Bar not completely staffed

Very clean, quiet, and spacious room Good location with Good parking.

Stayed in September 2024

Breakfast is repetitive as it's the same every day and they only have 1 coffee machine, so at times there is a queue to get your drink.

I've been there a week with my son. The hotel looks renewed and the facilities are nice, clean, modern. The room is large, clean, with balcony. Tea facilities, fridge, safe, and a powerful and big shower. The location of the hotel is convenient too, very close to the airport (~10EUR with the taxi, 10-15 minutes) and to the main attractions of Ponta Delgada and transports. We used buses for our entire stay, they are reliable and we reached many locations and beaches with them. A nice bakery just outside the hotel

Stayed in August 2024

Price seemed a little on the high side for what we got. But it is in a good part of town easily walkable and we would stay again.

Nice clean rooms, large comfortable beds, tasty breakfast.

Stayed in September 2024

Breakfast - the same menu every day, very little choice, not a single piece of vegetables (in the middle of the vegetable season).

Great location, close to the city center, large parking area. The hotel after a general renovation, looks much much better than before (although in details the quality of the renovation work is tragic).

Stayed in June 2024

In the morning they do the rooms leaving the doors open to ventilate. The doors slam hard every 15 minutes. If you are trying to sleep till late it is very very noisy. The room service should use door stoppers if they want to work this way.

Spacious room, comfortable bathroom, good location.

Stayed in August 2024

The room was clean and spacious. The perfumes in the shower were of good quality and pleasant. The location of the hotel is excellent. Big and comfortable beds.

Stayed in July 2024

Amazing customer service from the staff. We stayed in the Santa Maria room. Very spacious, clean, comfortable beds and pillows. Great location, bakery a few steps away, close to Portas da Cidade, Parque Atlantico, as well as Portas do Mar.

Stayed in August 2024

Our room was on the street side so it was a little noisy at times but otherwise fine.

We chose this place for the central location and free parking. Both were great. The hire car was very safe in the car park and it was a quick 15 minutes walk into centre of Ponta Delgada. The breakfast was excellent and you can eat outdoors if there is space. Unlike other reviews we found there was always plenty of food and choice. The bed was extremely comfortable and room was spotless. The aircon was very much needed and worked well. The shower and bathroom were lovely and plenty of hot water. We loved our stay. It suited all our needs.

Stayed in August 2024

Bit overpriced.

Breakfast was great. Very clean. Wonderful, and helpful staff.

Stayed in July 2024

There's nothing bad to say about the hotel.

We were 2 couple's and we definitely recommend this hotel for the price, staff, cleanliness and location. Walking distance to the Portas da Cidade and Portas do Mar in Ponta Delgada. Parking on-site. Continental breakfast buffet was just perfect. The beds and pillows are super comfortable. André at the front desk was very helpful and gave us amazing customer service.

Stayed in July 2024

Sound isolation of the room door. Some very noisy guests woke us in the middle of the night.

Clean room + central location + free and easy parking

Stayed in July 2024

Breakfast is just okay.

Modern clean rooms with balcony's close to the city center. The hotel has a car park.

Stayed in July 2024

We only stayed one night - everything was fine.

Good location in Ponta Delgada, very friendly staff. As we needed to leave early in the morning we got a breakfast box to take with us which was ok - but we cannot say anything about the usual breakfast.

Stayed in June 2024

Just a few steps from city center but quiet at night. Friendly staff, clean, well-organized. We only stayed one night in between flights and for that it was perfect.

Stayed in June 2024

Breakfast was on basic side, same food every day, little selection, bread rolls baked from frozen dough, shame as there is great bakery next to the hotel, often things were missing or finished and stuff had to be asked to add more

Specious room, clean with all amenities, great central location, onsite parking

Stayed in June 2024

Breakfast was very good. Large choice of both cold and hot food. Could help yourself to as much as you wanted. Even providing a breakfast in a box when we left the hotel early for are return trip. I thought the cleanliness of the hotel was exceptional and the staff were very helpful. Organising a taxi for our early morning flight.

Stayed in June 2024

We had the same breakfast every single day. It was a little bit annoying.

It was very nice, clean, close to the centre, with parking place and nice stuff

Stayed in May 2024

Nothing

Perfect location close to the city centre, next to a great bakery for pasteis de nata :)! Extremely friendly and helpfull staff, and very nice surprises for our honeymoon!

Stayed in June 2024

Very clean great location good breakfast

Stayed in June 2024

Excellent position, superkind staff

Stayed in June 2024

Very centrally located and an easy 10 minute cab ride from the airport. Very clean. Staff was very kind and friendly, and breakfast was great.

Stayed in May 2024

Though the shower area is big, the bathroom is slightly smaller than most

Rooms are spacious and new. Location was really good with a lot of good restaurants nearby. Service was excellent and the breakfast (included) was good too. Having a parking area was very convenient too.

Stayed in May 2024

Staff was super helpful and it was clean and comfortable.

Stayed in May 2024

Parking overflow was a dark, dirt, muddy lot without any cameras. I was not at all happy to park our rental car there. I'm 100% certain one of the scuffs to the plastic front under bumper was incurred in this lot, due to the darkness. I was very disappointed to learn that they do not give fresh coffee pods in the room when you stay multiple nights. This is generally a normal amenity to have freshened up daily with cleaning, but this property seems to have determined the cost of providing daily room coffee is more than the cost of client discontent. They do have coffee pods available for sale.

Good Location. Just up the hill from the busy port area. And 2 blocks from a quaint selection of restaurants (including O Tasca, yummy) Parking area is wonderful, when inside the compound walls. It was very quiet and curtains provided a wonderful dark sleeping environment. Shower water pressure was a joy, and the soap products very nice. Nice soft towels, but I would love to have a smaller washcloth included with the bath and hand towels. The rooms are very clean and spacious. We chose one of the suites (Azores Suite). Breakfast buffet was average, but plentiful. Staff were very nice and always smiling.

Stayed in May 2024