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Reviews of Casa das Carpas

Ladeira dos Impedidos 39, 4620-557 Vizela, Portugal

#1 of 5 hotels in Vizela

Guests' Choice

Review score

Based on 23 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.8

  • Comfort

    9.8

  • Location

    8.8

  • Facilities

    9.6

  • Staff

    9.8

  • Value for money

    9.3

  • Free WiFi

    9.1

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Showing 1 – 23

  • Reviewed: 29 July 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    Bruno and Carla were very nice and helpful. Thanks to them 😊 The room was clean.

    Stayed in July 2024

  • Reviewed: 20 August 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful property! Great service!

    Stayed in July 2023

  • Reviewed: 12 July 2023

    10
    It was comfortable, clean, tranquil, quiet and beautiful.
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 8 nights
    • Submitted via mobile

    It is very remote. You really need a car if you are coming to this property. But the roads in Portugal are mostly good, just a few hills here and there so if you don’t like a manual car and hills you might want to think again.

    It is a beautiful, peaceful and wonderful property. The rooms are well equipped, gorgeous and clean. Carla and Bruno were amazing so attentive to your needs and they spoke excellent English. I would highly recommend for a couples retreat if you want perfect peace and quiet. The pool was absolutely delightful, temperature was just right. The views are amazing too.

    Stayed in July 2023

  • Reviewed: 4 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite with Terrace
    • Stayed 1 night
    • Submitted via mobile

    The staff was highly professional and attentive. I forgot something in the room and they promptly mailed it to my address.

    Stayed in July 2023

  • Reviewed: 29 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Junior Suite with Terrace
    • Stayed 1 night
    • Submitted via mobile

    No issues

    The place is beautiful 😍

    Stayed in June 2023

  • Reviewed: 29 June 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Suite with Terrace
    • Stayed 2 nights

    Scrambled eggs were superb Very friendly hosts Comfy bed

    Stayed in June 2023

  • Reviewed: 7 June 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely place, very quiet with nice view. The rooms are outstanding.

    Stayed in June 2023

  • Reviewed: 2 June 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite with Terrace
    • Stayed 1 night
    • Submitted via mobile

    Everything about this place was wonderful. The staff went above and beyond for us as a Bridal Party getting ready for the big day! A massive thank you to Bruno and Carla!

    Stayed in June 2023

  • Reviewed: 26 May 2023

    9.0
    Superb
    • Business trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Suggest to bring a car as there arent much taxis or ubers around. There also is no restaurant in the property so if you need to have lunch or dinner, you will definitely need a car or need to call a taxi (there are few in the area).

    Staff was amazing and so accommodating! the rooms and property were beautiful and very clean!

    Stayed in May 2023

  • Reviewed: 22 August 2022

    9.0
    Great experience!
    • Leisure trip
    • Family with young children
    • Junior Suite with Terrace
    • Stayed 2 nights

    Great and quiet location. Room was super clean and extremely confortable. On top of this, really nice breakfast and great and super available staff.

    Stayed in August 2022

  • Reviewed: 3 August 2022

    10
    Wonderful hosts. Lovely accommodation Would highly recommend.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bruno and Carla were so welcoming and helpful. They were lovely to chat to and went out of their way to do things for us… book taxis, Bruno drove us at one point because no taxi was available, allowing us to stay late in our room. They couldn’t have done more for us. The room was lovely, well appointed, great bathroom, nice little terrace and great pool. It was all wonderful. Would definitely return.

    Stayed in July 2022

  • Reviewed: 22 August 2024

    1.0
    Dont go her!!!
    • Leisure trip
    • Family with young children
    • Junior Suite with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Just to say that in 20 years living in Portugal this was the worst experience ever. It always a problem when a nice place run by amateurs, who doesn’t know what clients service is. In my opinion, and i travel arothe world for the past 35 years, when you start neglecting you clints need and only thinks how to get more and more money, this when you start loosing everything! I hope this property will change they attitude! Screaming at pregnant woman at her wedding day, even if she is wrong completely, is just not right!!!!

    Stayed in August 2024

  • Reviewed: 20 August 2024

    1.0
    If you like quiet and negative energy place!!! This is the one!
    • Leisure trip
    • Family with young children
    • Junior Suite with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Location and view!!!

    The property itself is good, because it new. But the staff and especially the attitude of an owner who is also a manager is ofull if not to say unprofessional, very rude aggressive and negative!!! We have rented for two days 7 out 9 rooms at this hotel. We been there for a special action it was a wedding. Just to mantion that one month before we also rent one room jus to see the place and talk to administration about our stay. For everything we ask (lunch, our guests ect) received verbal confirmation from one of the manger Carla. She was very nice and helpful! The day we have arrived we meet an owner of this place and herwe start. This person was very negative, she say that we cannot have lunch (which we have agreed) then she refused to let enter our guest in very rude mener, didn’t explain anything, just say NO they cannot come to MY HOUSE!!! I have paid over 2000 euro and rent almost all hotel, my guest staying in front of the hotel and she didn’t let them in. Only after my wife (who is pregnant) ask her with a tears in the eyes ( it our wedding) she say we have to pay extra 25 euro for each guest. Ok we said. We been waiting for 8-10 guests. That waht we say to her. When 8 guests arrived, she said that she would not let no more guests!!!! So when another two guests arrived she refused them to enter!!! Then more, one of the manager come to my sone and told him in very aggressive maner that if we don’t pay for guests we going to have problems!!! When i told this to owner she was defending him and skimming at me!!! Just imagine you come to celebrate you wedding with friends and family and they cannot come, because administration decided suddenly to make new rules!!! No explanation, no hospitality NOTHING!!! So to stop this negativity we have to go (23 person) and find another place!!!!! It was a nightmare!!!! And this people just stay outside and smile ar us. When we come back at 21.30 without guests of course!

    Stayed in August 2024

  • Reviewed: 6 August 2024

    8.0
    boa estadia ambiente familiar
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 3 nights

    There are no comments available for this review

    Stayed in July 2024

  • Reviewed: 15 July 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in July 2024

  • Reviewed: 24 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Suite with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: 29 June 2023

    10
    Exceptional
    • Leisure trip
    • Group
    • Superior Suite
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2023

  • Reviewed: 26 July 2022

    10
    One word describes the staff, the hotel and the service. Exceptional!
    • Leisure trip
    • Family with young children
    • Suite with Terrace
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in July 2022

  • Reviewed: 24 July 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Junior Suite with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2022

  • Reviewed: 20 July 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2022

  • Reviewed: 20 October 2021

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Suite
    • Stayed 1 night

    There are no comments available for this review

    Stayed in October 2021

  • Reviewed: 22 August 2024

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Suite with Terrace
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2024

Showing 1 – 23

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