The bathroom doors don’t lock

Beautiful rooms, amazing breakfast, great staff, great amenities

Stayed in October 2024

At arrival in the evening the door of the hotel was closed and the doorbell didn’t work.

Staff, especially the receptionists, were very friendly and helpful. The hotel is in the city centre. Restaurants are around the corner. Parking in the parking of the Vine hotel was easy and a 2 minutes walk from the Cajú hotel.

Stayed in November 2024

No complaints. I loved it.

The hotel decoration is stylish and neat. The rooms are lovely and even if I didn’t use it, there is a small gym in the basement with a water fountain. It was also very quiet, I slept like a baby. The single room was a comfortable size and had a nice setting. The bed was cozy and the bathroom was large. There is air con in the room which you can turn on and off yourself. There was a fridge and lots of storage for clothes and food. There was a safe too. The room was very clean. The location is very central with lots of restaurants around. The walk to the beach (Praia Formosa) is about 1h14 minutes which I did twice. The airport is about 25 minutes away by car. But the mostly the staff is very friendly and helpful. I was hiking everyday and leaving before sunrise. I am also vegan. They packed my breakfast so I could take it with me. They also helped me book taxis and kept my suitcase on the first day so I could start my visit while my room was getting ready and brought my bags to the room before I came back. The standard of service is very high. I will definitely go back to this hotel.

Stayed in October 2024

Nothing

Beautiful property in a lovely location. Breakfast was awesome the best food. Even made a nice Togo breakfast since I was leaving early. People are super nice too.

Stayed in October 2024

It’s easy to find and is in the center. And it looks so cute.

Stayed in October 2024

Location, breakfast, stuff, room.

Stayed in October 2024

The location was great. Very confortable rooms. Fabulous breakfast !

Stayed in October 2024

Excellent central location for all sites and attractions.

Stayed in October 2024

There was nothing that I didn't like - genuinely a wonderful stay for a few days.

Wonderful location, close to walk to local bars/shops and parks. Very friendly hotel, the staff were all incredibly welcoming and very helpful. The room was tastefully designed and was very clean and comfortable. The food on offer for breakfast was of very high quality and delicious. I liked the nice touch of a refillable glass water bottle in the bedroom to reduce waste.

Stayed in October 2024

N/A

Great location

Stayed in October 2024

No parking and although you can park at the sister hotel it is not convenient or simple

Design, staff, location, restaurant included

Stayed in October 2024

The bed looked too soft at first impression (I am used to sleep on harder matresses) - however I had a great night sleep. also there is no desk at single room (mentioning this for those who plan to work remotely)

Absolutely loved this hotel! Location, the room design, really good bedding, breakfast, cleanliness- all perfect. It was also very quiet. The person who worked on reception was very welcoming and I felt special. Will definitely stay there if return to Madeira.

Stayed in September 2024

The staff was exceptional! Henrique was awesome with his recommendations and very helpful with any request. The hotel location is perfect! Near restaurants, and very close to the old town and the water front. The room was just the perfect size. It had a small fridge and an electric kettle. There's a samll gym. The adjacent Come Prima restaurant had great breakfast choices and an interesting and healthy lunch menu. The restaurant opened at 8 am, which was a bit late for me, but always had breakfast to go ready. I would definitely stay there again and recommend it to everyone.

Stayed in September 2024

Breakfast was wonderful, fresh with a great variety. The location was perfect, close to everything. The staff went out of their way to be helpful.

Stayed in September 2024

The hotel does not have parking spaces, only in a related hotel, 500 m away...

A small, cozy design hotel; perfect location; walking distance to the old town, slightly longer to the cable car station; the hotel is located in the pedestrian area with several restaurants within a few steps from the doorstep of the hotel (we appreciated the evening after a tiring day :-)); very nice and helpful staff (especially at the reception); super healthy breakfast, exactly as much as you need :-)...

Stayed in August 2024

Parking is an issue. Breakfast should have more choices.

Location was great. Upscale modern decor. Included breakfast. Professional staff.

Stayed in August 2024

Location, staff were awesome and super helpful

Everything. Staff was fantastic. Henrique and HElder We’re awesome. Jessica Christina and Bruno we’re amazing. Also, Armando can’t forget him.

Stayed in August 2024

Great location, delicious breakfast,big rooms.

Stayed in August 2024

This hotel was perfect, but for what I wanted to see in Funchal I kind of wish I would have stayed closer to the Old Town and nearer to the water & cable car station. The area around the hotel is beautiful, it just made me have to walk a lot more. Also, it is in a pedestrian only zone, so if you need to use taxi or bolt you need to move to a main road which is very close by. The positive is that it is very quiet at night.

Beautiful hotel in Funchal. The hotel was very nice and clean. The staff was very welcoming and always ready to help. They would even help pack breakfast in the early morning for tours. There is an attached restaurant and bars/cafes and restaurants near by. Short walk to Blandy's and to the main sights. Very quiet part of town at night. I slept like a baby.

Stayed in August 2024

Loved the breakfast and the warmth of all the staff! Super welcoming and caring with the guests. Really enjoyed all the people at the hotel, especially Renato, top notch service in breakfast!!

Stayed in August 2024

Modern, comfortable rooms and excellent beds. A la carte breakfast was a stand out.

Stayed in August 2024

Fab location, quality rooms, with flair, style & comfort. Staff friendly & super helpful. Breakfast an a la carte treat.

Stayed in August 2024

Parking was definitely an issue if you had a car. There was no air conditioning and we were on the top floor so it was a bit warm.

This hotel is absolutely beautiful. And the complementary breakfast is probably one of the best I’ve ever had. The location is perfect for seeing fun and enjoying all that the city has to offer.

Stayed in July 2024

The absence of a parking lot on the premises, even if you can use for a fee the parking of their sister hotel 500 meters away

Central location, nice size room, good breakfast

Stayed in August 2024