Convento das Chagas, 7160-251 Vila Viçosa, Portugal
#9 of 12 hotels in Vila Viçosa
Guests' ChoiceBased on 133 hotel reviews
8.4Cleanliness
8.8
Comfort
8.7
Location
9.5
Facilities
8.4
Staff
8.9
Value for money
8.1
Free WiFi
7.7
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End of dialog contentReviewed: 17 September 2024
Francisco
CanadaThe location and feeling alone in a huge place
It was comfortable , very clean and staff was very friendly
Stayed in September 2024
Reviewed: 4 September 2024
Cátia
PortugalNothing to say
We only stayed one night but everything was exceptional. From the room, to the pool, bar and staff service. With the addition of the charm of the space itself. Coming back for sure.
Stayed in September 2024
Reviewed: 29 August 2024
Alan
PortugalDifficult for disabled but it's ann ancient buildings
Stayed in August 2024
Reviewed: 11 August 2024
Yvonne
United KingdomMore varied dinner menu. Service a little slow in the bar.
Lovely location, friendly staff, clean, spacious room, good facilities.
Stayed in August 2024
Reviewed: 30 July 2024
Jose
PortugalToo old school furniture and some lack of investment in maintenance
The quietness and the surroundings
Stayed in July 2024
Reviewed: 18 July 2024
Jose
United KingdomBathroom badly needs upgrading, mixing taps and a proper shower
Location, pleasant staff, atmosphere
Stayed in July 2024
Reviewed: 20 June 2024
Mette
CanadaWe loved our stay in all ways. The only reason I didn’t do the 10 was because the restaurant was closed the three nights we were there, so I cannot rate that. But the receptionist was giving us excellent advice about where to have dinner instead. But if we have a chance, we’d certainly be back. The breakfast buffet was the most amazing we’ve ever experienced. Wonderful place to stay.
Stayed in May 2024
Reviewed: 18 June 2024
Rebecca
United StatesThe place needs some sprucing up. Light fixtures coming loose in the halls, lack of nice landscaping for the "high end" price, we has a short in one of our bedside lights, etc. None of this affected our comfort in a meaningful way, but the place just needs a bit more effort for the price they charge. Overall, we felt we were paying a lot to stay in a historic building, but it would be nice if it was a little better kept.
Very comfortable bed, parking, AC, good hot shower, amazing breakfast that even included champagne as a beverage choice. The pool was nice but a little small for the overall size of the place. There are historic elements (not restored) if you ask about them.
Stayed in May 2024
Reviewed: 30 April 2024
Victoria
United StatesStairs
Enjoyed the historical building & wonderful breakfast
Stayed in April 2024
Reviewed: 29 April 2024
Pedro
PortugalIt was visible they were running the place with very little staff which affects the service the guest received. Things like, no one at the bar and you had to call them and wait for a long time, sometimes over 20min. No one at the reception and there was a sign with a phone to call if you need anything. The breakfast only had 2 people and cause the tables to not be changed quickly or missing elements in the table such as cutlery, napkins, etc. I short, the place was great except for the lack of staff and I don’t think is expected from this place. The staff were exceptionally nice and friendly and eager to help even though they were aware of the limitations. I think is management issue.
The hotel is pretty and comfortable with all amenities. Nice decor and very well maintained
Stayed in April 2024
Reviewed: 29 April 2024
Pedro
PortugalIt was visible they were running the place with very little staff which affects the service the guest received. Things like, no one at the bar and you had to call them and wait for a long time, sometimes over 20min. No one at the reception and there was a sign with a phone to call if you need anything. The breakfast only had 2 people and cause the tables to not be changed quickly or missing elements in the table such as cutlery, napkins, etc. I short, the place was great except for the lack of staff and I don’t think is expected from this place. The staff were exceptionally nice and friendly and eager to help even though they were aware of the limitations. I think is management issue.
The place was beautiful. Nice decor and well maintained. A beautiful and super cozy and comfortable place to stay in Alentejo and explore the areas around.
Stayed in April 2024
Reviewed: 29 April 2024
Kevin
United KingdomAir conditioning wasn’t great. Breakfast buffet was good but hot dishes were overcooked and poor.
Amazing building, unique in lots of ways.
Stayed in April 2024
Reviewed: 28 April 2024
John
United KingdomWhy do Booking.com advertise that the restaurant is open when it only opens on Friday's and Saturday's?
We have stayed here two or three times before and only go back because they accept dogs. The reception staff are, usually, either rude or just not available. We have had some BAD experiences here. On this occasion, however, there was a different receptionist, Telma. She was both courteous and efficient. Telma made our stay enjoyable and we would look forward to returning. I think that there has been a management shake up in this hotel. It needed it.
Stayed in April 2024
Reviewed: 18 April 2024
Jose
United KingdomPoor choice of gluten free and of cereals. Cereals should be in individual servings Restaurant only opens at weekends
Great choice breakfast
Stayed in April 2024
Reviewed: 15 April 2024
Ana
United KingdomGreat location, room was spacious, well appointed and had a nice balcony, great breakfast
Stayed in April 2024
Reviewed: 14 April 2024
Julie
PortugalThe grounds, garden and pool area are in dire need of attention. Walls need painting, weeds need to be controlled and the pool needs a good clean (admittedly, we visitied outside of official poo season so I would expect that this will be resolved by the time it's officially available).
The historical building and location are great - we loved all the little chapels and frescoes dotted around the convent. Breakfast was good, free parking a bonus and the lounge area was nice, although the bar looked uninviting.
Stayed in April 2024
Reviewed: 10 April 2024
Carl
PortugalComfortable and unique
Stayed in April 2024
Reviewed: 29 March 2024
Eduardo
PortugalEverything was as expected, nothing bad to note.
A great old convent converted to a comfortable and very functional hotel. The hotel is worth a visit by itself.
Stayed in March 2024
Reviewed: 25 March 2024
Charles
PortugalBeds too firm. Mattresses need replacing. Creaky floors, but they are old and made of wood, so maybe to be expected. Restaurant was only open 2 days a week, closed during our visit. There were plenty of options in the town, so we didn’t go hungry.
Outstanding old convent with old murals in the hallways. Beautiful gardens.
Stayed in March 2024
Reviewed: 18 February 2024
Catherine
United StatesThere was little to no food service in the evening. Since the Convent is a bit remote from a lively city, we feel it would have been better to offer more than ham and cheese sandwiches at night when people returned to the hotel and were hungry. There were not any markets or many restaurants near by where you could grab a bite to eat.
Breakfast was absolutely over the top wonderful and exceptional with so many indulgent options. The room was comfortable, large and well equipped. We enjoyed walking around the convent discovering all the beautiful art and architecture.
Stayed in February 2024
Reviewed: 18 February 2024
Robert
PortugalEverything we used was neat and clean - before spring the outside needs a clean/ tidy up but I expect that is seasonal.
Great location, helpful staff, nice lounge (s) and breakfast
Stayed in February 2024
Reviewed: 29 December 2023
Antonio
United KingdomBreakfast food selection could have more variety.
The staff were super friendly and the rooms were spacious and very cosy. Perfect place for a quiet and relaxing break with the family.
Stayed in December 2023
Reviewed: 3 October 2023
Anstace
FranceThe restaurant is not open every day. Our bed would be better with a new mattress.
Very helpful staff. Lovely grounds, interesting building with lots of space but all rather faded glory. We enjoyed it all.
Stayed in October 2023
Reviewed: 27 September 2023
Valerie
United KingdomNo tea/coffee making facilities in the room (as is the case with nearly all the paradors we have stayed in on this trip); a restaurant is there but only seems to function for groups and not sure why as it is a beautiful set of rooms and could be marvellous? Grounds need maintenance and tidying particularly around the pool which hasn’t been swept for a while.
Fabulous location and so close to restaurants and the main town. Loves the history of the place.
Stayed in September 2023
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