The location is excellent, the rooms were nice and clean, the breakfast was very nice and Carla was exceptional.

Stayed in September 2024

It was an oasis from the hustle, bustle and noise of Porto! Way too many stairs, but the staff helped me with my luggage. I was so very grateful!

Stayed in August 2024

The water was a little dripping out of shower, but because of that I felt like home since I got same problem :)

We had an amazing stay at this beautiful apartment in the heart of the old town. The stunning architecture and elegant interior design truly captured the charm of the area, and the exposed stone elevation added a unique touch that made our experience even more special. We couldn't have asked for a better location or ambiance for our visit.

Stayed in September 2024

There's nothing to dislike!

Outstanding hospitality, a lovely building, perfectly located and a really beautiful first floor room with a balcony. You could not ask for a more hospitable, professional or personable host than Carla, who makes sure of everyone's comfort and enjoyment of their stay. There are dozens of restaurants, cafes, shops and wine cellars within a few minutes walk. It's a vibrant and lively area, so there are lots of visitors about, but despite that respect is maintained for the long term residents of a very old neighbourhood. It's a lovely blend of old and new ways. We think it was the perfect stay!

Stayed in July 2024

Lady running the property was so helpful

Stayed in September 2024

The staff were absolutely amazing, incredibly helpful and attentive and friendly. The room was super clean and they were flexible with when they would come and clean it. Had a wonderful stay, in a very cute boutique hotel. It is right by the river, about a 2 minute walk so a fantastic location

Stayed in September 2024

Not picking up the entry instructions that they would be sent to my what's app, text and email on the day of arrival. My mistake not picking this up. Did speak to someone to give me codes

We really liked the very helpful receptionist Carla. Gave us so much helpful information to plan our day, tips to navigate the steps and guidance for walks and food. Made our time in Porto so much more special..Plus a delicious breakfast. Excellent location

Stayed in September 2024

Beautiful boutique property. Carla the concierge lady is absolutely amazing.

Stayed in June 2024

The airport shuttle taxi I booked through the company didn't arrive on the day of departure so I had to book a last minute uber. An iron and some more hangers would have been ideal. Some may struggle with steps to the top floor room but I was fine.

I wouldn't stay anywhere else in Porto; great location next to the port cellars and river, beautiful and private view from the balcony (perfect place to watch the sunset over the river), comfy bed, incredible rain shower, mini fridge for necessities, decent wardrobe space, restaurants right outside (without being too noisy or boisterous). Felt safer than I have in most European cities as a solo female traveller. Launderette next door is handy if you're staying for longer/ travelling through Portugal.

Stayed in July 2024

All! My bedroom was great and Carla so nice!

Stayed in August 2024

Shower door seal needs fixed.

Probably the frendliest staff we met in our trip through Portugal! Room is chic and the complimentary Port was very welcome. Great place to stay if you're visiting Porto - nice flat waterfront on both sides to explore, which is a lovely break from Porto's many many hills. Porto was also our favourite city of the trip.

Stayed in July 2024

Amaizing location, beautiful rooms, cleaness very nice continental breakfast , friendliness of staff. Great!!!

Stayed in July 2024

Nothing to complain about would recommend adding a kettle to rooms.

A beautiful hotel, that lives up to it's name of having the perfect charm. We had a wonderful stay and felt extremely welcomed by Carla. Thank you for the exceptional hospitality, looking forward to returning one day.

Stayed in July 2024

Nothing.

It was spotless and charming. The snacks and fresh fruit was always available, my bed was so comfortable, and the location was perfect. Just steps to the Douro river. The staff was so kind, Pamela and Carla were great. 10/10 recommend.

Stayed in July 2024

you have to caunt with not cheap extra charge for car parking

perfect location, area, equipment etc ...

Stayed in July 2024

No coffee facilities in the room was a small minus.

Very helpful staff. Lovely interior design and high quality furnishings. Great location.

Stayed in June 2024

Nothing!

Carla was a dream host! She was so welcoming, friendly with fantastic recommendations and truly spoiled us! The location is incredible and room was exactly as per pictures with THE most comfortable bed! We absolutely loved our stay and will be returning!

Stayed in June 2024

Having to fly home.

Stop looking, this is where you need to stay in Porto! First of all, thank you to Carla and her team for making us feel so welcome and comfortable during our stay. Carla went above and beyond, treating us to a breakfast for our anniversary, and honouring our request for a top floor room. Carla was also very attentive, communicating well on WhatsApp and arranging us tours and things to do before we arrived. We also arrived late at night, and she made sure we had the code and instructions to get in. The room at the top on the fourth floor is incredible, with a balcony/terrace providing views of the port caves, the river, and Porto on the other side of the river. It's just incredible and very romantic! This little gem exceeded our expectations, and then some! The location was superb, right in the heart of Gaia, just minutes from World of Wine and seconds from the river, with views of Porto on the other side. There are loads of restaurants around and we'd recommend staying this side of the river in Gaia. The guesthouse is modern, clean, comfortable and stylish, and Carla was first-class - we'll miss her smile and warmth but hope to come back to Porto soon. Thank you Carla and co!

Stayed in June 2024

Comfortable place, welcoming and friendly staff, ideal location. We enjoyed our stay.

Stayed in June 2024

Nothing

The location, decor, breakfast and staff. Carla made us very welcome

Stayed in June 2024

Glass bannister on staircase difficult to use safely. A fixed bannister handrail on the wall would be much better,

Stayed in June 2024

Can’t think of anything.

This small boutique hotel is indeed charming and comfortablely appointed. Although lots of stairs, my husband and I stayed in the room at the top with its tiny balcony and fantastic view. One evening we sipped a glass of Port and watched the sunset over Porto. Carla, the front desk manager, was so helpful in directing us to the important sights and laid out a perfect route on a map. Plenty of restaurants on the Vila Nova de Gaia side, and we even found street parking,

Stayed in May 2024

perhaps a wooden hand rail on the stairs above the glass?

Many of the roads in Porto are very steep so being situated down by the river in Vila Nova De Gaia was a bonus .Ideal for the Port lodges and an easy walk across the lower part of the bridge to the Ribeira restaurants at night although there are many nearer (especially the food court). No steep climb to go back! The bed was huge and comfortable. The room was quiet. The ( 0paque) glass wall to the bathroom was not the problem I thought it might have been! Carla was very helpful. We were able to let ourselves in after a late arrival with the excellent communication given.

Stayed in May 2024

Exceptional hospitality, cleanliness, smelt amazing, good location.

Stayed in May 2024