The only thing that could have been better is that we had been able to stay an additional night or two! I can't think of a single thing that needed improvement! Wonderful hotel.

The Portugal Boutique Hotel is one of my favorite hotels. The staff were friendly and accommodating and went out of the way to make us feel welcome. Each night we had a tray of treats waiting for us. One night they provided a small bottle of Ginjinha, the most iconic drink of Lisbon, dating back to the 13th century. On our last evening, we had a lovely, personalized note thanking us for our stay. The room was spacious and quiet - the wonderful shutters helped to keep it quiet and dark (we actually overslept the first morning it was so comfortable). The bathroom was outstanding with both a shower and a bathtub. Breakfast was superb, with many choices (and oh that fabulous orange juice), which you could enjoy either inside or outside on their terrace (which we did). I could not have asked for a better location. It was within walking distance of all that we wanted to see. If we ever find ourselves in Lisbon again, we will absolutely stay here again Thank you for a wonderful few days and nights!

Stayed in September 2024

Nothing

Clean, bright, fabulous location, super helpful staff. Loved everything

Stayed in August 2024

Nothing worth mentioning

Great location, very friendly staff comfortable room

Stayed in August 2024

Not really anything to complain about.

The breakfast was great and the service provided by all the staff was excellent. The amenities, linens and quality of the towels was first class. The support and attention to all requests was exceptional.

Stayed in September 2024

AMAZING staff who warmly greeted us and were available to assist in any way. Our room was luxurious and we were treated with sweet & savory treats each day. Wonderful breakfast and close to transportation and sights.

Stayed in September 2024

For my wife and I, the best experience was Hotel during our visit and most definitely one of the best hotels we have stayed in. All staff members were excellent but 3 stood out to us the most: Carlos, works as a manager for the breakfast service and was incredible. He would always greet us well and go the extra mile to make sure we were well looked after. He made us feel like family and each time we saw him it was a delight to interact and learn about the Portuguese culture. In addition, we were doing a trip to Sintra where we saw one of the breakfast team staff members on the train (I wish we had taken his name for this review). They could have easily ignored us but it was clear the level of respect they had for themselves and their job that they smiled and greeted us on the train when they didn't have to. João, the Hotel Manager was great too. The hotel offer a view of their wine cellar and you can try their hotel made wines too. We was under the impression that the experience would be around 30-45 mins long but my wife and I had such a great experience with João and with his teachings of Portuguese wines and culture that we was there for over 2 hours. It was a great experience and with creating this great relationship with João, João and the team would always go the extra mile to come talk and just share great learnings with us. We appreciate that for some people, a Hotel may just be a place of sleep but in honesty the experience here was more than that for us. Everyone was truly great and just being able to interact with the staff on a more personal level, you do really get to experience more than just place to sleep. Great Hotel, great team and great experience (also, in a great location too).

Stayed in August 2024

The hotel was a real find in Lisbon. The rooms were spacious, beautifully appointed and very comfortable. The breakfast spread was simple but delicious and plentiful and the staff very accommodating. The hotel's location was excellent and as out room faced the interior courtyard, was very quiet. Access to the sister hotel's rooftop bar was a bonus as it has excellent views of Lisbon and the amazing sunsets. The best thing about the hotel was the staff. The hotel manager made our group feel very special by inviting us to a private wine tasting. The reception staff were very knowledgeable about the city. One example staff of going above and beyond was when we advised them of our very early departure, they had breakfast packs ready for our party of eight and also switched on the coffee machine early to offer us coffees before we left.

Stayed in August 2024

Noisy - downside is that you can hear the underground rumble noise of the transit train all night long . Sleep was an issue for us due to city noise and the train.

Great location to see many Lisbon sites by foot or take a trolley , bus, underground train. Very good buffet breakfast. The hotel is modern and staff are wonderful. Beds are comfy.

Stayed in September 2024

No negative feedback that I can think of.

Very centrally located - Martim Moniz for Tram 28E, Praca da Figueira - for tram 15E to Belem, Rossio - for day trip coaches - all within 5 minutes walk. Staff were excellent - very patient and articulate. Special mention for Alexandra, Joao, Anonessa, Mariana and the Brazilian guy in the ground floor Bar - they always seemed to go the extra mile to make you comfortable. There is a welcome drink on arrival, a Ginjinha drink on the first evening and another Port drink on the last evening before departure - all complimentary! Breakfast was good. Taxi from the airport took €20 - and the driver insisted on cash - so you may want to keep some cash with you or else there’s also a cash machine nearby. Went to the rooftop bar on the last evening- it had good vibes and a very good view of the Castle specially during dusk and when the lights came on.

Stayed in August 2024

Nice room , friendly staff. Good breakfast

Stayed in September 2024

Location, beautiful hotel and rooms, exceptional staff, great breakfast, fantastic stay! Will recommend to family and friends!

Stayed in August 2024

Nothing. It was fantastic

Everything. The hotel was beautiful, rooms were spacious, the bedding was luxurious. Lots of nice little touches in the room. I really cannot find any fault with it.

Stayed in August 2024

That I only stayed 4 nights, I would gladly stay longer at this amazing hotel

Lovely location right in the main square. The breakfast was included and it was lovely very attentive staff and Jual who is wonderful so personable and extremely helpful We had an amazing tour of the wine cellar if you are offered to visit by Jual don't miss it, Jual is entertaining and very knowledgeable also we tried some of the hotel wine. As for the room the T.V. in the mirror wow...wow! if you can see the pictures of the hotel that is what you are going to get if not better. This hotel exceeded all of my expectations.

Stayed in August 2024

Nothing! It was perfect!

The hotel was very comfortable, staff were helpful and the location was perfect.

Stayed in August 2024

Everything was perfect

Everything, the rooms, the staff was very kind, breakfast

Stayed in August 2024

Everything 😊

Stayed in August 2024

The only bad thing I can say about this place was the lack of iron and ironing board. We asked for it in the next day was taken back. We asked for it back and they took it again for another customer..

Hospitality was exceptional!! Breakfast is worth every penny!! This hotel is very, very clean.

Stayed in August 2024

Unfortunately, we only arrived at 6pm and had to leave at 6 am, not enough time to enjoy this wonderful hotel and Lisbon

Fantastic staff,we had to leave at 6 am to catch a plane and the even made us breakfast before then

Stayed in August 2024

The place is amazing , beautiful and very comfortable, the staff is so dedicated as if you were the only guest..( the hotel was fully booked) best location, I would recommend it for any stay in Lisbon.

Stayed in August 2024

Everything is perfect

Stayed in August 2024

Thin walls. Limited choices for beakfast and room service.

Great location. Very friendly staff. Spacious room.

Stayed in August 2024

Good location in old town. Nice large room, and bathroom. Nice touch with the turn down service and little gifts. Nice breakfast selection.

Stayed in August 2024

For us, a walk-in shower is better than a bath

We booked 6 nights and the experience was perfect. It starts with a smiling and pleasant welcome. The location is ideal, literally walking distance to most sites and the metro. The breakfast is very good from the champagne to the fruits. The room is spacious with a wardrobe and drawers The hotel is intimate and you feel a personal relationship with all the staff members. The hotel manager introduced himself and sent us invitations for wine tasting and more... All our requests were answered positively and immediately. We received the local liqueur, a bottle of wine, chocolates, and a bottle of water in the room every day. This is a real boutique hotel, we do not doubt that we will return

Stayed in August 2024

Breakfast variety can be a little better

Excellent location and incredible staff. Loved everything about the stay.

Stayed in July 2024