The stairs. I was on level 3 and with an injury those stairs were a killer.

Carla and Pamela went out of their way to help answer questions and make my stay better.

Stayed in October 2024

A bit of noise from the street

Location ,great breakfast, super friendly staff. Carla - thank you

Stayed in October 2024

A beautiful property in a lovely location.

Stayed in October 2024

Parking was unavailable which we knew but it was next to impossible to get near the hotel because the main road is blocked but the GPS doesn't recognize that. Asked ahead of time how to get to parking but no luck.

Hotel was in a terrific location. It was easy to get to restaurants and transportation. Place was clean and quiet except for the people banging on our door in the middle of the night when they could not find their room and no one is working there in the evening.

Stayed in October 2024

Nothing

The rooms and views are spectacular Breakfast delicious!! Staff goes out of the way to guide you from tours to restaurants both Carla and Pamela

Stayed in October 2024

If are driving, parking is a nightmare. Also getting in and out of the region is challenging with up & down narrow streets

Loved the proximity to the water front and Luis bridge. All major points of interest were walkable distance.

Stayed in October 2024

Nothing

Stylish, spotlessly clean and in a perfect location. Staff were very helpful and communicative

Stayed in October 2024

Steps up to the 4th floor quite steep .

Fantastic location, great room and super breakfast . Carla was so helpful and made the stay very special.

Stayed in September 2024

The location is excellent, the rooms were nice and clean, the breakfast was very nice and Carla was exceptional.

Stayed in September 2024

It was an oasis from the hustle, bustle and noise of Porto! Way too many stairs, but the staff helped me with my luggage. I was so very grateful!

Stayed in August 2024

There's nothing to dislike!

Outstanding hospitality, a lovely building, perfectly located and a really beautiful first floor room with a balcony. You could not ask for a more hospitable, professional or personable host than Carla, who makes sure of everyone's comfort and enjoyment of their stay. There are dozens of restaurants, cafes, shops and wine cellars within a few minutes walk. It's a vibrant and lively area, so there are lots of visitors about, but despite that respect is maintained for the long term residents of a very old neighbourhood. It's a lovely blend of old and new ways. We think it was the perfect stay!

Stayed in July 2024

Lady running the property was so helpful

Stayed in September 2024

The staff were absolutely amazing, incredibly helpful and attentive and friendly. The room was super clean and they were flexible with when they would come and clean it. Had a wonderful stay, in a very cute boutique hotel. It is right by the river, about a 2 minute walk so a fantastic location

Stayed in September 2024

Not picking up the entry instructions that they would be sent to my what's app, text and email on the day of arrival. My mistake not picking this up. Did speak to someone to give me codes

We really liked the very helpful receptionist Carla. Gave us so much helpful information to plan our day, tips to navigate the steps and guidance for walks and food. Made our time in Porto so much more special..Plus a delicious breakfast. Excellent location

Stayed in September 2024

Beautiful boutique property. Carla the concierge lady is absolutely amazing.

Stayed in June 2024

The airport shuttle taxi I booked through the company didn't arrive on the day of departure so I had to book a last minute uber. An iron and some more hangers would have been ideal. Some may struggle with steps to the top floor room but I was fine.

I wouldn't stay anywhere else in Porto; great location next to the port cellars and river, beautiful and private view from the balcony (perfect place to watch the sunset over the river), comfy bed, incredible rain shower, mini fridge for necessities, decent wardrobe space, restaurants right outside (without being too noisy or boisterous). Felt safer than I have in most European cities as a solo female traveller. Launderette next door is handy if you're staying for longer/ travelling through Portugal.

Stayed in July 2024

All! My bedroom was great and Carla so nice!

Stayed in August 2024

Shower door seal needs fixed.

Probably the frendliest staff we met in our trip through Portugal! Room is chic and the complimentary Port was very welcome. Great place to stay if you're visiting Porto - nice flat waterfront on both sides to explore, which is a lovely break from Porto's many many hills. Porto was also our favourite city of the trip.

Stayed in July 2024

Amaizing location, beautiful rooms, cleaness very nice continental breakfast , friendliness of staff. Great!!!

Stayed in July 2024

Nothing to complain about would recommend adding a kettle to rooms.

A beautiful hotel, that lives up to it's name of having the perfect charm. We had a wonderful stay and felt extremely welcomed by Carla. Thank you for the exceptional hospitality, looking forward to returning one day.

Stayed in July 2024

Nothing.

It was spotless and charming. The snacks and fresh fruit was always available, my bed was so comfortable, and the location was perfect. Just steps to the Douro river. The staff was so kind, Pamela and Carla were great. 10/10 recommend.

Stayed in July 2024

you have to caunt with not cheap extra charge for car parking

perfect location, area, equipment etc ...

Stayed in July 2024

No coffee facilities in the room was a small minus.

Very helpful staff. Lovely interior design and high quality furnishings. Great location.

Stayed in June 2024

Nothing!

Carla was a dream host! She was so welcoming, friendly with fantastic recommendations and truly spoiled us! The location is incredible and room was exactly as per pictures with THE most comfortable bed! We absolutely loved our stay and will be returning!

Stayed in June 2024