January 2024

Could have better toiletries

Location, Spa, breakfast and staff

Stayed in February 2024

Nothing. All great.

Good location on bus routes including from airport (stop 12 is nearest- 5 min walk) with good facilities and easy access to the city and lots of eating places nearby. Very spacious rooms, very friendly and helpful staff, lots of social space. Excellent breakfast buffet!

Stayed in March 2024