Hotel is right next to a main road and the sound-proofing is very bad meaning I could hear every single vehicle going past all day and night making it very difficult to sleep, check out is 11am which is a bit strange considering their check in is 2pm and you are made to wait if you came any earlier and there is no fitness centre (gym) at the hotel.

Excellent staff with exceptionally good communications skills (English), was very surprised by that considering I went over from Barcelona where staff at the hotel struggled communicating in any language but Spanish, room was very clean, bed was comfy and the TV channels had a good selection of English-speaking channels too

Stayed in June 2024

A fuze was blown in our room, and we were without power for our cell phones or blow dryer for 24 hours. It took several requests to get it fixed.

The breakfast was one of the best I've ever seen at a hotel.

Stayed in June 2024

The breakfast was very good. The room was a little small by American standards but very clean and comfortable. The shuttle service was excellent and the location close to the metro was great. Definitely would book again if in Lisbon.

Stayed in May 2024

We only had two days in Lisbon, one of which was spent on a day tour to Fatima etc - (choose the company with Dimitri - they pick you up from the hotel). Would've loved more time to see the rest of Lisbon.

Good sized room (we had a basic room with no view or balcony - but it was nice and quiet) Comfortable beds - good size too Close to train station and buses Great location Nice breakfast Lovely staff Basically next to large supermarket

Stayed in June 2024

Close to the metro station. Friendly staff. Clean. Soundproof of the room was great. Recommended

Stayed in June 2024

The check in process took a long time. Room was not ready for 14:00, when check in starts. At 14:30 we also had to wait, because our room was not ready. The breakfast isn’t the best quality and not with wide variation.

The room is clean and big enough. The bed is comfortable. Location is great as metro station is 2 minutes by walk, which is going to the city center. Airport is 30 minutes far.

Stayed in June 2024

Restaurant staff is unprofessional and unfriendly

reception staff was really professional and friendly

Stayed in June 2024

Nothing was noted I didn't like.

Plenty of eateries close by. We arrived late and left early, so I didn't have time to assess the location or other services of the hotel.

Stayed in May 2024

Location looked a bit dubious at first view,but we had no problems.Breakfast was a bit disappointing as it was not replenished all the time,and the coffee was just ok.

Very spacious bedroom

Stayed in June 2024

It’s not that I “ didn’t like it” but I think coffee/ tea facilities in the room would be beneficial. Thanks for the free coffee token which I used but I do think that if this is a cost cutting issue I understand but tea/coffee in rooms would be a good thing

I thought the property was clean, comfortable and for me in a good location of local shops so I could eat out and also go to a supermarket just down the road. The staff were very pleasant, check was fast but I was the only one at the desk 😀 The room had a balcony which enabled me to stand and watch the world go by which I enjoy to do. The room was more than ample for me, met all my needs. Clean and comfortable. It took me a while to work out the shower but to be fair it happens to me a lot in any new shower that is not like mine at home. It was a very good shower. I had seen in previous comments that outside noise was a problem when trying to sleep but to be fair I have never been to a big city where it sleeps on a night. London, Manchester,Glasgow, Johannesburg etc but as part of my travel kit I “ go prepared “ and always have ear plugs. Yes there was a little noise but I kind of like that . The food on the morning was lovely . The bacon was not like my bacon at home but I’m not at home so I decided to try and I liked it. I nearly burnt the toast as it took a while to brown and I went off to do other things ie get some food while it browned and only went and forgot haha. However no fire services were required. Thankfully 🤣 As a lone traveller I felt safe while in the hotel and when I left for a walk about I returned about 10 pm as I felt it was better that I did however the important thing was the hotel made me feel safe and that is very important . I must apologise I have red/pink hair and I sadly left one of your towels with colour residue . Sorry about that. I give the hotel 100% Thank you

Stayed in June 2024

Coffee at the bar in reception was cold.

Good breakfast. Comfortable rooms if a little small where we were.

Stayed in June 2024

Nice, clean room, very comfortable table. Buffet breakfast was very good.

Stayed in June 2024

Fantastic staff, really good breakfast, well located to the metro network

Stayed in May 2024

Lobby presentation was not good. Also I couldn’t breathe well because of extreme fragrances in the air, in the hall and our room.

Breakfast was good. Room was good and clean.

Stayed in May 2024

Great hotel with perfect value for money. Clean rooms, very decent breakfast and at a location that brings you into the city center by metro in 10 minutes.

Stayed in June 2024

- no kettle in the room, - only one glass in a double room, - the same breakfast all week (lots of sweets, but always the same one ham and cheese).

- close to metro station, - helpful and friendly staff, - comfortable bed, - clean room, - a lot of shops and restaurants next to the hotel, - quiet in the room.

Stayed in June 2024

Quite noisy with traffic, small bathroom. No coffee or tea making facility in room.

Clean, staff obliging, updated decor, complimentary water and a coffee, supermarket 2 doors down.

Stayed in June 2024

Some noise from passing traffic and you could here the metro trains. Quite a way out of the city

Superb breakfast. Spacious room.

Stayed in May 2024

Clean, neat and close to train station. Breakfast was great.

Stayed in May 2024

We could hear room above showering very clearly (thin walls) A little noisy late at night.

Fantastic and helpful staff. Very clean and good sized room.

Stayed in May 2024

Nothing! Everything was perfect!

Great hotel, great location! Have stayed here multiple times when visiting Lisbon. Metro outside hotel. Breakfast delicious. Close to airport by metro and taxi.

Stayed in May 2024

Nothing excellent hotel

Friendly staff, very clean hotel, located close to Metro and bus stops.

Stayed in May 2024

Advertised as having a bar/cafe in lobby but not welcoming, no staff there. Room was nice size and spacious but hairdryer was falling off the wall and melted into the holder, lots of water damage marks on the ceiling and noise from room above when using the bathroom.

Good location, nice decor

Stayed in May 2024

Breakfast, room

Stayed in May 2024