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  5. Reviews of Hotel Ilha

Reviews of Hotel Ilha 2 stars

Rua Direita 24, 9700-066 Angra do Heroísmo, Portugal

#30 of 31 hotels in Angra do Heroísmo

Guests' Choice

Review score

Based on 127 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.1

  • Location

    9.6

  • Facilities

    7.8

  • Staff

    9.0

  • Value for money

    8.3

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 10 September 2024

    8.0
    I stayed in A Ilha for two nights while in Angra. I can only recommend this place for a short stay. The hotel is perfect
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathrooms seem to be a bit old fashioned. Overall, everything is working perfectly, but they kind of contrast with the rest.

    The hotel was perfectly clean and smelled extremely good.

    Stayed in September 2024

  • Reviewed: 8 September 2024

    9.0
    Great location, kind staff
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 6 nights
    • Submitted via mobile

    Loved my stay! The location is superb, the room was very clean and comfortable, but the highlight was certainly the staff, who were extremely friendly, kind and accommodating.

    Stayed in September 2024

  • Reviewed: 5 September 2024

    8.0
    Perfect for a couple
    • Leisure trip
    • Couple
    • Basic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room isolation was not so good and so you could hear the noises from the rooms close by.

    The location is perfect, as you are located in one of the main streets of Terceira. The room is very clean and spacious, perfect for a couple stay.

    Stayed in September 2024

  • Reviewed: 17 August 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    We had a very pleasant stay but the bathroom could need some renovation. There was a request not to use the bathtub in case of overflooding. But you do want to shower.

    The location is perfect, close to the marina with the favourite icecreams, the beach, very central. We also like the Donna Amalia cake for breakfast! Our room was on the streetside what gave nice views. The lady at the reception give well-informed information. Better than the tourist office actually! It is also possible to rent a car here, but we did not know that beforehand. Airconditioned room.

    Stayed in August 2024

  • Reviewed: 12 August 2024

    7.0
    Dive the historical capital
    • Leisure trip
    • Couple
    • Basic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room and bathroom

    Position and availability of the staff

    Stayed in August 2024

  • Reviewed: 31 July 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Basic Double Room
    • Stayed 4 nights

    The room was not so big and had an irregular shape.

    The location of the hotel is excelent! In the center of Angra do Heroísmo.

    Stayed in June 2024

  • Reviewed: 24 July 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Basic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    the position is central, very close to sea. the staff very polite and available for any needs.

    Stayed in July 2024

  • Reviewed: 27 June 2024

    7.0
    Good affordable option right in the centre
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    No space to store a toiletry bag at the sink. My little amount of toiletry staff (e.g. liquid for contact lenses) always fell on the ground. Not very user friendly.

    Very central in the historical city center.

    Stayed in June 2024

  • Reviewed: 18 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Air conditioning is not strong enough.

    Location

    Stayed in June 2024

  • Reviewed: 13 June 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Mattress was too soft for my liking. Front door is extremely noisy ...in the middle of the night it will wake you up. Breakfast could have a bit more variety if not everyday, every other day.

    Very clean, excellent location and very helpful staff. Good shower.

    Stayed in June 2024

  • Reviewed: 13 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Basic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Doors were very loud. Slamming in hallway frequently as the rooms are close together Bring earplugs

    Great value Clean room,good location in the city Breakfast was simple but adequate More like a hostel than a hotel

    Stayed in June 2024

  • Reviewed: 29 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Bad smell in bathroom, although it was clean.

    All was good

    Stayed in May 2024

  • Reviewed: 21 May 2024

    7.0
    Nice place to stay with great location. The parking issue may be a problem.
    • Leisure trip
    • Couple
    • Basic Double Room
    • Stayed 2 nights

    The only problem is that you have to pay for the parking of your car. The hotel does not have a car parking and we have to find a place nearby, which creates 2 problems: 1 - you have to pay while parked and 2 - finding a place may be troublesome and you might end up a bit far from the hotel.

    The location is definitely a plus. You can basically walk everywhere and visit Angra without having to get your car or public transportation. Good facilities and the breakfast is better than expected.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    7.0
    Pleasant and adequate for 1 night while in transit.
    • Leisure trip
    • Couple
    • Basic Double Room
    • Stayed 1 night

    Parking was very difficult. We were lucky to be able to load and unload right outside the hotel. Otherwise, we had to park 750 metres away during drizzle.

    Location for sightseeing and restaurants is good. Staff were helpful. Breakfast was fine.

    Stayed in April 2024

  • Reviewed: 21 November 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Basic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    First floor room was drab, noisy...lock didnt work so was moved.

    Location, top floor apt, space quiet. Staff (Catia) was very welcoming and heloful.

    Stayed in November 2023

  • Reviewed: 19 November 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Clean and comfortable place to stay in the centre at a good price.

    Stayed in October 2023

  • Reviewed: 24 September 2023

    9.0
    Definitely good value for money and would certainly return.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights

    Location - spot-on! Adequate breakfast. Adequate room. Friendly staff.

    Stayed in August 2023

  • Reviewed: 13 September 2023

    7.0
    Memories
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 8 nights
    • Submitted via mobile

    It’s from my time when lived in the island

    Location is ideal

    Stayed in September 2023

  • Reviewed: 10 September 2023

    8.0
    We stayed for two nights as a stop over before Lisbon. It was a perfect location (could walk anywhere around the town an
    • Leisure trip
    • Couple
    • Basic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Older facilities, bathroom was a bit dirty (saw some mold)

    Great convenient location, no frills/exceptional value, amazing breakfast!

    Stayed in September 2023

  • Reviewed: 10 September 2023

    8.0
    An excellent location when visiting !
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    A very clean property located in the center of the city. Very accommodating in all respects.

    Stayed in September 2023

  • Reviewed: 31 August 2023

    8.0
    Friendly staff and convenient location
    • Leisure trip
    • Couple
    • Basic Double Room
    • Stayed 3 nights

    The hotel was almost never staffed, including during main business hours. We had to visit a different partner hotel next door to ask questions and to check in late.

    The hotel is very conveniently located in the city of Angra and we were able to access everything easily by walking distance. When the staff was around, the customer support was also great. The first night we stayed at the hotel my husband couldn't sleep because of weird noises. We asked the front desk if we could move rooms and they upgraded us to the suite for no additional charge which was extremely generous of them. We were on our honeymoon and the staff also left us sparkling wine as a gift in our room.

    Stayed in August 2023

  • Reviewed: 28 August 2023

    8.0
    Very very goodnight
    • Leisure trip
    • Couple
    • Basic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    All the employees where very helpfull with a enormous gratitude to Catia whom went to assist and help in a very difficult situation Thank you again Delfina & Ricardo

    Stayed in August 2023

  • Reviewed: 28 August 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 2 nights

    The location was great, just in the city centre and with good views. The room had all the needed facilities and breakfast was good. Thanks for the service!

    Stayed in July 2023

  • Reviewed: 13 August 2023

    7.0
    This hotel is alright, not exceptional. You come to sleep only and step out to city center.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    Walls in the room was falling apart a little. There was a huge step up for the shower. There was a window but the view sucked. But I came here to sleep only.

    Good location in the center. Room was okay. It was basic. Breakfast was alright. A/C in the room was nice. There is a small desk for you to work. Wifi was good. Staff was nice. The cafe downstairs next door is awesome.

    Stayed in August 2023

Showing 1 – 25

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