Praça do Brasil, 5400-123 Chaves, Portugal
#10 of 14 hotels in Chaves
Guests' ChoiceBased on 148 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.4
Facilities
8.8
Staff
9.1
Value for money
8.6
Free WiFi
8.5
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End of dialog contentReviewed: 24 June 2024
Andrew
United KingdomRoad entrance and surrounding area let's the hotel down
Great location and safe underground parking for our bikes, superb breakfast
Stayed in June 2024
Reviewed: 24 June 2024
Peter
United KingdomNothing
Excellent hotel with very friendly staff and spotlessly clean. Analaide and Susana on reception deserve a special mention for their friendliness and efficiency.
Stayed in June 2024
Reviewed: 13 June 2024
David
United KingdomNothing of note.
Very nice hotel and staff. Breakfast excellent. Motorcycle parking by the front door a bonus. Would definitely stay here again.
Stayed in June 2024
Reviewed: 9 June 2024
Keith
United KingdomA little confusion as to the availability of the half board dinner options. Very little choice the first night but full menu the second.
The room was comfortable on a high floor with views towards the river. Very centrally located for visiting the historic centre, roman ruins, hot drinking fountain, stepping stones etc. Friendly helpful staff. Excellent large clean swimming pool. Safe free parking
Stayed in June 2024
Reviewed: 7 June 2024
Rct
United KingdomNothing to dislike.
Clean hotel, nice restaurant and friendly helpful staff, parking for motorcycles just outside the hotel under CCTV. A nice selection of food for breakfast, which was replenished as required.
Stayed in May 2024
Reviewed: 25 May 2024
Jose
PortugalBreakfast staff was overwhelmed with the number of tables to clean, prepare and topping up the food. Process could be improved
Overall nice place in the center of the city.
Stayed in April 2024
Reviewed: 24 May 2024
Vicky
New ZealandNo good signage off the road for car entry. No ability to make tea/coffee in room. Food and coffee were only lukewarm
Staff were great. Location was good.
Stayed in May 2024
Reviewed: 22 May 2024
Dermot
IrelandBreakfast
Facilities, room, staff, location
Stayed in April 2024
Reviewed: 6 May 2024
Elspeth
CanadaNo complaints
The hotel is just outside the old town. It is right on the river. There is free parking. The room was spacious and comfortable with views of the river and if we craned to the side we could see the castle. Breakfast was great with specialties from the region as well as the basics. Very good value.
Stayed in May 2024
Reviewed: 26 April 2024
Peter
IrelandGood service excellent room and location
Stayed in April 2024
Reviewed: 16 April 2024
Fernando
CanadaGreat location good value.
All good for price!
Stayed in April 2024
Reviewed: 28 March 2024
Mario
Portugalthe service in the restaurant
breakfast, room and bed
Stayed in March 2024
Reviewed: 27 February 2024
Manuel
PortugalCleanliness of the windows, important for a good picture from the room. In the restaurant, quality of the food was trivial.
Excellent location by the banks of the Tamega river and within walking distance to a number of convenient shops (cafeterias, papers, a small market).
Stayed in February 2024
Reviewed: 23 February 2024
Iain
CanadaNothing.
Central location and great breakfast. Underground parking was awesome.
Stayed in February 2024
Reviewed: 19 February 2024
Antonio
PortugalThe parking area uncared . Need new pavement .
Location, clean and staff services
Stayed in February 2024
Reviewed: 14 January 2024
Dália
PortugalDo jantar no hotel.
Stayed in January 2024
Reviewed: 30 October 2023
Pickford
SpainA very comfortable room in a perfect location
Stayed in October 2023
Reviewed: 9 October 2023
Andrew
United KingdomBreakfast was excellent with a massive variety of breakfast goods The only thing I didn't like was the burners underneath the hot food were fumy and the smell wasn't pleasent.
Excellent location for the centre of Chaves. Staff were very helpful. Swimming pool was good, and a great treat at the end of the day. Staff also allowed us to park motorcycles outside the main entrance for security.
Stayed in October 2023
Reviewed: 6 October 2023
Ana
United KingdomNothing
One of the best hotels in Chaves. The swimming pool it's amazing. The staff are so kind and helpful couldn't ask for more. And the restaurant it was so good at a great price! I feel so relaxed the all stay. Will return and recommend!
Stayed in October 2023
Reviewed: 4 October 2023
David
United KingdomNothing
Good location, excellent parking, very comfortable room, breakfast was very good and the staff were excellent
Stayed in September 2023
Reviewed: 11 August 2023
Kathleen
PortugalNice room
Stayed in August 2023
Reviewed: 29 July 2023
Carole
United KingdomNothing it’s a wonderful place
Everything is great, spacious, clean, helpful staff. The most comfortable bed and pillows Amazing breakfast I loved this hotel
Stayed in July 2023
Reviewed: 7 June 2023
Paul
SpainNot experienced ourselves as we didn't use the bar, but it seemed glasses were in short supply, and no small snacks available?... But once again the staff went out their way to address the problem.
We arrived as a group of 6 bikers, and on check in advised to put the bikes right in front of the hotel entrance as the cctv cameras covered that area.Extremely helpful and accomadating staff. The hotel is tastefully furnished, with a wonderful out side swimming pool, and also situated on the river Tamega, ideal for leisurely stroll's and sight seeing in the area.Highly reccomed.Would have liked to spend more than 1 night.Buffet breakfast amazing.
Stayed in May 2023
Reviewed: 7 April 2023
Kevin
United KingdomSurprisingly no Jams or Honey at breakfast
This is the second time we've stayed at the Hotel Premium and will probably stay again. Excellent location on the outskirts of town but only a 10 minute walk to the centre of the old town via a walk along the beautiful riverside. Fantastic staff and facilities, covered parking at no extra cost
Stayed in April 2023
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