Reception tried to add on a credit when I checked in & when I queried & they eventually took that off they ended up charging me 40 euros more than the price I booked the stay through booking.com. Send an email but have not had a response. Disappointing ☹️

Ocean suites are beautifully presented, well equipped with lots of space for a family.

Stayed in August 2024

We had a lovely stay and thoroughly enjoyed it - we will be coming back but three areas need improvement. Restaurants are overpriced which you expect at a resort but the additional suggested tip (on everything) of 10% is really cheeky. This should be removed. The beach is not a 5* hotel experience - 3* at best. Tightly packed sun loungers, no beach bed service and no food until midday is quite poor. The kids area needs some investment. Two slides and one set of swings isn’t enough for the size of resort. The trampolines were all locked away. The mini golf needs a lot of work.

Great selection of pools and restaurants with some nice kids activities plus beach access was nice. The shaded grassy areas around the pools offer nice respite from the hot sun with great views over the sea. This was a really lovely area for our young kids to explore and run around and great for young babies. Mirador cliff side bar was stunning. The pool at the Residence / Casa Pine Cliffs was by far the best pool (especially for kids) and much warmer / modern than the hotel pool. Highly recommend. O’Grill restaurant offered wonderful food and views and represented the best value for money. Piri Piri stakehouse was fabulous with exceptional food and incredible staff (especially with young kids). The kids area was good but needed some love. Overall we had a great stay

Stayed in September 2024

Food and beverages very expensive at all the on-site restaurants . Please be aware of the €75 daily utilities/breakage charge levied on your account per day plus the daily tourist levy.

A very upmarket , lovely golf and sporting estate in Albufeira . Excellent and well maintained facilities . Friendly and helpful staff. Loved the restaurant right on the beach!

Stayed in July 2024

Facilities

The staff in particular Paulo

Stayed in May 2024

More restaurants could have been open

Been going for 18 years. So relaxing, never feels packed even when it is. Home from Home

Stayed in May 2024

Everything is amazing..

Beautiful place, nice and very clean. Beautiful and attentive staff. For sure we are back summer time.

Stayed in January 2024

too few dinner options

Friendly service, excellent facility, beautiful location

Stayed in November 2023

The resort is the best of several highly-rated resorts we visited in the area. Located on a beautiful cliff, with private beach access (via a lift). Very spacious, with multiple pools, garden and beach restaurants offering a variety of food, a nice water spa (available to ocean suites visitors), sport facilities (golf, tennis, etc.) and several kids playgrounds. The rooms were spacious, well-designed and comfortable. The staff was very welcoming and friendly. We enjoyed the place very much and would definitely come back.

Stayed in September 2023

The resort restaurants are a little over-priced and there isn't much choice. In years gone by the O'Grill restaurant was our favourite and the buffet style or a la carte menus were amazing. Sadly, the menu is now limited. Ideal for families with kids (there were a few families with pre-school age kids) and great for lunch but not much choice for our evening meal. If you like fish the local restaurants are absolutely superb.

Third stay at the Ocean Suites and Seventh stay at the Pine Cliffs Resort - safe to say we like it, a lot! We've stayed in all areas of the resort/different types of accommodation which are all wonderful however the Ocean Suites is now our choice. It's just lush - especially for adults. The rooms are cleaned every day with fresh towels and toiletries provided. The beach is lovely and the grounds are beautifully maintained and wonderful for a stroll however, for relaxing, we choose the pool area which is just perfect and peaceful. Of course, being able to travel outwith school holidays is a bonus. Breakfast is fabulous and not to be missed. The staff are wonderful, so helpful, nothing is too much trouble.

Stayed in September 2023

Restaurants on the property were grossly overpriced

The property is spectacular. Rooms were large and beautifully appointed. The beach was amazing.

Stayed in July 2023

staff were really lovely and welcoming. nothing too much trouble. stayed in the Ocean Suites which were really lovely overlooking the pool. breakfast was really good, great choice. steak house amazing Chateaubriand. fish restaurant also delicious! Will definitely visit again.

Stayed in May 2023

no soccer club this particular week

staff, restaurants, pools, bedrooms

Stayed in May 2023

spacious suites and good facilities for all ages

Stayed in April 2023

We went off season early December and we’re surprised most restaurants were closed

Very friendly staff

Stayed in December 2022

carpets in common areas very soiled, need a good clean

rooms comfortable, great proximity to beach

Stayed in November 2022

Not enough sunbeds at the beach, we did not manage to find enough sunbeds for our family during our stay so had to lay on the sand, which was not comfortable and was not expected on a 5 star resort. Also noted that a lot of sunbeds were reserved in advance by some guests but not been used. The golf course was overcrowded. We have played twice during our stay and were not able to start on the prebooked tee time.

The location and room were excellent, big selection of restaurants and great food. Staff was extremely helpful!

Stayed in August 2022

beautiful beach and scenery lovely hotel very good service

Stayed in July 2022

the early check out

everything was spectacular

Stayed in July 2022

expensive and can be busy during school holidays

very clean, modern and excellent location

Stayed in May 2022

building work on the resort in early May

a lot

Stayed in May 2022

the pools were quite small areas.

fabulous rooms, although the ocean suite we were in wasn’t particular ocean view. we were tucked away. The beach restaurant ‘Mare’ was superb!

Stayed in May 2022

the food offered at the restaurants were just OK and there was not that many choices. the prices for the food were higher than I expected

the suites were great for families

Stayed in April 2022

Room, facilities and staff

Large and spacious resort. Full of activities for kids and relaxation for parents.

Stayed in May 2022

it was a little expensive

the cleanliness

Stayed in April 2022