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Reviews of BmyGuest - Castelo Stylish Flat

Santa Maria Maior, 1100-537 Lisbon, Portugal

#2826 of 3,694 Holiday rentals in Lisbon

Guests' Choice

Review score

Based on 16 apartment reviews

6.9

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.3

  • Location

    9.0

  • Facilities

    6.6

  • Staff

    7.9

  • Value for money

    7.2

  • Free WiFi

    8.1

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Showing 1 – 16

  • Reviewed: 24 June 2024

    7.0
    Good and quite enough for a very short stay
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    A lot of stairs, it is a hustle for people with luggages. Maybe a small addition of an AC unit for cooling during hot weather. Maybe find a way to make it easier to pick up the keys (maybe a lock box next to the main entrance instead of going to a different location).

    The location and the staff is very friendly.

    Stayed in June 2024

  • Reviewed: 8 September 2023

    6.0
    expensive but adequate for a good location. Picking up the keys at a separate location was a pain
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 5 nights

    No kettle. No carbon mono oxide alarm. Bedroom doors were sliding doors and very difficult to use

    Stayed in September 2023

  • Reviewed: 10 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The flat is actually not so clean and old. The smell in the flat was bad, especially in the room. The light was dark. Need to pick up the key at another place which is far from the flat.

    Location

    Stayed in July 2023

  • Reviewed: 10 November 2022

    6.0
    Great place in a great location but definitely not well maintained.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment
    • Stayed 2 nights

    Terrible that keys have to be picked up so far from the property. This was very difficult with luggage. Many things were not in great shape or dirty. Furniture in living room definitely needs replacing.

    People in the rental office were friendly and information was clear. Apartment is in a great location; convenient to transportation and most things were very walkable. Nice view.

    Stayed in November 2022

  • Reviewed: 23 October 2022

    6.0
    Great location but should arrange easier way to obtain keys.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    having to pick the keys up from a different location was a real pain. if you arrive on an early flight you need to arrange to leave your bags somewhere. Add another £20 on accommodation costs for taxis.

    location is excellent

    Stayed in October 2022

  • Reviewed: 20 October 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    The flat needed some elementary items in the kitchen. A lighter for the stove, dishwashing soap, a cloth, a kettle and some extra toilet paper for the bathroom.

    Beliggenheden. Det var hyggeligt med guitarspil hver aften fra restauranten nedenunder.

    Stayed in October 2022

  • Reviewed: 16 June 2024

    2.0
    Very poor
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    NO electric plugs near bed, rooms w/o ventilation, staircase w/o lights, no wifi info on hand (had to climb a chair to reach router, risking fall), no minimal neccesities included like dishwashing soap, cloth, paper towel, handsoap, etc., only 2 windows in the apartment and one could not be open, poor ventilation and noisy.

    Location is too noisy and couldn't close the only window of the apartment for lack of proper ventilation.

    Stayed in June 2024

  • Reviewed: 28 December 2023

    2.0
    I don't recommend it to people who want to travel comfortably.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    The hotel and the place where you receive the keys are different. Communicating with them is very difficult. You have to wait on the street except for check-in time. The facilities are older than they seem in the picture.

    It's close to the old town, so it's accessible.

    Stayed in November 2023

  • Reviewed: 16 August 2023

    1.0
    My Be my guest Castelo Stylish Flat experience
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 13 nights
    • Submitted via mobile

    The apartment was dirty, the toilet was filthy with a lot of mold on the shower wall, the weekly cleaning service was not carried out,, some towels were ripped, the pillows are completely worn out, you have, you have to beg for replacement of the sheets, blankets and towels, the staff is not accessible.

    Nothing

    Stayed in August 2023

  • Reviewed: 13 June 2023

    4.0
    Meh
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Apartment above a busy restaurant and street noise went all night long with people drinking and partying. Furniture was uncomfortable and the chair for third person was awful. No drip coffee maker and no coffee. No air conditioning or fans so apartment was stuffy and warm. Having to pick up the key first in a location 20 minutes away was a pain. If you want to stay out all night in a busy location then it's a great apartment. If you like sleep and comfort I suggest another location.

    There were three of us and we each had our own bed. The bathroom was large and nice. The wifi was excellent.

    Stayed in June 2023

  • Reviewed: 21 July 2022

    5.0
    the staff were very responsive and helpful.
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    the apartment is dated. there was only one window to let in air . as it’s location was on the 28 tram line the road was very noisy at night. bedrooms had no windows or fans making it v hard to sleep.

    it’s excellent location

    Stayed in July 2022

  • Reviewed: 18 June 2022

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2022

  • Reviewed: 11 October 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in October 2022

  • Reviewed: 10 April 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2022

  • Reviewed: 22 November 2021

    10
    I AM very satisfied of the 4-night stay at the BMyGuest appartment in Largo Sao Martinho 5.
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2021

Showing 1 – 16

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