The inside pool is not that big and there are a lot of little kids, which is normal, but not that relaxing… the size should be bigger for the amount of guests that use the pool

Really good breakfast with a lot of variety. Very friendly staff. The room size was amazing, everything was big, from the bathroom to the bed, and the balcony was perfect to sit and enjoy nature! The facilities have a free inside and outside pool, a jacuzzi and a Turkish bath. There is a spa, with some treatments like massages that you will have to pay extra but the prices seemed pretty reasonable to me.

Stayed in June 2024

Sometimes the connection data isn’t the best, to someone that work with social media it can be a problem.

It’s perfect to relax and spend a good time in family.

Stayed in June 2024

The spa was below standard. You have to pay to park the car.

Big TV in the bedroom. Excellent breakfast. Access to passadiços.

Stayed in May 2024

Very slow service for reserved dinner at 9 pm, we arrived promptly but after we were taken to our table we waited 15 minutes for service and a drink at our table before ordering food that arrived 1 hour later😏 The internal swimming pool and Jacuzzi were too cold, not heated enough.

Modern, spacious and relaxing. Spectacular surroundings. Great location to enjoy all. Great choice for breakfast, self service is always quicker 😉

Stayed in May 2024

Although the restaurant is great, I do not recommend the risotto. Plus, i found it very unpleasant to be charged to park my car in an outside parking, when there are no other means of transportation and no other parking spots near! For an elegant hotel, this attitude lacks elegance.

The hotel has magnificent views. The room was very large and spacious, so was the bathroom. Very comfortable bed, clean sheets and towels. Excelent breakfast and restaurant, and spa facilities (interior pool, turkish bath and jacuzzi - which had clean water even at the end of the day).

Stayed in April 2024

They charge for parking which makes absolutely no sense given the amount of space available on premises and around the hotel.

The hotel is nestled in a forest with several walking trails nearby. The Pool and Sauna were excellent, the water was just at the right temperature. An excellent breakfast can be savored by admiring the wonderful view of the forest and mountains.

Stayed in October 2023

A casa de banho

Stayed in October 2023

A sewage smell in the swimming pool area.

The spacious bright room. Very good restaurant. Delicious dishes and nice staff. Hugo the gerant we like mention as he very well understands the guest and is able to provide the best advice in a friendly manner.

Stayed in October 2023

This is a large hotel, so if you are looking for small and intimate, this might not be for you.

Nice hotel with lots of facilities, good value for money.

Stayed in September 2023

Customer Service - Excellent Outdoor swimming pool - Fantastic landscape Breakfast - Great

Stayed in September 2023

Breakfast was not always fast at replacing food and you have to pay for parking.

Breakfast was good and facilities were also clean. The access to footpath trails was great for nature lovers.

Stayed in August 2023

Da percentagem sentida de cloro na piscina interior

Da calma que se sentia Da tranquilidade do local

Stayed in August 2023

Cleanliness, particularly the bathroom and under the bed. Not enough toilet paper. Service at the restaurant was slow, food could be better. Indoor swimming pool and its facilities could be renewed

Its location

Stayed in July 2023

The location and the pool

Stayed in June 2023

Needed more signs - to find the steam room, the outdoor pool - even the dining room!!

The spa was lovely and so was the outdoor pool. Rooms very comfy with amazing view. Exceptional breakfadt!

Stayed in May 2023

Slippers and cap for swimming pool too expensive; parking should be free for guests,

Stayed in May 2023

The SPA was great, but we needed to buy the "shower cap" since we didn't bring one (it was expensive for the quality, but it was worth paying since it allowed us to use the spa pool and sauna). Workers were nice. Breakfast was good.

Stayed in March 2023

I did not like that customers charged for the parking.

Quiet and pleasant place to relax

Stayed in March 2023

the facilities are new, with large and very comfortable bedrooms. Likewise the SPA and the breakfast were great.

Stayed in February 2023

Check in tardia

Jantar e Piscina

Stayed in October 2022

The dinner service was disastrous. In addition to the waiting time (the experience took us almost 2 hours for a full meal!), the quality of the products was clearly low for the expectations of a 4-star hotel (we wait 45 minutes to have bread on the table!). the service was very poor (the ice cream was served almost in a liquid state) revealing a total lack of customer care. Total lack of management of people, services and products.

Location, room, swimming pool.

Stayed in August 2022

Pool: one of the 2 main jets of water was broken all the time! Rooms: no shower gel or champoo! Restaurant: always, in the past, exceptionally good, this time, I paid a dinner to all my friends, ordered different dishes, all that I had already eaten there, and not even ONE, was good! They need to change the chef because, what a joke this time! But as I said, even in February, everything was perfect! Not this time!

Facilities are fine but....they are dropping quality! I go there at least 2 times each year! Last time was in February! In February everything was much better, sorry to tell.

Stayed in May 2022

very comfortable, well located with very friendly staff and with spa facilities

Stayed in May 2022

We were not aware that it was mandatory to use swim cap at the indoor pool (at least we didn't see in the description) - the hotel sell swim caps in the reception for about 5 euros each

Great breakfast, very comfortable (and big) bedroom, nice indoor pool (the outside pool was closed at the time). Free parking at the hotel

Stayed in March 2022