Rua Da Levada De Sao Joao, 4, Sao Pedro, 9000-191 Funchal, Portugal
#23 of 87 hotels in Funchal
Guests' ChoiceBased on 195 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
8.3
Facilities
8.8
Staff
9.6
Value for money
8.5
Free WiFi
9.0
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End of dialog contentReviewed: 25 September 2024
Edwards
United KingdomNothing
Breakfast, generally staff were good facilities were goid
Stayed in September 2024
Reviewed: 13 September 2024
Lukas
IrelandNice spacious room(junior suite) comfortable beds,spotless everywhere,staff were amazing. Good choice of food for breakfast.
Stayed in September 2024
Reviewed: 29 August 2024
Andrew
United KingdomWe were missing the basic dairy free alternatives (butter, yogurt, milk) which are available locally in the shops
This is a lovely traditional well-managed hotel on the outskirts of Funchal. The staff are delightful and helpful. The food was of good quality, though missing the dairy-free vegan basics. We asked for vegan options for dinner which the kitchen tried hard with but were not always satisfactory.
Stayed in August 2024
Reviewed: 11 August 2024
Rūta
LithuaniaFood is good, location is not in the centre but possible to reach on foot
Stayed in August 2024
Reviewed: 6 July 2024
Rosa
United KingdomNothing
Relaxing place to visit and friendly staff, feels homely. And the food was very good, without being pretentious.
Stayed in July 2024
Reviewed: 27 June 2024
Jocelyne
FranceTout, the place to be
Stayed in June 2024
Reviewed: 23 May 2024
Neil
Australia1km into city and a long walk uphill for my mother. However a daily bus is provided and runs only once in morning and afternoon.
Great room, very clean and great staff. Very good breakfast.
Stayed in May 2024
Reviewed: 11 April 2024
Jennifer
United KingdomI had been allocated a low level room, with no view, only trees! Happy to feedback that this was rectified by reception really quickly. Unable to use the spa for last two days due to maintenance. Both indoor and outdoor pools needed cleaning, had a lot of debris so did not use.
Fabulous Team, always warm and friendly, it was great to be back .. loved the Poncha Workshop, it was good fun and enjoyed attending the all aboard welcome drinks evening and greeting the general manager.
Stayed in April 2024
Reviewed: 27 March 2024
Sflueckiger
SwitzerlandThe opening times of the gym were quite limited and required previous scheduling.
The staff stood out - extremely friendly & helpful, always present. Fantastic breakfast, great restaurant in general.
Stayed in March 2024
Reviewed: 24 March 2024
Deborah
United KingdomWe were invited to a meet and greet with the hotel manager, which we was a really personal touch. All the staff were very warm and welcoming, a credit to the hotel.
Stayed in March 2024
Reviewed: 24 February 2024
Christopher
United KingdomAll aspects of our stay were extremely good. I wish that we had had a drawer in our bathroom, as I had to leave all our toiletries spread about the surfaces. And a bin in the main room would have been nice.
Restaurant : we visited Sao Joao because an ex-colleague had recommended the Quinta. Throughout our stay, the level of empathy across the staff was exceptional. One night of our three nights, we ate in the restaurant. The delicious food was undoubtedly the best of the three evening meals that we experienced. It was presented with flair and the restaurant staff once again demonstrated real warmth.
Stayed in February 2024
Reviewed: 21 January 2024
Paul
United KingdomThere was a problem with the air conditioning in our room (#107) all week , we understand though that it was a new system.
Rooms were very large and comfortable, the complimentary fresh bottled water each day was a nice touch. Courtesy mini bus to and from the centre was useful. All the staff were very helpful and pleasant. The breakfast selection was exceptional as was the standard of food, so well in fact, that we decided to use it all week for our main meal in the evenings off of their a la carte menu.
Stayed in January 2024
Reviewed: 9 January 2024
Alison
United KingdomThe spa had a very limited selection of massages available. The staff member we spoke to wasn't overly helpful. We didn't particularly like the food, dinner the first night wasn't great so we only had breakfast from then on. Coffee was undrinkable every morning. Cold buffet was Ok, not that extensive and no changes from day to day. We tried the cooked breakfast twice and again not impressed
Staff were very friendly and helpful. Good location, short walk into town ( steepish hill). Our room was comfortable. Hotel was very quiet, fully booked but hardly ever saw anyone else.
Stayed in January 2024
Reviewed: 17 December 2023
Esraa
SpainNothing
I wish to give them 100 not 10 ,we have met with love specially my baby ,early checkin ,perfect breakfast ,provided soft drink and water to the room , clean room with prett view and the people in reception are the heroes they saved our vacation and borrowed us a baby stroller until we receive ours and provide us with early breakfast in the room as we have early plan even our trip guide (not booked through the hotel) told us you choosed a lovely hotel, thank you dear
Stayed in December 2023
Reviewed: 29 November 2023
Christopher
United KingdomThe hotel has an inexplicable out of character meanness when it comes to tea bags for your room, limiting them to 2 a day and expecting you to pay if you ask for more!!!
It's a nice friendly hotel with good facilities and an excellent breakfast
Stayed in November 2023
Reviewed: 18 October 2023
Heather
Irelandthe pool is middle sized, but access is quite difficult on one side.It is also not heated.
the breakfast was very good and the staff helpful about providing vegan options
Stayed in July 2023
Reviewed: 8 October 2023
Ra
United KingdomOver dependence on QR codes, not everyone has a mobile phone
Room and breakfast were very good.
Stayed in October 2023
Reviewed: 26 September 2023
Susan
United States❤️’d it all
The setting and rooms are lovely … the bar area is a beautiful setting, breakfast and dinner is delicious BUT what puts this property over the top is the staff 5 star all the way!
Stayed in September 2023
Reviewed: 28 August 2023
Mahir
United KingdomN/A
Great location, wonderful facilities and a very warm and helpful staff.
Stayed in August 2023
Reviewed: 13 August 2023
Lukasz
PolandNone
Very nice hotel with a garden and a delicious and varied breakfast. Ideal for people who want to relax after a day of exploring Madeira.
Stayed in August 2023
Reviewed: 6 August 2023
Richard
United KingdomDidn't realise that spa facilities, ie, sauna, jacuzzi were extra cost, so when staying for 9 nights would have been nice to have a voucher to use the spa at least once included
Live music nights were good Breakfasts were fantastic Loved the hotel gardens
Stayed in August 2023
Reviewed: 2 August 2023
Melindah
HungaryOne of our best hotel experience so far. The staff was incredibly friendly and helpful, the hotel has a gorgeous park and a very calming athmosphere. Breakfast was extreamly good, lot of local food and fruits. We just loved it.
Stayed in July 2023
Reviewed: 30 July 2023
Martial
FranceNothing to add
A beautiful place with a lovely staff. We enjoyed a lot our stay during one week. Perfect place, in a peaceful environment.
Stayed in July 2023
Reviewed: 29 July 2023
Heather
IrelandThe hotel is up the hill so we mostly used a taxi to get to the shops and restaurants.
a traditional, luxury hotel where the staff are very friendly and helpful. The breakfasts are excellent and the staff very helpful about catering for vegans and lactose free requirements but better to note it on your booking. There are however steps to the bar and inside pool which could be difficult to use .Beds were comfortable
Stayed in July 2023
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