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Reviews of Pousada Convento de Vila Viçosa 4 stars

Convento das Chagas, 7160-251 Vila Viçosa, Portugal

#10 of 12 hotels in Vila Viçosa

Guests' Choice

Review score

Based on 128 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.7

  • Location

    9.5

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.0

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 20 June 2024

    9.0
    We loved it!
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    We loved our stay in all ways. The only reason I didn’t do the 10 was because the restaurant was closed the three nights we were there, so I cannot rate that. But the receptionist was giving us excellent advice about where to have dinner instead. But if we have a chance, we’d certainly be back. The breakfast buffet was the most amazing we’ve ever experienced. Wonderful place to stay.

    Stayed in May 2024

  • Reviewed: 18 June 2024

    8.0
    Nice stay but expensive
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night

    The place needs some sprucing up. Light fixtures coming loose in the halls, lack of nice landscaping for the "high end" price, we has a short in one of our bedside lights, etc. None of this affected our comfort in a meaningful way, but the place just needs a bit more effort for the price they charge. Overall, we felt we were paying a lot to stay in a historic building, but it would be nice if it was a little better kept.

    Very comfortable bed, parking, AC, good hot shower, amazing breakfast that even included champagne as a beverage choice. The pool was nice but a little small for the overall size of the place. There are historic elements (not restored) if you ask about them.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    9.0
    An enjoyable experience
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Stairs

    Enjoyed the historical building & wonderful breakfast

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    It was visible they were running the place with very little staff which affects the service the guest received. Things like, no one at the bar and you had to call them and wait for a long time, sometimes over 20min. No one at the reception and there was a sign with a phone to call if you need anything. The breakfast only had 2 people and cause the tables to not be changed quickly or missing elements in the table such as cutlery, napkins, etc. I short, the place was great except for the lack of staff and I don’t think is expected from this place. The staff were exceptionally nice and friendly and eager to help even though they were aware of the limitations. I think is management issue.

    The hotel is pretty and comfortable with all amenities. Nice decor and very well maintained

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Family Room (2 Adults + 1 children until 12 years old)
    • Stayed 2 nights
    • Submitted via mobile

    It was visible they were running the place with very little staff which affects the service the guest received. Things like, no one at the bar and you had to call them and wait for a long time, sometimes over 20min. No one at the reception and there was a sign with a phone to call if you need anything. The breakfast only had 2 people and cause the tables to not be changed quickly or missing elements in the table such as cutlery, napkins, etc. I short, the place was great except for the lack of staff and I don’t think is expected from this place. The staff were exceptionally nice and friendly and eager to help even though they were aware of the limitations. I think is management issue.

    The place was beautiful. Nice decor and well maintained. A beautiful and super cozy and comfortable place to stay in Alentejo and explore the areas around.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Fantastic unique experience
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Air conditioning wasn’t great. Breakfast buffet was good but hot dishes were overcooked and poor.

    Amazing building, unique in lots of ways.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    At last, they have a decent reception service here.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night

    Why do Booking.com advertise that the restaurant is open when it only opens on Friday's and Saturday's?

    We have stayed here two or three times before and only go back because they accept dogs. The reception staff are, usually, either rude or just not available. We have had some BAD experiences here. On this occasion, however, there was a different receptionist, Telma. She was both courteous and efficient. Telma made our stay enjoyable and we would look forward to returning. I think that there has been a management shake up in this hotel. It needed it.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Great place to stay a few days to visit charming town of Vila Viçosa
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night

    Poor choice of gluten free and of cereals. Cereals should be in individual servings Restaurant only opens at weekends

    Great choice breakfast

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Great hotel in great location
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, room was spacious, well appointed and had a nice balcony, great breakfast

    Stayed in April 2024

  • Reviewed: 14 April 2024

    7.0
    Nice hotel but shabby gardens
    • Business trip
    • Group
    • Classic Double or Twin Room
    • Stayed 1 night

    The grounds, garden and pool area are in dire need of attention. Walls need painting, weeds need to be controlled and the pool needs a good clean (admittedly, we visitied outside of official poo season so I would expect that this will be resolved by the time it's officially available).

    The historical building and location are great - we loved all the little chapels and frescoes dotted around the convent. Breakfast was good, free parking a bonus and the lounge area was nice, although the bar looked uninviting.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    8.0
    Fun
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Comfortable and unique

    Stayed in April 2024

  • Reviewed: 29 March 2024

    9.0
    Comfortable stay in a great old building!
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was as expected, nothing bad to note.

    A great old convent converted to a comfortable and very functional hotel. The hotel is worth a visit by itself.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    9.0
    Vila Viçosa was a pleasant surprise. Larger that we expected, and very pretty. Castle and Palace are must sees.
    • Leisure trip
    • People with friends
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Beds too firm. Mattresses need replacing. Creaky floors, but they are old and made of wood, so maybe to be expected. Restaurant was only open 2 days a week, closed during our visit. There were plenty of options in the town, so we didn’t go hungry.

    Outstanding old convent with old murals in the hallways. Beautiful gardens.

    Stayed in March 2024

  • Reviewed: 18 February 2024

    8.0
    Enchanting architecture and art in an historic building!
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights

    There was little to no food service in the evening. Since the Convent is a bit remote from a lively city, we feel it would have been better to offer more than ham and cheese sandwiches at night when people returned to the hotel and were hungry. There were not any markets or many restaurants near by where you could grab a bite to eat.

    Breakfast was absolutely over the top wonderful and exceptional with so many indulgent options. The room was comfortable, large and well equipped. We enjoyed walking around the convent discovering all the beautiful art and architecture.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    9.0
    Great place to explore the town
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 1 children until 12 years old)
    • Stayed 2 nights
    • Submitted via mobile

    Everything we used was neat and clean - before spring the outside needs a clean/ tidy up but I expect that is seasonal.

    Great location, helpful staff, nice lounge (s) and breakfast

    Stayed in February 2024

  • Reviewed: 29 December 2023

    9.0
    An oasis of peace and quietude in a magical place located in the heart of Alentejo.
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast food selection could have more variety.

    The staff were super friendly and the rooms were spacious and very cosy. Perfect place for a quiet and relaxing break with the family.

    Stayed in December 2023

  • Reviewed: 3 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The restaurant is not open every day. Our bed would be better with a new mattress.

    Very helpful staff. Lovely grounds, interesting building with lots of space but all rather faded glory. We enjoyed it all.

    Stayed in October 2023

  • Reviewed: 27 September 2023

    8.0
    Beautiful location and setting in a building that used to be a convent.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No tea/coffee making facilities in the room (as is the case with nearly all the paradors we have stayed in on this trip); a restaurant is there but only seems to function for groups and not sure why as it is a beautiful set of rooms and could be marvellous? Grounds need maintenance and tidying particularly around the pool which hasn’t been swept for a while.

    Fabulous location and so close to restaurants and the main town. Loves the history of the place.

    Stayed in September 2023

  • Reviewed: 28 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 1 children until 12 years old)
    • Stayed 2 nights

    The rooms would benefit from a re-vamp

    Great breakfast, fascinating building full of history, great staff

    Stayed in August 2023

  • Reviewed: 18 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    Falta de caixotes do lixo no espaço exterior

    Stayed in August 2023

  • Reviewed: 11 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    Location and facilities.

    Stayed in August 2023

  • Reviewed: 25 May 2023

    7.0
    a mixed experience but on balance we would visit again
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    the room was too hot and the gardens/ pool were sad

    stunning historic property the breakfast was amazing the location was beautiful with good restaurants selling local dishes and good wines from Anentejo

    Stayed in May 2023

  • Reviewed: 23 April 2023

    8.0
    my first pousada experience
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 1 children until 12 years old)
    • Stayed 1 night
    • Submitted via mobile

    somewhat disorganised

    beautiful setting. excellent breakfast

    Stayed in April 2023

  • Reviewed: 13 March 2023

    7.0
    good but property has the potential to do still better
    • Business trip
    • Couple
    • Family Room (2 Adults + 1 children until 12 years old)
    • Stayed 2 nights

    property needs to be better looked at, staff very nice but not very professional

    exceptional location, very nice building, very nice staff

    Stayed in March 2023

Showing 1 – 25

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