Av.Fontes Pereira de Melo, 5, Avenidas Novas, 1069-114 Lisbon, Portugal
#207 of 396 hotels in Lisbon
Guests' ChoiceBased on 1335 hotel reviews
8.3Cleanliness
8.8
Comfort
8.7
Location
8.9
Facilities
8.3
Staff
9.0
Value for money
8.3
Free WiFi
8.6
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End of dialog contentReviewed: 23 June 2024
Hasanova
AzerbaijanThe walls are too thin. It bothered me at night mostly as i didn’t stay much in the hotel during the day
Stayed in June 2024
Reviewed: 23 June 2024
Ismail
TurkeyNone unpleasant.
Friendly young staff. Excellent breakfast.
Stayed in June 2024
Reviewed: 23 June 2024
Ilayda
NetherlandsThe room is a little small and the bed was next to the wall, I didn't have a bedside table next to me.
Location, cleanliness
Stayed in June 2024
Reviewed: 21 June 2024
Marie
MauritiusNil
Well situated
Stayed in May 2024
Reviewed: 21 June 2024
Thomas
CanadaGood location to transportation. Staff friendly. Place clean. Air conditioning
Stayed in June 2024
Reviewed: 18 June 2024
Diane
United KingdomNothing to dislike.
Central location. Staff really helpful and pleasant. Very clean.
Stayed in June 2024
Reviewed: 18 June 2024
Mariaconcetta
ItalyRoom and breakfast were great as usual. I always try to select Ibis whenever I travel. The staff were also very helpful and kind.
Stayed in June 2024
Reviewed: 17 June 2024
Noel
IrelandPillows in Room
Location
Stayed in June 2024
Reviewed: 16 June 2024
Laura
United StatesThey took my pillow cover and were not helpful in retrieving it or bothering to offer to pay for it.
Being on the 10th floor away from the noise and traffic
Stayed in May 2024
Reviewed: 14 June 2024
Miguel
SpainThe staff was really friendly and helpful. Also very near the metro station
Stayed in June 2024
Reviewed: 13 June 2024
Kanan
AzerbaijanThe rooms are really small.
Location is good and central, not far from the bus touristic bus station.
Stayed in March 2024
Reviewed: 3 June 2024
Aaron
United KingdomSoundproofing between rooms is really quite poor. We needed to have an early night to catch an early flight the next morning but people in an adjacent room were talking and laughing and it could be heard quite clearly in our room. I would however commend the reception staff as I phoned and asked if you could ask the room to be more considerate, they did promptly and effectively.
The hotel is in a great location around the corner from the park. Nearby are many other much more expensive hotels. Staff were very friendly and helpful. Breakfast was a small but well-stocked and varied buffet. Each time we returned to or were leaving the hotel we would top up on the fresh fruit/herb infused water available at reception - the infusions varied each day. And did I mention there's FREE Portuguese tarts in reception most of the time too? That alone is a reason to stay here ;)
Stayed in May 2024
Reviewed: 31 May 2024
Karon
CanadaOur second morning at breakfast there appeared to be a problem with one of the coffee machines, this created longer lines at remaining machines.
Our room and bathroom were clean and comfortable. The room was quiet even though hotel is located on busy street. The beds were comfortable and an extra pillow was available in the closet. The hotel was centrally located near Marques de Pombal, the Park, Hop on Hop Off bus stop and near a Metro station. There are restaurants and cafe's within easy walking distance. Breakfast was buffet style and there was ample choice which included fruit, yogurt, breads/pasteries, bacon, cheese and meat platter, pancakes and eggs.
Stayed in May 2024
Reviewed: 30 May 2024
Donna
United KingdomStaff doing breakfast seemed to be working exceptionally hard to cope with the number of people for breakfast so maybe a few more staff at that time in the restaurant. Lifts are quite small so you can only get a couple of people in plus luggage but it wasn't a massive issue and we never had to wait very long.
Lovely staff, very friendly and seemed genuinely pleased to talk to you. Rooms are a decent size with plenty of storage for your bags. Great location, about 5 minutes walk from Parque Station on the blue line so easy to reach from airport and get around Lisbon. Also plenty of cafes and bars nearby. There are also shops nearby if you want snacks. Breakfast was buffet style with plenty of choice. Would definitely stay here again!
Stayed in May 2024
Reviewed: 29 May 2024
Ashley
United StatesThe location was further than we thought it would be so that was the only thing.
It was a good room, clean and staff was so helpful when our toilet stopped working as well
Stayed in May 2024
Reviewed: 27 May 2024
Frank
United KingdomNothing important
Ok nothing special
Stayed in April 2024
Reviewed: 27 May 2024
Leonardo
PortugalThe bed feel like unstable
Excellent location and its surroundings
Stayed in May 2024
Reviewed: 26 May 2024
Dianne
United KingdomThe breakfast was not great unfortunately- limited selection and most of the warm items were cold. Not much variety and it was basically the same both mornings we were there.
Clean and spacious room. Beds were comfortable and the air con was working really well. The staff were absolutely lovely and kind and welcoming. Great location with access to two metro stations and lots of places to get food from. They were kind enough to let us leave our luggage both pre check in and post check out. Bathroom was clean and large with a great shower.
Stayed in May 2024
Reviewed: 25 May 2024
Stamatina
LuxembourgThe room was OK, but could use more space for clothes, such as a wall hanger for coats. The open closet is tiny, maybe good for one person in the summer. An extra chair or stool would be nice, too.
Very polite staff, good location, exceptionally clean.
Stayed in May 2024
Reviewed: 25 May 2024
Alina
RomaniaGreat location, near a huge underground parking, where we left our car for a couple of days. Restaurants and caffes within walking distance. A very good breakfast selection, many savory and sweet options. Reception staff very helpful.
Stayed in April 2024
Reviewed: 21 May 2024
Amanda
United KingdomThe bar. Could have been more welcoming and open later.
Great location for exploring
Stayed in May 2024
Reviewed: 21 May 2024
M
United KingdomNothing
Very clean
Stayed in May 2024
Reviewed: 20 May 2024
Ariadni
GreeceIt's a big building and needs more elevators because of the high volume of people in the morning. Also, we had some issues with accessing the hotel during the night of the Sporting celebrations, but the hotel is not to be blamed! Always park your car in the parking next to the hotel! The signs around the hotel forbid parking and are all in portuguese, don't make the same mistake as us or you will get a big big fine.
The hotel was located in the best neighborhood in Lisbon, but a bit far from the sea and the central locations. The room was very spaceous and the breakfast was nice with a variety of goods even for us greeks that eat sweets in the morning.
Stayed in May 2024
Reviewed: 20 May 2024
Boaster
United KingdomNothing
The room was nice, clean and comfortable
Stayed in March 2024
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