Rua 1. De Dezembro, 123, Santa Maria Maior, 1200-359 Lisbon, Portugal
#7 of 401 hotels in Lisbon
Guests' ChoiceBased on 508 hotel reviews
9.4Cleanliness
9.6
Comfort
9.6
Location
9.9
Facilities
9.3
Staff
9.7
Value for money
9.0
Free WiFi
9.7
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End of dialog contentReviewed: 25 September 2024
Marcia
United StatesIt was FABULOUS and exceeded all expectations! Loved the daily “gifts” and chocolates and the cloth on the floor each night next to the bed so we didn’t track anything into bed. Concierge was absolutely wonderful and extremely helpful for our excursion to Sintra.
Stayed in September 2024
Reviewed: 24 September 2024
Martinez
MexicoThe breakfast was excellent! The hotel is exquisite, and it is decorated with great taste!
Stayed in August 2024
Reviewed: 22 September 2024
Donna
United StatesNo complaints
Breakfast was absolutely amazing. The best we have ever seen.
Stayed in September 2024
Reviewed: 21 September 2024
Amy
United StatesWe came by car and it was a little hard to find the entrance/drop off to the hotel, but we were able to sort it out quickly.
Excellent location for exploring Lisbon. Rooms were clean and comfortable and the staff was friendly and very helpful. Lovely hotel bar, and an amazing breakfast buffet.
Stayed in September 2024
Reviewed: 19 September 2024
Amy
CanadaThere was nothing negative to say about this property.
The customer service was exceptional. The location of the hotel is perfect. A must stay when in Lisbon.
Stayed in September 2024
Reviewed: 17 September 2024
Anna
United KingdomWe liked everything
Just immaculate and totally perfect Best hotel we have ever stayed in
Stayed in September 2024
Reviewed: 17 September 2024
Irma
United StatesThey need more food options at the bar.
Breakfast and location!
Stayed in September 2024
Reviewed: 15 September 2024
Connie
AustraliaWe loved everything about the property. Exceptional location, beautiful decor and lovely breakfast. Warm and welcoming staff.
Stayed in August 2024
Reviewed: 14 September 2024
Susan
CanadaBeds were hard
Great service, lovely building, convenient location
Stayed in September 2024
Reviewed: 13 September 2024
Josephine
United StatesNothing
Everything
Stayed in September 2024
Reviewed: 9 September 2024
Podrid
United Statesthe bed was hard
location amazing. breakfast was good. staff was great
Stayed in September 2024
Reviewed: 7 September 2024
Michael
IsraelA fabulous hotel in a great location. A fantastic breakfast and service.
Stayed in September 2024
Reviewed: 6 September 2024
Sachiko
JapanNone.
The location is very good, the hotel is classic but well maintained and the room is very well equipped, for example, free coffee maker and the multi adapter for electric devices. The warm service such as welcome fruits and small gift for my daughter was very heartwarming. The room for the breakfast is very gorgeous and we felt like royals :) I strongly recommend this hotel.
Stayed in August 2024
Reviewed: 4 September 2024
Sami
AustraliaNothing to complain about
Fabulous hotel. We loved our days in it.
Stayed in September 2024
Reviewed: 29 August 2024
Anita
United StatesWould have preferred a room on a lower floor as requested. Not sure if there are any,
There was a fabulous breakfast period staff were extremely helpful with transportation.It was period there was a lovely jazz concert in the living room. The bathroom was clean and well equipped period the building is fabulous and historic
Stayed in August 2024
Reviewed: 28 August 2024
Karen
United KingdomBar prices were a bit steep.
The breakfast was outstanding! The hotel was beautiful, just like a palace. We would definitely stay again.
Stayed in August 2024
Reviewed: 27 August 2024
Vanessa
United StatesHonestly, nothing.
The hotel is marvelous and the location is perfect but even better was how great the staff was. We were upgraded from a regular room to a junior suite. There was an issue with the safe and the staff responded immediately. My husband was not well and we were given a late checkout. So much thoughtfulness that was greatly appreciated.
Stayed in August 2024
Reviewed: 7 August 2024
Martinez
MexicoMy experience in this hotel could not have been better! I highly recommend the hotel. It is decorated with great teats, elegance, and distinction. The rooms are very comfortable, and the noise from the street is completely isolated. The service of all the personnel is excellent; they are kind and ready to help you with any inquiry request. The location is perfect; you can visit the city center on foot everywhere.
Stayed in August 2024
Reviewed: 3 August 2024
Rolando
United StatesBeautiful hotel. Amazing staff.
Stayed in July 2024
Reviewed: 30 July 2024
Ibis
United StatesSmall elevator
The property was beautiful, clean and in a great location. The staff were friendly and attentive.
Stayed in July 2024
Reviewed: 21 July 2024
Ian
South AfricaNothing
Central location was ideal for overnight stay. Breakfast was great
Stayed in July 2024
Reviewed: 18 July 2024
Darryl
CanadaBreakfast was delicious!
Stayed in July 2024
Reviewed: 16 July 2024
Harry
United StatesHotel is a little dated and could do with some sprucing up.
Great location for touring Lisbon. Very central to starting point of tours we arranged. The staff were very helpful and the breakfast was outstanding.
Stayed in July 2024
Reviewed: 16 July 2024
Wrublewski
United StatesNothing to complain about at all.
The hotel was absol8tely beautiful and in a perfect location right next to the Rossio Train Station and within walking distance to all the restaurants The room was very clean and spacious. The breakfast and the breakfast room staff were exceptional. We've stayed in a lot of hotels and this one is right at the top. It might cost a few dollars more but if you want to stay in a great location in a beautiful facility this is the place. Do yourself a favor and stay here, you won't regret it.
Stayed in July 2024
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