Rua Filipe Folque, 49, Avenidas Novas, 1050-111 Lisbon, Portugal
#176 of 395 hotels in Lisbon
Guests' ChoiceBased on 1218 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
8.7
Facilities
8.7
Staff
8.7
Value for money
8.5
Free WiFi
8.8
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End of dialog contentReviewed: 29 June 2024
Sophie
AustriaYou could hear everyone talking and walking down the hallway (late at night plus early in the morning), slippers would have been great
Free upgrade, spacious room, welcoming atmosphere
Stayed in June 2024
Reviewed: 26 June 2024
Закордонець
UkraineThe room was a bit too small for 2 people, I don't like walking in the narrow space between the bed and the wall
The stuff and the hotel service was great. I was surprised with the pleasant design of the room and big and bright bathroom. The internet was great
Stayed in May 2024
Reviewed: 18 June 2024
Susan
United KingdomThe breakfast cost was very expensive. We decided to eat out.
Comfortable and very clean room. Reception staff were very helpful and spoke good English. Able to leave our luggage aecurely at reception on the morning of arrival as check-in time was not until 3pm.
Stayed in June 2024
Reviewed: 17 June 2024
Marcjanna
PolandShort stay before the flight, close to nice restaurants, convenient for airport travel
Stayed in May 2024
Reviewed: 16 June 2024
Hasan
CanadaStaff was a little rude. No greetings were made upon arrival. Once checked in I had a wet bed (mattress) the first day I got there and when I told to staff they made it seem as if it was my fault even tho I had only checked in 15 mins prior to finding out and had no water at the time. And this was not great since I had just flown into Lisbon after a 7 hour flight and had to wait another 30 minutes after checking in outside my room till the bed was made again. No compensation was given either
Nice Amenities and chique rooms. Close to metro so was not hard to get around Lisbon and back.
Stayed in June 2024
Reviewed: 6 June 2024
Norbert
PolandNothing
Excellent! Clean, nice big room and very good location. The restaurant was absolutely great! I took a dinner and from very beginning to the end was treated exceptionally meeting the chef who guided me through menu and impressed with every meal I ordered. Definitely recommend!
Stayed in June 2024
Reviewed: 5 June 2024
Stefan
SwitzerlandNot the most cheerful staff (reception desk). Hard to get a smile or a sincere "welcome".
But the stay was overall quite nice. 10-15 walk from metro stations. Clean and comfy. Did not try the breakfast.
Stayed in May 2024
Reviewed: 3 June 2024
Jiajie
SingaporeIt is not a place if you are looking to experience the hustle and bustle of the old town, but great for us who need some quiet time
Friendly staff and a place that is value for money. The reception offer luggage storage to allow us to travel around Portugal and collect our luggage after that. Super grateful for that.
Stayed in May 2024
Reviewed: 1 June 2024
Marlize
NetherlandsThe breakfast was a bit disappointing…
The suite was gorgeous
Stayed in May 2024
Reviewed: 31 May 2024
Oren
PortugalRoom was very small. The window had strong sun light in the morning and the curtains either dim it completely - no mid light filtering
Clean. Kind service. Good location. Good value for money
Stayed in May 2024
Reviewed: 29 May 2024
Smith
United StatesEverything was perfect. We booked late but we got our room upgraded. It was very clean, and staff was welcoming. I would definitely stay here again.
Stayed in May 2024
Reviewed: 28 May 2024
David
IrelandFriendly staff. Easy access to transport. Clean
Stayed in May 2024
Reviewed: 28 May 2024
Esther
AustriaLoved the central, yet quiet location, lovely design and the staff were beyond accomodating!
Stayed in May 2024
Reviewed: 25 May 2024
Jiajie
SingaporeThe space is a little tight for 2 large luggages. There is no kettle in the room but they provide a coffee machine that you can dispense water.
Convenient location, about 5-7 minute walk to either Prague or Saldanha Metro Station. There are a lot of cafes and restaurants nearby even till 11pm. The reception staff are very friendly and helpful, they offer luggage storage service which is great for us.
Stayed in May 2024
Reviewed: 24 May 2024
Dina
Portugallocation is excellent and the room upgrade was a very pleasant surprise. The breakfast was very nice except the bacon but all else was excellent.
Stayed in May 2024
Reviewed: 17 May 2024
Robin
SwitzerlandRoom with balcony
Stayed in March 2024
Reviewed: 17 May 2024
Martien
CanadaNothing
Very nice hotel and friendly staff
Stayed in May 2024
Reviewed: 15 May 2024
Su-yin
United KingdomA very attractive and well located hotel. We found it easy to walk into the more touristy areas and it was also well placed for the Gulbenkian Museum. The waiting staff at the bar and at breakfast were particularly ‘sympathique’.
Stayed in May 2024
Reviewed: 13 May 2024
Nischal
South AfricaNothing
We got upgraded without even asking for anything. The suite was so spacious and comfortable. We had just arrived that day and couldn’t have asked for a better start to our holiday. The staff were so helpful. The location is also perfect.
Stayed in April 2024
Reviewed: 11 May 2024
Laura
United KingdomNothing - everything was brilliant!
The hotel was very clean, and the staff were super helpful. Eduardo, Filipa and Edgar were very accommodating and attentive during our stay. Thank you for the bottle and decorations for our 35th wedding anniversary. They went above and beyond to make our stay enjoyable. Special thanks to Eduardo for our wonderful takeaway lunch before returning home.
Stayed in May 2024
Reviewed: 9 May 2024
Dean
IsraelThe staff at the front were ok, we had a problem with a window so we called the reception and they act like they are doing me a favor for taking care of, instead of just pop up and fix it. But the staff at the breakfast were great. The rooms were small with small a window that barely open. No fresh air and circulation is felt in the room.
Stayed in May 2024
Reviewed: 8 May 2024
Diane
United StatesFalse advertising on the website. There is no shuttle from the airport to the hotel despite listing on Booking.com that there was. Staff very apologetic, but CORPORATE NEEDS TO FIX because that was my primary reason for choosing the hotel. The taxi driver at Lisbon airport charged us 125 EUROS for a 14 minute drive from the airport so BEWARE! The hotel does offer a shuttle from the hotel TO the airport for 25 EUROS. No control of Air Conditioning in room. Had to leave window open and trash collectors/city workers very noisy at midnight.
The gentleman at the hotel when we arrived was very professional and understanding of our frustration with getting ripped off by taxi (charged 125 Euros for a 14 minute drive to the hotel). He recommended Uber in future. Spoke with manager the next morning who was accommodating and polite. Guess it’s more of a corporate issues for incorrect information that the hotel provides airport to hotel shuttle. The breakfast is great. The room is good. 30 minute walk to downtown center.
Stayed in May 2024
Reviewed: 8 May 2024
Oyinlola
United KingdomI didn't really like the breakfast though, I think they could have more variety. The hotel is also a bit far from city centre and you will need uber to move around a lot.
The hotel was in very good condition and the staff were very professional and pleasant. I was upgraded to seventh floor and my room had excellent views with a massive balcony which I thoroughly enjoyed. The hotel is in a residential neighbourhood with great restaurants and cafes around and a mall round the corner. it is 15mins from the airport and you can easily get around using uber to city center.
Stayed in May 2024
Reviewed: 8 May 2024
Hannah
United Kingdomn/a
It was great!
Stayed in May 2024
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