The toilet smell terrible

The view was amazing

Stayed in June 2024

It would have been nice to have the elevator working, but it was nice to walk up and down the stair case.

We had a room on floor 5 it had a lovely view of the sky line. We got a great work out using the stairs and the people that worked there were very polite.

Stayed in June 2024

Room wasnt ready at check in time

Location

Stayed in June 2024

An alarm started at 6am ringing non-stop for more than 30min waking us up. The shower had a weird smell and only had super-cold or super-hot water. No elevator… we were on fifth floor

Location is perfect, beautiful view from terrace. Staff was nice.

Stayed in June 2024

The lift wasn't working. We had the option of changing our room but the woman on the desk said the rooms upstairs were recently refurbished. We lugged our bags to the top floor and the room was comfortable and relatively spacious.

Location is the top of a hill. We were very tired arriving but the room was clean and very comfortable. The man on the desk in the morning was obliging and nice.

Stayed in June 2024

The walk up 3 flights of stairs. The rest of the hotel was being updated, as a result there were areas that were a little run down.

The room had been refurbished to a high standard. The view from our room afforded us a panorama of Lisbon and the castle on the hill opposite.

Stayed in June 2024

There was no chair in the room, but it also couldn't be fit.

The view from our room was really amazing! 🤩 Location is great and there is an elevator in the building.

Stayed in April 2024

No lift, steep stairs, no space to store the clothes, toilet leaking, difficult to carry up the suitcases

The location, central

Stayed in June 2024

The water in the shower took some time to heat up, but once it did was okay. I would add some facilities in the room, like a kettle. There are not many plugs and we had to coordinate to charge our phones. The hair dryer in the bathroom doesn't work. Another issue was that the elevator was out of service and we had to carry our luggage through the stairs.

The location of the place was great! And the personnel was extremely friendly :) Our room (204) was bright and ventilated, the beds were comfortable. Towels and toiletries were provided. The breakfast was simple but satisfactory! and the personnel provided hot water every time we needed.

Stayed in June 2024

The hotel wants to look antique, but all what a traveler needs is a clean and functional space! And it wasn't. You don't need a tablecloth on a shelf (yes, it covered the hole) or flashy curtains. If you can't clean the carpet, why have it at all? Please throw that carpet away! The water from the old faucet in the bathroom dripped rather than flowed. A towel hook in the bathroom, nothing like that! It doesn't take a lot of money to renovate it. Just like breakfast. We didn't eat such a boring breakfast anywhere, not even in a lower priced hotel. It doesn't take much to make travelers feel better. It's a fact that in general Lisbon offers a lot of low-rated accommodation and it's hard to choose good value for money (compared to Italy, for example).

When you want to live in the centre, this is a good choice! The staff was very helpful.

Stayed in June 2024

It will be great when all renovations and restorations are complete.

Great location; excellent value.

Stayed in June 2024

There was a bit of a bad smell from the bathroom plumbing but I got that here and there around Lisbon There was no hairdryer and it’s a long way down to reception. A kettle provided in the room would have been great!

The view from the fourth floor room was terrific. The room was spacious with very high ceilings. The windows were really large which was a bonus. Outstanding views day and night! Clean modern bathroom. Fridge provided. Nice simple breakfast.

Stayed in June 2024

The elevator wasn’t working and it was quite noisy in the morning.

The location was amazing! Good value for money

Stayed in June 2024

The elevator doesn’t working

Stayed in June 2024

Friendly helpful staff.

Stayed in May 2024

No hotel transport to/from airport despite hotel info stated a shuttle was available. No early breakfast, so had to skip to get to airport in time. Distance from hotel to airport longer than that stated in hotel information. Elevator broken so clerk and I had to haul luggage up 4 flights of stairs and I had to take it all down when I left.

Staff were very helpful,

Stayed in May 2024

Air conditioner was off, we just opened windows but it was to load outside (bars on the street are open till 2-3 am). There are no shelves in the shower, no where to put soap or shampoo. Elevator was not working last day, was not a big deal for u but might be for some. Hotel is located on the 7th hill of the Lisbon, so a lot of walking up the hill. No iron, no hair dryer, no big deal just bring yours if you need it.

Excellent location, walkable distance to most major attractions. Room is big for 4 people, 4 beds. Bathroom size is very good. Room was cleaned daily. Excellent view from our room on 4th floor. A lot of bars and cafes few mins away

Stayed in May 2024

Very friendly staff

Stayed in March 2024

The breakfast

It’s was clean

Stayed in May 2024

Very Poor breakfast, not very tasty coffee, very simple food

Best viewpoint from balcony

Stayed in May 2024

The lady in reception should be more friendly and smile, the other staff where really nice

The room was big and clean, I loved the bathroom, very quite and I liked the location

Stayed in April 2024

The first few days we stayed in the lower part of the building , I understand the building is under renovation, the room had 2 single beds which we’re comfortable, the furniture was tired and and not modernized, we almost changed our reservation for the second few days on our way back to Lisbon, we decided to stay again as it was our fourth visit to the hotel, upon arrival I asked if we could upgrade to a larger room and to our surprise we were pleasantly surprised as the top floor was fully renovated and was beautiful. We will return and will request that room we stayed it, over and over again. Good luck with all your renovations, looking forward to visiting beautiful Lisbon again🌸in the future.

We didn’t have breakfast

Stayed in March 2024

The tiny elevator. The noise in the area, hard to fall asleep. And no access for adaptor, international use.

The view and the nice bathroom.

Stayed in April 2024

Breakfast is very small portions and limited ,. In the room was a terrible thing, on the wall there was a water pipe and all night we could hear how water goes down from other rooms and we couldn't sleep.

Everything was very good, location and friendly staff.

Stayed in March 2024