Rua Alexandre Herculano 311, União de Freguesias do Centro, 4000-053 Porto, Portugal
#5 of 226 hotels in Porto
Guests' ChoiceBased on 701 hotel reviews
9.5Cleanliness
9.8
Comfort
9.8
Location
9.3
Facilities
9.6
Staff
9.7
Value for money
9.2
Free WiFi
9.2
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End of dialog contentReviewed: 26 June 2024
Jennifer
United KingdomWe could have done with some instructions on how to use television (hidden in mirror) and shower (as reception obviously get these questions often)
The team were so friendly and helpful. Facilities were great and well looked after and the room was spacious and d added balcony a bonus
Stayed in June 2024
Reviewed: 24 June 2024
Linda
PortugalThe stay was too short :)
Stayed in June 2024
Reviewed: 23 June 2024
Dragansp
SerbiaGreat stuff!
Stayed in June 2024
Reviewed: 23 June 2024
Matthew
United KingdomIt was fabulous! No negatives
Stunning hotel excellent breakfast
Stayed in May 2024
Reviewed: 23 June 2024
Nora
United StatesI liked it all!
Beautiful hotel with inviting & professional staff
Stayed in June 2024
Reviewed: 23 June 2024
Nora
United StatesI liked everything!
Beautiful hotel/decor. Friendly & helpful staff. Excellent location. Amazing spa! And incredible breakfast buffet!
Stayed in June 2024
Reviewed: 21 June 2024
Richard
United KingdomBreakfast staff weren’t as attentive as they could have been, often left waiting for tea & coffee etc
Fantastic room, lovely pool area, very friendly front desk staff, happy to help with anything you needed.
Stayed in June 2024
Reviewed: 21 June 2024
Jane
United KingdomThe breakfast display looks amazing but the service is shambolic. There’s no information on the hot food you can order, the staff don’t ask you and they often forget who’s ordered what, consistently taking hot drinks to the wrong table. The way the buffet is laid out doesn’t flow so guests have to lean over one another to get to the food. Also no hot plates. One male waiter was really friendly and helpful but the organisation is really poor. Hard to understand how such a lovely hotel get get something so basic so wrong. This is the only reason I haven’t given a 9 rating.
An elegant hotel in a slightly scruffy neighbourhood. We had a lovely welcome at reception and our room was amazing, beautifully decorated, super comfortable and had everything we needed.
Stayed in June 2024
Reviewed: 21 June 2024
Beatrix
GermanySuper facilities, nice pool, great breakfast
Stayed in May 2024
Reviewed: 20 June 2024
Tiffany
AustraliaNothing
Everything, very luxurious rooms well appointed and staff were amazing! Gym/pool area was outstanding
Stayed in June 2024
Reviewed: 20 June 2024
Brendan
IrelandNothing
Very comfortable hotel. Excellent staff in every area of the hotel.
Stayed in June 2024
Reviewed: 18 June 2024
Margaret
CanadaAbsolutely nothing could have been better!
The breakfast was beyond amazing!!!!! Fresh fruit, every kind of bread and Portuguese pastry, bacon, eggs, sausages, roasted vegetables, smoked salmon, fresh smoothies, plus you can order omelettes , eggs benedict, many more, lattes, cappuccinos…….unbelievable! Beautiful breakfast room plus outdoor deck with beautiful Italian gardens, pool, spa….really beyond our wildest imagination!!!
Stayed in June 2024
Reviewed: 18 June 2024
Fadia
QatarNothing
Everything by all means. The location is easy access to all attractions. The extravagance of the decorative, the elegancy you feel in the details, the breakfast, the staff and the service . Its one of the most beautiful hotels I have been to.
Stayed in June 2024
Reviewed: 18 June 2024
Evelyn
United KingdomReally lovely hotel. All the staff were very friendly and polite. They went out of their way to be helpful and to make the stay exceptional. Good location for visiting the Ribeira sights. Breakfast was wonderful. Beds very comfortable. The room was large and very clean. Excellent bathroom.
Stayed in June 2024
Reviewed: 18 June 2024
Theresa
United StatesEverything the hotel had to offer! Attention to detail was amazing. Friendly helpful staff, and a great location.
Stayed in June 2024
Reviewed: 17 June 2024
Kate
United KingdomNothing- would highly recommend
Wonderful hotel- lovely pool area, great breakfast.
Stayed in June 2024
Reviewed: 16 June 2024
Joao
PortugalN/A
The team at GA Palace Hotel is superb… most friendly staff I have ever seen
Stayed in June 2024
Reviewed: 16 June 2024
Christopher
South AfricaBeautiful hotel - great attention to detail
Stayed in June 2024
Reviewed: 16 June 2024
Robert
United KingdomRoom was surprisingly large and the art in the hotel is beautiful. The place isn't too big that you feel like you're part of a chain but classy is the word I would use!
Stayed in March 2024
Reviewed: 16 June 2024
Alisha
United KingdomThere is nothing not to like!
Absolutely everything! Perfect location! Gorgeous beds, amazing food, friendly staff, amazing views just all round 10/10!!
Stayed in June 2024
Reviewed: 14 June 2024
Tricia
United KingdomCooked breakfast often only lukewarm. Alternative cooked eggs eg boiled or poached needed to be ordered by attracting a servers attention but weren’t willingly offered at your table. Hotel is on a busy road so windows needed to be kept closed at night.
The fresh fruit available at breakfast was extensive. Position of hotel good for access to lots of main sights eg. Cathedral Staff very attentive and friendly
Stayed in June 2024
Reviewed: 14 June 2024
David
United KingdomNothing
The staff was friendly, knowledgeable about where to eat and made us feel at home.
Stayed in March 2024
Reviewed: 14 June 2024
Mauro
BrazilAll attendents are very genttle
Stayed in June 2024
Reviewed: 14 June 2024
Marie
United KingdomExcellant location Friendly staff Great breakfast Love the beach bag ready in the too.
Stayed in June 2024
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