Rua da Oliveira ao Carmo 1-3, Santa Maria Maior, 1200-307 Lisbon, Portugal
#74 of 401 hotels in Lisbon
Guests' ChoiceBased on 1578 hotel reviews
8.9Cleanliness
9.2
Comfort
9.3
Location
9.7
Facilities
8.8
Staff
9.5
Value for money
8.5
Free WiFi
9.1
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End of dialog contentReviewed: 22 September 2024
Debra
United StatesGreat location right by the Carmo Largo. The deluxe room was big by European standards. The hotel staff was helpful if you needed to call a cab. The hotel is located across from an open air church that does an immersive experience show at night.
Stayed in September 2024
Reviewed: 22 September 2024
Robert
PolandThe selection of food for breakfast should be extended, e.g., fired eggs, fish, local products. It was expensive for my available budget.
Perfect location: close to the old town, water front, metro. The interior of the hotel is very pleasant. It is the place you are happy to return to after the whole day of work. Super friendly staff!!! Very good restaurants surrounding the hotel, including the ones for locals. Important for me: coffee was made by a real coffee machine. Great selection of fresh fruits!!!
Stayed in September 2024
Reviewed: 20 September 2024
Debra
United StatesGreat location across from Carmo Square, near funicular. Plenty of cafes in area. Deluxe room has king size bed, good size room for Europe. Staff will call you a cab if needed. Can get coffee late at breakfast.
Stayed in September 2024
Reviewed: 18 September 2024
Frost
CanadaNothing
Superb service
Stayed in September 2024
Reviewed: 11 September 2024
Frost
CanadaRoom was too cold
Quality and location
Stayed in September 2024
Reviewed: 9 September 2024
Shelby
United StatesPaint was peeling in the bathroom. Limited complimentary water was provided in the room, but addition water was available in the lobby on 2 of the 3 days I stayed at the hotel. No tea in the room, only coffee. When I asked for tea I was told I would need to drink it in the restaurant connected to the hotel. Luckily, the gentleman behind the bar provided me with a complimentary pot of tea that I could take to my room. I deeply appreciated his kindness because I was not feeling well at the time. Breakfast is overpriced!
You can’t beat the location! In the center of the old city and within easy walking distance to the trolley.
Stayed in September 2024
Reviewed: 9 September 2024
Julie
AustraliaShower generally unpredictable and at times cold
Location and very comfortable
Stayed in September 2024
Reviewed: 7 September 2024
Lorraine
United KingdomLack of attention to detail, tea and coffee facilities poor
Excellent location, room upgrade clean large room.
Stayed in September 2024
Reviewed: 6 September 2024
Amnon
IsraelAn excellent hotel located in the center where you can reach various places on foot. The room we got was large and quiet and met all our needs. The service is excellent, everything we asked was answered with proper hospitality and quickly. Definitely recommended.
Stayed in September 2024
Reviewed: 6 September 2024
Eugenie
United StatesExcellent location Very friendly staff I also enjoyed lunch on the square and dinner at the hotel’s restaurant and was very happy to be there in a Wednesday night with their weekly Fado special
Stayed in September 2024
Reviewed: 5 September 2024
Debbie
CanadaStaff were amazing. Very accommodating. Lovely restaurant.
Stayed in August 2024
Reviewed: 3 September 2024
Schonewald
PortugalFacilities were described as bathrooms, but no bath. Although the windows were new, the wind came through them all night and blew the shutters open.
Location
Stayed in September 2024
Reviewed: 30 August 2024
Pedro
PortugalNothing to talk about
Amazing breakfast and service
Stayed in August 2024
Reviewed: 30 August 2024
Beatrice
Switzerlandexcellent breakfast and location
Stayed in August 2024
Reviewed: 29 August 2024
Mariam
KuwaitDuring the weekend you can hear a lot of noise from outside all night
The location is perfect, staff were great and friendly, room is clean. Very close parking for your car
Stayed in August 2024
Reviewed: 27 August 2024
Claudia
Luxembourg/
Very friendly staff
Stayed in August 2024
Reviewed: 27 August 2024
Jules
United KingdomSober, fresh, classic and excellent value for money. Excellent team and really nice infrastructure.
Stayed in July 2024
Reviewed: 26 August 2024
Fetene
United Stateslocation, the staff and the rooms
Stayed in July 2024
Reviewed: 23 August 2024
Sandra
ColombiaTú he location is perfect, the staff great.
Stayed in August 2024
Reviewed: 20 August 2024
Carmen
NetherlandsWe were traveling with our 7 year old son and happily informed we were upgraded to a family room. It was a nice spacious room but only had one bed
Perfect location in Chiado. We loved the square in front where you could sit relax, have a drink and people watch. It's Avery short walk to Chiado main shopping streets and other top tier locations.
Stayed in August 2024
Reviewed: 20 August 2024
Olivier
FranceNothing that I can think of
Fantastic location, great room, super confortable bed, lovely sheets and pillows. Also breakfast is top, nothing is missing and everything is delicious.Staff also great, super helpful at all times.Thanks for your help Bernardo and also the charming young lady who was at the reception desk at night during our stay. We will definitely return someday soon!
Stayed in August 2024
Reviewed: 19 August 2024
Eugenie
United StatesExcellent location - clean and well appointed rooms - breakfast not included but provided was excellent with fresh and healthy choices - attentive and friendly staff
Stayed in August 2024
Reviewed: 17 August 2024
Dalia
United StatesThe rooms could have been cleaner and with a better view out of the window but overall it is good
We had connecting rooms, good breakfast , good location
Stayed in August 2024
Reviewed: 15 August 2024
Kadraliev
KyrgyzstanThe price for the hotel was overpriced
I really liked the location the hotel is in. Breakfast was nice, rooms were clean and comfortable.
Stayed in August 2024
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