Rua Do Oceano Atlântico, 8125-478 Vilamoura, Portugal
#46 of 520 hotels in Vilamoura
Guests' ChoiceBased on 874 hotel reviews
8.7Cleanliness
9.2
Comfort
9.3
Location
9.3
Facilities
8.9
Staff
9.1
Value for money
8.0
Free WiFi
9.0
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End of dialog contentReviewed: 21 June 2024
Julie
United KingdomSunbeds we're a bit uncomfortable no cushioning, and no toilet facilities at the pool bar end of a very large pool, it would have been better to have some there for guests comfort, rather than having to go, either inside the hotel or the other end if the pool area
Excellent position, lovely room Excellent friendly staff, clean, breakfast was lovely
Stayed in June 2024
Reviewed: 17 June 2024
George
United KingdomNothing.. it was perfect.
Staff are great and the hotel was luxury..lovely smell of new carpet in the hotel
Stayed in June 2024
Reviewed: 16 June 2024
Jill
United KingdomWe can’t think of anything any of the staff could have done better.
Buffet breakfast was excellent so much choice fresh & hot where appropriate, very enjoyable & to be able to sit outside was lovely.
Stayed in June 2024
Reviewed: 13 June 2024
Patrick
IrelandExcellent Breakfast - Both Food Variety & Staff
Stayed in June 2024
Reviewed: 11 June 2024
Brendan
IrelandWE HAD DINNER ON THE SATURDAY NIGHT , WE WERE DISAPOINTED WITH THE AMOUNT OF PEOPLE THAT WERE THERE - VERY FEW CAME IN EVEN THOUGH BREAKFAST WAS PACKED - WE WERE NOT EXCITED WITH THE FOOD WE HAD AND THE WINE CHOICES COULD HAVE BEEN BETTER ( I THOUGHT). THIS WAS JUST SOMETHING SMALL .
BREAKFAST WAS ABSOLUTLY EXCELLENT -HUGE CHOICES FOR ALL - . OVERALL THE HOTEL WAS GORGEOUS - THE BARS AND FOOD AT THE BARS WAS VERY GOOD - THE ROOM WAS BIG AND SPOTLESS - STAFF WERE EXCELLENT - I WOULD DEFINATELY RECOMEND PEOPLE TO STAY HERE
Stayed in June 2024
Reviewed: 11 June 2024
Michaela
United KingdomnOTHING
The breakfast had a wonderful selection, even catered for those gluten free. Liked the option of sitting inside or outside depending on the weather. The staff were very attentive and cleaned up constantly, so there was never any tables with food left there.
Stayed in June 2024
Reviewed: 10 June 2024
Marie
Irelandfood at lunch left alot to be desired. Cup of tea €4. Chips with every course
breakfast was fantastic lots of fruit omelette made as requested room on 3rd floor which we requested ... not too high
Stayed in June 2024
Reviewed: 9 June 2024
Mike
IrelandPool bed booking system needs improvement
Fantastic buffet breakfast, great shower, very clean, friendly staff. Great location nice walks nearby in both directions.
Stayed in May 2024
Reviewed: 8 June 2024
Ranjodh
United KingdomGood location
Stayed in May 2024
Reviewed: 5 June 2024
Carol
IrelandThe rooms could do with a bit of updating
One of the best breakfast buffets I've had, plenty of choice and very fresh!
Stayed in June 2024
Reviewed: 3 June 2024
Eilidh
United KingdomOur fridge in our hotel room was broken. We complained multiple times to reception staff but nothing was done. Staff told us that the fridge was just ‘sensitive’ however it was not cold at all and our friends in other rooms fridges were working normally. Complained a final time on checkout and was told someone would follow it up with us but we are still waiting.
Beautiful place, excellent location. Hotel is absolutely spotless.
Stayed in May 2024
Reviewed: 3 June 2024
Dr
United KingdomNothing
Location
Stayed in May 2024
Reviewed: 27 May 2024
David
United KingdomLocation, spacious.
Stayed in May 2024
Reviewed: 26 May 2024
Amy
IrelandWe had to pay €28 to use the indoor pool which we thought would be warm as it was too cold outside, when we got in the pool it was freezing cold and so we stayed 10 minutes total there between getting changed and getting in the pool .. waste of money and felt it was an unnecessary charge as we were staying in the hotel.
The staff were beyond amazing. Every single staff member we passed said hello and greeted our baby. The staff couldn’t be any more helpful and accommodating!
Stayed in May 2024
Reviewed: 24 May 2024
Paul
United KingdomAll good, particularly service and breakfast. Best hotel swimming pool I have come across.
Stayed in April 2024
Reviewed: 23 May 2024
Henry
United KingdomNo WC near pool bar
Breakfast
Stayed in May 2024
Reviewed: 23 May 2024
Andrew
United KingdomFairly expensive room rates that dropped dramatically nearer the trip
Good gym and fantastic breakfast
Stayed in May 2024
Reviewed: 20 May 2024
Judith
United KingdomNo aspects of the stay were unfavourable.
Excellent breakfast - plenty of different food to suit all dietary needs. Location great for walk in to the marina.Room spacious and housekeeping very good.
Stayed in May 2024
Reviewed: 18 May 2024
Caroline
IrelandThe new towel rule
Superb location and staff
Stayed in May 2024
Reviewed: 16 May 2024
Vladimir
United KingdomStaff exceptional, clean and comfortable
Stayed in May 2024
Reviewed: 15 May 2024
50diane50
CanadaThere was nothing I didn't like The pool was a bit cool but still went in, just not for a long time
Location was excellent. Close to everything
Stayed in May 2024
Reviewed: 15 May 2024
Alison
United KingdomPool attendant kept disappearing and the young one wasn’t very helpful
Staff were friendly and helpful, great pool and sun deck area , great buffet breakfast,amazing power shower and lovely toiletries
Stayed in May 2024
Reviewed: 9 May 2024
Liam
Irelandnoting
staff where great
Stayed in April 2024
Reviewed: 8 May 2024
Samantha
United KingdomGreat location and a luxurious stay.
Stayed in May 2024
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