Rua do Comercio 93-63, Santa Maria Maior, 1100-149 Lisbon, Portugal
#27 of 400 hotels in Lisbon
Guests' ChoiceBased on 279 hotel reviews
9.2Cleanliness
9.6
Comfort
9.5
Location
9.9
Facilities
9.3
Staff
9.7
Value for money
8.7
Free WiFi
9.4
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End of dialog contentReviewed: 13 September 2024
Patricia
United StatesExcellent location. The staff were very helpful and beautifully updated modern rooms.
Stayed in September 2024
Reviewed: 10 September 2024
Sarah
IrelandOnly complaint was the lack of an iron in the room, we had to request one from the concierge who were very prompt with bringing one up. Although we noticed the next day it was gone from the room after it was cleaned so would be annoying to request it every evening.
Amazing staff, they were extremely friendly and helpful with arranging tours around the city. Lovely hotel facilities, very clean and comfy with great air conditioning. Location also couldn’t be better, stones throw away from good bars, cafes and sights.
Stayed in September 2024
Reviewed: 10 September 2024
Diana
United Statesthe location, the transportation, being close to good restaurants.
Stayed in September 2024
Reviewed: 9 September 2024
Poppy
United KingdomRoof top bar Somewhere tomtit outside and just relax
No breakfast taken - ws not included
Stayed in September 2024
Reviewed: 31 August 2024
Joe
United KingdomLucas was amazing. Very friendly and helpful. Obrigado!
Stayed in August 2024
Reviewed: 27 August 2024
Denise
IrelandAmazing location
Stayed in August 2024
Reviewed: 22 August 2024
Alia
United Arab EmiratesThe hotel interior, gorgeous location and the entire experience.
Stayed in August 2024
Reviewed: 21 August 2024
Pavithra
United KingdomThe location was the best part! Baixa is a great neighbourhood and it's right next to the water and you can walk to most of the places. It is excellent! Even though there were a fair bit of tourists as it is peak travel season, the rooms were very quiet and calming. The staff were exceptional and very welcoming. Answered all the questions and really very helpful at all points. Highly recommend.
Stayed in August 2024
Reviewed: 15 August 2024
Moacyr
AustraliaRestaurant is restricted in gluten free meals.
Location and excellent breakfast.
Stayed in August 2024
Reviewed: 10 August 2024
Marion
United KingdomBreakfast menu very limited
Friendly helpful staff. Fantastic location
Stayed in August 2024
Reviewed: 7 August 2024
Paul
United KingdomNo facilities, no room service, no air-conditioning at the lounge and restaurant
Convenient
Stayed in August 2024
Reviewed: 7 August 2024
Sandra
DenmarkIf I had to point out a thing, it would be that due to the downtown location and being in a touristy area, you can find more authentic areas of the city - however, I loved being close to everything and for this the hotel is perfectly located.
Location was absolute perfect - very central and close to major attractions. Very quiet too.
Stayed in August 2024
Reviewed: 3 August 2024
Juliet
United StatesLobby needed AC
Awesome!!
Stayed in July 2024
Reviewed: 2 August 2024
Gary
South AfricaThe Hotel is very central to most amenities. Great staff and very clean. Loved staying at the Hotel.
Stayed in August 2024
Reviewed: 1 August 2024
Kathrin
GermanyWe spent five beautiful, relaxing days in Lisbon, and our stay at the hotel certainly contributed to that. The rooms were super clean, the service was attentive, and the hotel's location was great. The rooms were exactly as promised by the photos. It was especially nice that we could check in before 3:00 PM, allowing us to relax a bit after an early flight before exploring the city.
Stayed in August 2024
Reviewed: 1 August 2024
Tanya
United StatesN/A
I’m very pleased with my stay at Pestana Rua Augusta in Lisboa! The hotel room is very comfortable and immaculately clean. I greatly appreciated the daily house keeping of the room and bathroom. I originally chose this hotel due to its excellent location to public transportation and city highlights. But what truly stood out to me during my stay is how friendly and welcoming the staff are. They went above and beyond during my stay to ensure my comfort, ease of travel, and even surprised me with a present in my room for my birthday despite me not mentioning it at all! I can’t recommend this hotel enough for the most convenience and comfort during your travels to Lisboa.
Stayed in August 2024
Reviewed: 1 August 2024
Cathy
United StatesMaybe full free breakfast buffet but not nevessary. No Complaints
Staff excellent. Very kind very considerate very professional. Will definitely recommend hotel to others
Stayed in August 2024
Reviewed: 31 July 2024
David
IndiaNothing to report
Fantastic location and friendly helpful staff. Great coffee and tarts!
Stayed in July 2024
Reviewed: 23 July 2024
Ying
SwitzerlandThe bathroom doesn’t feel so clean.
Great location!
Stayed in July 2024
Reviewed: 19 July 2024
Yunzhen
Netherlandsa bit expensive
Location is great, the room is nice!
Stayed in July 2024
Reviewed: 18 July 2024
Dennis
United StatesNo breakfast included.
Perfect location! Best in Lisbon!
Stayed in July 2024
Reviewed: 17 July 2024
Brooke
United StatesNothing
Location, staff, lovely room, and it was quiet.
Stayed in July 2024
Reviewed: 16 July 2024
John
United KingdomNothing
Great location, close to all attractions but importantly for us quiet in the evenings. Modern hotel, very clean with cool bar and restaurant
Stayed in July 2024
Reviewed: 10 July 2024
Laura
United KingdomIron in the room would have been useful.
Great hotel with the perfect location for exploring Lisbon. Rooms were really comfortable and quiet considering the hotels location.
Stayed in July 2024
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