The breakfast didn’t have a lot of options

The room was very nice with a lovely view and a very comfortable bed. The location is fantastic and the staff is very friendly

Stayed in June 2024

No room service was available which was disappointing.

the breakfast was fresh and of a wide variety, pool was good however not enough loungers were available.

Stayed in June 2024

Nothing of note.

Lovely staff. Plenty of parking. Good restaurant. Comfortable room. Excellent breakfast. Would stay here again.

Stayed in June 2024

Room was very large but space was not utilized well. AC had two zones but the unit in bedroom was not working. Windows were small and up high giving a strange feeling to the room.

Location was great, walking distance to most places. Breakfast was very good and diverse. Pool a nice option when weather gets hot, with tables nearby for ordering drinks.

Stayed in June 2024

Nothing not to like.

Great welcome with everything explained. The room was as expected, clean and tidy. The garden is a beautiful component. The restaurant is well designed, roomy and with character. The evening meal was excellent with a good choice menu and fine wine list. Breakfast was buffet but all you needed was available. No problem recommending this hotel. It also had plenty of parking

Stayed in June 2024

Location.

Stayed in June 2024

No coffee in the room

Location pool area

Stayed in May 2024

Staff at checkin was very rude and not helpful. We arrived at 2:45 pm and were told we could only check in after 3. On our way walking out of the lobby, another group of guest walked in and she checked in for them. That was a clear selected services to different guests.

Location and facility.

Stayed in April 2024

Excellent all round service. We will return.

Stayed in April 2024

Bed was super uncomfortable,.... felt cheap and too firm. Room did not have an electric kettle, or any way to prepare hot beverages, which was very surprising given that it had a small fridge.

Breakfast very nice. Whoever cooked the scrambled eggs did a great job! Staff was Polite, though upon check-out did not ask about how our stay was.

Stayed in April 2024

Nothing

Very nice buffet breakfast

Stayed in April 2024

It was very frustrating not have the spa open, 10 min before making my reservation I called the property and the lady informed that to use the sauna area had a cost of €20, I informed I was going to carry on and book via booking, two hours later during check in I was informed that the wellness area it was closed because of low occupancy, it was just us and another couple. We just booked this hotel because of the Sauna, we live 15 min drive from the hotel, for a €100 night stay I would expect better. Another very important point, I had to call seven times in a 30 min time frame to be able to talk to someone.. it doesn’t makes sense based in a very low occupancy. Also, this morning while doing the check out, a disgusting strong smell of cigarette coming from the downstairs bathroom, just awful.

The property is very nice, the decor matches the building and the vibe of the city

Stayed in April 2024

All was good

The hotel was lovely in every respect and staff very professional and helpful.

Stayed in March 2024

Spa not open weekend

No

Stayed in February 2024

Simple request made long time before the stay was simply ignored and no explanation...

The place is beautiful. The restaurant is very good.

Stayed in December 2023

Bar and restaurant service is slow 🐌

Great location with helpful staff, we always stay here when in Estremoz

Stayed in December 2023

Besides the nice aspect from the outside, the hotel deserves some global intervention on the inside if they wish to compete with similar “charm” places in Evora. Breakfast deserves an “ok” rate and again the comparison is inevitable. However, the quality of the products that was presented was very good.

Very nice location close to the city center. Staff was very friendly and attentive. The fact that the hotel has available a spot for electric vehicles is a positive aspect that worths to be mentioned.

Stayed in January 2024

- the website suggested for booking the room was 20% more expensive than booking.com - the air conditioner in the room did not work - the fireplace in the living room was not working - there was no fresh regional bread

- location, cleanliness, comfort, decor, etc. and it's great value for money - the hotel building is also beautiful, with a small garden and (in the summer) a swimming pool - the view from some rooms is also very nice

Stayed in December 2023

Nothing

The staff are friendly and helpful and the room was delightful. Dinner was very good in their lovely dining room.

Stayed in December 2023

EV charging points were Tesla only, this was not apparent until our arrival. Understaffed on first evening, just one guy acting as receptionist, bar man, waiter.

Very clean

Stayed in November 2023

Didn’t have spa available and we only booked this hotel expecting to go to the spa

Tesla charger

Stayed in November 2023

Lack of staff

Very cosy and familiar

Stayed in November 2023

Carpets in the rooms & corridors need updating or cleaning. No facilities provided in room for making tea or coffee.

Excellent variety and quantity for breakfast. Staff very pleasant and helpful. Beautiful surroundings and areas to sit inside & outside.

Stayed in November 2023

Not applicable

Good

Stayed in November 2023