Castelo de Palmela, 2950-317 Palmela, Portugal
#1 of 7 hotels in Palmela
Guests' ChoiceBased on 209 hotel reviews
8.7Cleanliness
9.0
Comfort
8.9
Location
9.4
Facilities
8.6
Staff
9.3
Value for money
8.3
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 September 2024
Jutta
Portugalamazing location and the best is the so charming receptionist Anna, who does everything for you
Stayed in September 2024
Reviewed: 4 September 2024
Daniel
MacaoThere isn’t a good access for luggage.
The experience of being in the castle is nice. Recommend it.
Stayed in August 2024
Reviewed: 1 September 2024
Maureen
United StatesLoved the history! Amazing view and close to the town.
Stayed in August 2024
Reviewed: 21 August 2024
Shahram
QatarUnderstaff… Breakfast is simple … Had to take my luggage to the room..
The castle! The experience of staying in a castle, is unique! Dinner was good…room was clean and spacious…
Stayed in August 2024
Reviewed: 21 August 2024
Myung
PortugalThe breakfast was very good with a variety of fruits, breads, cheese, and pastry. Th view is absolutely amazing, one can see Palmela and Setúbal. The castle located just by the hotel is nice and free for visiting.
Stayed in August 2024
Reviewed: 19 August 2024
Jan
SwitzerlandA really nice historical Pausada. It was worth it, paying for the view. A parking spots right in front of the hotel. Smaller and very quiet hotel, which results also in a nice and relaxed breakfast.
Stayed in August 2024
Reviewed: 18 August 2024
Esteves
PortugalBeing such a nice monument, maybe they should invest more in the requalification of the antique floord, walls and bathrooms. They are a bit dated and could be much more beautiful!
Nice breakfast
Stayed in August 2024
Reviewed: 17 August 2024
Peter
Hungary-
Very nice location at the castle, mediavel mood, fantastic breakfast, nice staff, clean room.
Stayed in August 2024
Reviewed: 25 July 2024
Fernando
SwitzerlandThis is a very expensive hotel for Portugal taking into account that it has no swimming pool. The ironing room was dirty, unacceptable for such a hotel category. It is also quite difficult to arrive with the car.
The Pousada is in an excellent location, very nice views to Setubal and to the castle. The breakfast was outstanding, a lot of choice and good quality. The rooms are very large and have good air-conditioning. The reception was extremely helpful and friendly.
Stayed in July 2024
Reviewed: 22 July 2024
Larry
United Statesno negatives for our party of 4.
20 miles away, we looked at the building on the hill and thought "what a nice place that would be to stay"....and it turned out to be this property. Location, view, ample parking were all bonuses. Breakfast was excellent. Being able to walk through the adjacent castle was a plus.
Stayed in June 2024
Reviewed: 16 July 2024
Thomas
United StatesDifficult to take luggage into the property. Needs a luggage ramp. Also the restaurant was not very good.
Beautiful castle and surrounding.
Stayed in July 2024
Reviewed: 9 July 2024
Becky
United StatesThe staff was very friendly and professional. The breakfast was delicious. The grounds were great for exploring.
Stayed in June 2024
Reviewed: 8 July 2024
Amy
United StatesWhat a beautiful place to spend a night or two! Our friends each got their own rooms and were soo pleasantly surprised at how beautiful and clean the rooms were. The staff went above and beyond to help and assist us with reservations and recommendations. The castle itself was amazing! Well preserved with great information. The view is spectacular! I highly recommend🩷
Stayed in July 2024
Reviewed: 4 July 2024
Jessica
CanadaNothing
Stunning, breathtaking location with amazing views. Beautiful historical hotel. Absolutely incredible in every way. Staff were friendly and accommodating.
Stayed in July 2024
Reviewed: 4 July 2024
Anthony
Australianothing
Location was perfect, food at breakfast was good, and the dinner was outstanding. The staff were excellent
Stayed in June 2024
Reviewed: 9 June 2024
Kyros
GreeceEverything was fine
Amazing setting and views. Large room. Good breakfast and restaurant for dinner.
Stayed in June 2024
Reviewed: 7 June 2024
Elizabeth
United StatesThe location and setting - with wonderful views - were fantsatic. The rooms were lovely and spacious and the entire facililty was beautiful. We also thought the breakfast was spectacular. I will say there was a particular odor in one room, and a musty smell in another room. But they were very clean. Perhaps that is becuase it's a very old building. It was so much fun staying in a pousada. We loved it!
Stayed in June 2024
Reviewed: 5 June 2024
Lorri
United StatesThey changed my room to one I didn't like quite as well. It was still nice but not as charming.
Beautiful hotel and great breakfast.
Stayed in May 2024
Reviewed: 27 May 2024
Daniel
United KingdomHotel is high so if you walk down it's a long way back up. All paths and roads are cobbles and are slippery when wet. Parking is shared with the castle which is open to rhe public so parking can be tight. Ignore the old man who tries to charge for parking as he's a local who has been at this for years, parking is free.
Good location set within a castle on top of a hill overlooking the town. Good rooms which are large and same old style as all pousada's, good breakfast and bar but can't coment on the evening meal as we didn't eat there of a night.
Stayed in April 2024
Reviewed: 27 May 2024
Daniel
United KingdomHotel parking can be busy as it fills up for the castle visitors, ignore the old man trying to charge you for parking as he's trying it on. Hotel is on top of a steep hill so if your walking down to the town please bear in mind the walk back up. Cobbles can slippery when wet as all roads and paths are made of cobbles
Hotel is stunning sitting on the top of a hill overlooking the town, in the castle grounds. Breakfast good as in any pousada. Didn't eat dinner so can't coment. Staff where all good and recommended to any body wanting to stay.
Stayed in April 2024
Reviewed: 5 May 2024
Kenneth
United StatesIncredible views from this historic location. Despite the age of the castle grounds, the Pousada is up-t0-date and modern. Room was large and comfortable. And parking, thank goodness, was easy and open.
Stayed in April 2024
Reviewed: 23 April 2024
Iana
PortugalGreat location, amazing view and very beautiful garden around with nice pool. The owners was so kind and helpful. Totally recommend have a glass of Porto vine that they produce.
Stayed in March 2024
Reviewed: 27 March 2024
Shari
CanadaLove being a part of history
Stayed in March 2024
Reviewed: 26 March 2024
Consuelo
United StatesN/A
Everything
Stayed in March 2024
Castro Verde, Portugal
Freyming, France
Nadi, Fiji
Ganges, Canada
Götene, Sweden
Mount Tamborine, Australia
Zigong, China
Ubud, Indonesia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content