Generous buffet , would have liked fresh eggs and coffee and juice

Stayed in May 2024

very nice and peaceful location. great to walk around area.

Stayed in May 2024

Some of the guests were somewhat inconsiderate - but I suppose this will be the case in most places.

A very good choice of breakfast items. Friendly, yet professional, and very helpful staff. The hotel is an an excellent location for exploring the local area and it's good that there is now a much better offering of bar food compared to our last visit.

Stayed in May 2024

All good.

Remote hotel with a great setting and outdoor natural pool for swimming. Both dinner and breakfast were also excellent.

Stayed in May 2024

The staff was very friendly and welcoming. The room was quite big and comfortable. Very calm and beautiful location.

Stayed in April 2024

Too mane children on the spa

Great hotel and awesome staff, always ready to do anything to our confort.

Stayed in March 2024

Modern interior. Nice Turkish steam room and pool. Good breakfast. Bar had nice snacks. Hotel provided robes to use the pool. Beautiful area and short trip to visit the Roman ruins and museum.

Stayed in April 2024

Excellent stay again. Staff friendly and helpful and a superb breakfast.

Stayed in March 2024

Lovely location, Beautiful spa and swimming pool. Has an outdoor pool which was closed due to the time of year which was understandable. Amazing riverside location.

Stayed in March 2024

Nothing

The room, restaurant and swimming pool were all excellent. The food in the restaurant was amazing value and the staff were all very attentive. The scenery was stunning and we had a lovely circular walk on the small roads and tracks. We would have liked longer than one night here. We must give a shout out to Catia on reception. We were concerned about our next booking in Northern Spain. She was so helpful and reassuring after she was unable to contact the apartment owner. You were right Catia, all was fine and you are a star.

Stayed in February 2024

The pillows need upgrading they were very lumpy

Amazing location friendly and helpful staff good food .

Stayed in February 2024

I think the rooms are probably getting near to needing redecorating but adequate at the moment.

We arrived earlier than check in so had lunch. We had the set meal which was very good and good value for money. We didn’t use the spa facilities but lots of people were. Too full from lunch to eat dinner in the restaurant so opted for cheese board and wine in the bar which was great.

Stayed in February 2024

Nothing

The breakfast was good, including both hot and continental options. The service at reception and in the restaurant were exceptional. The staff were friendly and very willing to help at a time when my wife was not well for a few days.

Stayed in December 2023

The restaurante was not bad, but the buffet seems a little poor, comparing with the rest of the services and the hotel

The space and location

Stayed in December 2023

Great stay. Generous size rooms

Stayed in November 2023

Facilities, spa, breakfast, room

Stayed in November 2023

As you enter the road to the hotel there isn't a speed limit. Can be dangerous for families.

The staff

Stayed in October 2023

Good adapted room for wheelchair users

Stayed in September 2023

zero

Do not think twice booking this hotel. I am a very fussy traveler and this hotel exceeded my expectation. The decor inside was very glamorous, the indoor and outdoor pools, outside bar area and garden were very beautiful. It felt like an oasis after a busy Lisbon. We fell asleep every night with open windows, listening to the sound of the stream that runs beside the hotel. The mattresses were exceptional and water pressure in showers good. The hotel is also right in the middle of nature outside of the little town of Penela and therefore felt very peaceful. Receptioin called daily a gentleman from the town to drive us to and back from the This was an experience in itself. There is a cafe opposite the taxi rank that the locals go to. We went twice to have a traditional Portugese drink and food. The full experience. Nobody can speak English but we chatted with everybody. Castle is a non event and town offers very little. If you need a good rest, spoil yourself by going to this hotel.

Stayed in September 2023

The SPA isn't a SPA, at least during the day. Currently it's an indoor pool without any restrictions. Even though there are several boards on the wall and doors asking people to use a pool cap and to keep silence, none of this is respected. I understand this isn't just a critic to the hotel but also to the people who don't follow the rules and therefore don't respect others. However, the hotel didn't do much to fix this. Overcrowded, a lot of children playing on the inside and an unbelievable constant noise defeat the entire purpose of a SPA. If you want to enjoy it, please go there around 8 to 10pm or just use the outside pool and gardens.

Good breakfast and very good bio-pool! Perfect environment to get some rest. The bar also served some snacks which were perfect in case you don't want have a full meal (lunch and dinner). Staff was super nice.

Stayed in August 2023

I was visiting my daughter who lives in Penela so the location was perfect. The surroundings were very relaxing. The food for both breakfast and dinner was first class, I would definitely stay there again.

Stayed in August 2023

Nothing

It was fantastic. Staff great, hotel excellent, good very good

Stayed in July 2023

An electric plug was missing next to my side of the bed and there was no table lamp either. There should be a door to get to the swimming pool instead of passing through the spa!

Good room and bathroom. Both very spacious. Good buffet dinner. A very nice garden surrounding the hotel. Great place to rest.

Stayed in August 2023

Only gripe was they changed the a la carte restaurant menu to a buffet

Excellent pools

Stayed in August 2023