Estrada da Lagoa Azul - Linho, 2714-511 Sintra, Portugal
#8 of 32 hotels in Sintra
Guests' ChoiceBased on 260 hotel reviews
9.0Cleanliness
9.3
Comfort
9.4
Location
9.3
Facilities
9.2
Staff
9.3
Value for money
8.3
Free WiFi
8.8
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End of dialog contentReviewed: 26 September 2024
Candice
AustraliaNothing
Everything
Stayed in August 2024
Reviewed: 20 September 2024
Evelin
EstoniaThe deluxe rooms are 42 m2, that said they feel somehow very small because of the layout and size of the furniture. A breakfast is still 11 am but gets very packed on a weekend between 10-11. I would definitely recommend to extend the breakfast hours till 12 pm on weekends, otherwise the staff is not able to offer 5* breakfast like on other days. On a little minus side, there are 6 or 7 electric car chargers, but since it is a self parking and if you arrive late to the hotel, you miss the spot and have to wait till the car owners decide to leave and move their car. I would suggest EV charges are to be used only by valet staff that can change the cars that are being charged.
Very nice pool area, great restaurants and tasty breakfast. A large property to take long walks, and an absolutely breath-taking golf course. It is a plus that the hotel has free chargers for electric cars.
Stayed in September 2024
Reviewed: 16 September 2024
Niezen
CanadaWonderful friendly staff, beautiful rooms and stunning views. Excellent restaurants as well. Beautiful luxury resort, and you get what you pay for, the higher prices do come with higher level of good and service.
Stayed in September 2024
Reviewed: 28 August 2024
Lana
United KingdomNothing to mention
I liked everything, from the staff welcoming us when we arrived at the hotel (with cold drinks and a special kids check-in, which my son loved a lot) to the end of our holidays. All the staff were polite and tried their best to make our stay as comfortable and relaxed as possible. Our special thanks are to Alexandra and Pankaj, who served us breakfast. They were always friendly and very attentive to all our needs/ requests. All our family enjoyed our holidays and left with a wish to get back.
Stayed in August 2024
Reviewed: 6 August 2024
Purva
United Statesnothing
beautiful location and grounds, excellent facilities and staff, clean
Stayed in July 2024
Reviewed: 2 August 2024
Nimrita
NigeriaKitchen at all restaurants close very early
Property was beautiful. And the golf course and trekking paths. The food and cocktails were excellent
Stayed in July 2024
Reviewed: 20 July 2024
Stephanie
CanadaMANY rooms and hallways smelled like pee. STRONGLY, not to take lightly. the food is overpriced, especially poolside.
many amenities, and the staff was very nice.
Stayed in July 2024
Reviewed: 10 July 2024
Christine
United KingdomShame so many restaurants were closed on Monday nights putting huge pressure on the Italian restaurant. Weather was poor so couldn’t judge the golf
Staff were attentive and friendly- nice touches like fruit and ice lollies around the pool.
Stayed in July 2024
Reviewed: 7 June 2024
Antonio
PortugalLack of options for family meals with kids.
Great location and a lot of entertainment for children and families
Stayed in April 2024
Reviewed: 11 May 2024
Gillian
United KingdomThe noise that could be heard through the walls
The location, the bed, the staff, restaurant and breakfast buffet
Stayed in May 2024
Reviewed: 19 April 2024
Luís
PortugalEverything was perfect, from the staff to the food, from the check in to the check out, simply amazing.
Stayed in April 2024
Reviewed: 12 April 2024
Migle
LuxembourgI saw in comments before booking the hotel, that indoor pool is quite cold. It is around 28C, good for the intensive swimming, but extra 2degrees would make a huge difference to enjoy it more. As it is shallow, 1meter depth and kids enjoy to play there, but temperature could be improved. But we also have to think of ecological aspects.
The landscapes surrounding hotel are stunning. You are in the middle of natural reserve park, with a 16th century monastery besides. Facilities are top notch, people serving you totally amazing, so much smiles, warmth and attention you get, that you start feeling like the most appreciated guest. For the Easter Holliday hotel organized for kids the bouncing castle, table and floor football, animator Lion greeting kids in the morning. The play room is full of slides and equipment for smaller ones. Gym is next level with fantastic views to the park and pool.
Stayed in April 2024
Reviewed: 8 April 2024
Roman
UkraineWe stayed in room 376, there was a constant noise and banging from the service (freight) elevator that could be clearly heard.
Fantastic resort located in a stunning location. Incredible staff and a wide range of services. In a word, it has everything you need to be in complete relaxation and enjoy nature!
Stayed in April 2024
Reviewed: 5 April 2024
Adolfo
MexicoPersonally I like to be more in touch with sintra Town !
That is so open , beautiful nature surrounded by !
Stayed in April 2024
Reviewed: 30 March 2024
Erik
United StatesOutstanding service, including the pool, food, rooms, couples massage and the extra effort the staff went to make my wife's and daughter's birthdays memorable! It was a dream come true!
Stayed in March 2024
Reviewed: 25 February 2024
Wanli
United StatesThe quality of the food at the restaurants could be better. We had high expectations since it’s a Ritz Carlton property. However the taste of the food at the tapas restaurant was way under par compared to the food we had during our one week trip to Portugal. We ate at the resort for convenience. But if we stayed longer we would rather go out to eat.
Very beautiful resort close to Lisbon. We booked a suite with balcony and nice views of the golf course. There were 2 outdoor pools which were too cold to use, and an additional large indoor heated pool which my daughter loved. The Michelin restaurants were closed since it was low season, only the pan Asian restaurant and the Spanish/Portuguese restaurants were open. Our room was newly renovated and very comfortable.
Stayed in February 2024
Reviewed: 18 February 2024
Raul
United StatesLimited hours of the spa and pool facility
It was truly a beautiful, restful place but the staff - from the front desk to the breakfast hosts - just absolutely outstanding. They couldn’t have been more helpful or accommodating- every detail was perfect.
Stayed in February 2024
Reviewed: 29 January 2024
Natalia
SwitzerlandPool, breakfast, meeting room in monastery.
Stayed in January 2024
Reviewed: 29 January 2024
Anis
SwitzerlandAn amazing resort in the middle of a green park. Great for golf lovers, spa and pool.
Stayed in January 2024
Reviewed: 23 January 2024
Victor
United StatesNothing.
Everything! This was likely the best hotel stay I have ever had! The facilities were clean. They had excellent amenenities for our toddler. They were super friendly and very informative.
Stayed in January 2024
Reviewed: 12 November 2023
Melissa
SwitzerlandThe amenities
Stayed in November 2023
Reviewed: 4 November 2023
Caroline
United KingdomA really beautiful hotel in a gorgeous setting. The pool area is superb, restaurants lovely and staff helpful and welcoming.
Stayed in October 2023
Reviewed: 26 October 2023
Nicol
MexicoThe rooms feel a bit old and noisy
The service of the staff was excellent
Stayed in October 2023
Reviewed: 22 October 2023
Per
DenmarkA couple of times we had to ask for cleaning of our room as well as providing new coffee or water because we had run out of supplies the previous day.
Great location Super breakfast with great staff Really nice and updated pool area and sauna etc. Service and attention everywhere almost… The staff in general was great and helpful everywhere One hotel with two Michelin star restaurants, that I have not tried before.😊
Stayed in October 2023
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