There was a lot of mould in the shower.

Loved the design of old meets modern.

Stayed in September 2024

I have to say, I expected the room to be a bit more well’maintained (several marks on the walls and windows) and larger in size.

The adaptation of the ancient structure with the modern one is awesome. The hotel’s peaceful armosphere makes you feel at home. Excellent breakfast. Very kind staff. The view of the city of Porro from the room is stunning.

Stayed in September 2024

All good

Older property that had been modernized. Very historic. Beautiful garden. Several restaurants within walked by distance.

Stayed in September 2024

We found out only the last morning that specialty coffees (espresso, cappuccino) could be ordered for breakfast.

Very tasteful design and sweet staff. Nice, priceworthy honesty bar with a decent selection and lovely atmosphere. .

Stayed in September 2024

A bit of amateur feeling from staff, but they were cute

The building and location, the courtyard, the common areas

Stayed in September 2024

To be honest, nothing.

Very nice eclectic hotel, in a fantastic location close to Gaia Riverside but quiet and peaceful

Stayed in September 2024

If you travel by car parking is very difficult

Everything was excellent

Stayed in September 2024

No parking spot ( you have to pay 15€ a day and not very close to carry luggage), expensive for not including breakfast

Perfect location 2 minutes from the port, many restaurants around, cool vibe of an ancient building, great shower

Stayed in September 2024

forewarning that the entrance to the hotel does not look like the modern web image would have saved a few minutes searching for the way in but I now understand the intent to blend the original with the new, and obviously any taxi driver would know the location (I walked from the metro station)

Outstanding and attentive service from the owner and all front of house staff after my baggage went missing on fight to Porto. Went well beyond the normal level of service. Breakfast was great. Hotel fascinating. Location so close to the Douro riverside and numerous restaurants was very convenient.

Stayed in August 2024

Balconies are small and you are not able to sit on them.

Lovely view from room, good location, stylish reception area.

Stayed in August 2024

We really enjoyed the beautiful and quiet garden, and the beautiful interior of the hotel. And the location was perfect: not in Porto itself but on the other side, in peaceful Vila Nova de Gaia. But in walking distance from everything. The staff was very nice, very helpful, very professional. We mentioned to the staff, that some people (we) have parfume allergies, and that the washing powder is heavily perfumed. This is a general issue in hotels world wide, and this use of perfume in the surroundings is absolutely unessesary, and forces people to be exposed to it. (In my opinion it shoulf be regarded the same way as exposure to smoke). The staff immediately accommodated us on this.

Stayed in August 2024

The breakfast was bit disappointing- for such a lovely hotel probably with a bit of effort could be really goos

Super hotel- totally not what you expect from the outside. Great location

Stayed in July 2024

We stayed in rooms in the old part of the hotel and it would have been nice to have a rail above the bath to help with exit and entry. I would have preferred bigger towels.

Great location and very attentive staff. Very comfortable rooms. The garden was lovely to sit in in the evening. There was a large choice at breakfast.

Stayed in August 2024

We were offered nice coffee in breakfast room only on our last morning. The air conditioning in room is a bit noisy. If you turn it off at night and open the balcony instead, the cats are trying to get in. Weird smell of the room all the time.

Kind and helpful personnel. Nice and very clean hotel. Good distance to everything. Basically in the middle of port wine cellars. Nice view to the WOW district.

Stayed in August 2024

Beautiful historic property with fabulous staff! Paulo was so helpful!

Stayed in August 2024

Location was excellent

Stayed in August 2024

Loud music from restaurant area up to the back yard. Breakfast was boring. And even though it was quiet with guests, some of the things on the buffet wasn't filled up. When the breakfast was included in the price it wasn't bad, but I wouldn't want to pay to eat the breakfast.

Nice hotel, with a nice location close to all the portwine houses. It was clean and light.

Stayed in July 2024

Bathroom with no window or ventilation. The window faced a beautiful garden, though it was not possible to open the window.

Great location, good breakfast. Modern room and facilities. Staff is nice and helpful. I booked the economy room but there were no windows (actually, 2 but facing a common area inside the hotel, therefore no fresh air or privacy). This was not very clear from the images and description shown online. I pointed this out and was offered a different room, facing the garden without extra charge. I appreciated the way they dealt with the inconvenience

Stayed in August 2024

The breakfast can be improved

Everything was good (except breakfast, which can be improved)

Stayed in August 2024

It's very difficult to find the hotel as the sign outside is tiny and very inconspicuous. You can easily pass it by and continue down the road.

Everything was great. The view from the ground floor room was exceptional - through a full length window to the garden outside, with lemon trees and beautiful green lawn. Loved the little 'balcony' that takes you out 'into' the garden. The whole concept was super. The large open space of the foyer, beautifully decorated, the tiles and exposed rock in the reception, the cute honesty cafe and bar, the outside seating area in the garden. The breakfast was good, and the room very nicely decorated. The location in Gaia, across the river from Ribiero, made it easy to get to the river - 2 minutes walk. Then cross the bridge to arrive in Ribiero, about 15-20 mins in total. Or turn left at the river on Gaia side to access the cable cars to take you high above the city.

Stayed in August 2024

They ask for a credit card, even though I'd already paid, and didn't accept my Portuguese debit card or amex. I didn't ask but not sure how we'd have sorted things if my family member didn't have a cc. I was meant to be staying on my own and this family member joined me last minute. Perhaps I missed this warning but I suggest for places that require a specific type of bank card on arrival, this should be noted right up front.

Very comfortable beds, very quiet, but still easy to walk to. Beautiful building, very clean. Shower pressure was very good. I agree with other reviews that breakfast is nothing to write home about.

Stayed in July 2024

Our bathroom wasn’t the cleanest

Location

Stayed in July 2024

Maybe the little welcome chocolate and a body lotion in the bathroom.

Location and service was absolutely excellent. Very quiete. Loved the outdoor. Good Breakfast selection. Staff was super friendly and helpful, Great location walking distance just over the bridge to the old city.

Stayed in July 2024

Amazing stay, wonderful staff, good breakfast, location excellent

Stayed in July 2024