Well located. Good hotel for our one night in faro

Stayed in April 2024

Service the air con unit. It was blowing out black fluff. Mild complaint

Location is ideal. Right in centre. Staff are lovely. Room lovely and spacious. Value for money

Stayed in May 2024

Central location. Easy check in

Stayed in May 2024

Three flights of steep stairs with no elevator. Anyone who can’t climb stairs would not be able to stay here

Loved the location. So close to trams and train station

Stayed in May 2024

Reception isn't staffed all the time. Fair enough. But please answer the bell when its pressed. Had to search out staff for help to leave bags/checkin/checkout/collect bags. I know the room was cleaned as there was a strong bleach smell which never really dispersed. No ability to make a cuppa. Mini fridge barely cool. Unusual bathroom setup. Shower one side of small balcony and tiolet and hand basin other side.

Bed was very comfortable.

Stayed in April 2024

The rooms were very dark.

Stayed in April 2024

Asking for city tax

Location

Stayed in April 2024

Nothing

Good size room and bathroom Good food Great location

Stayed in April 2024

When we booked in was told breakfast was free. Next morning went down for breakfast and was told by the same person that it was €10. For that price it was ok but need to make sure you get the food and drinks in the order you want it. No tea facilities in room which were advertised and toiletries poor.

Location was very good very central for bars restaurants old town and the bus station. Very close to port.

Stayed in April 2024

The room was in a really poor state. The walls have all kinds of dirty marks and scuffs all over them, some of them seemingly liquid stains of past guests. I dread to think… There are large patches of unpainted filler, jagged edges, one of the drawers in the wardrobe was off the runner, the toilet seat was misaligned, the shower head holder didn’t hold position, the soap stand was a snapped piece of plastic, the bathroom tap was loose, the furniture is scuffed and poor quality flat pack which was delaminating, the lamp by the bed didn’t work and some of the light switches just did nothing. The hall landing that my room was on stunk of stale foul smell, and the room smelt of musky damp. The floor mat in the bathroom was frayed. The actual quality of the room was frankly embarrassing. It was a fine place for me to touch down and sleep, shower and refresh as a solo traveller, but if I was with others I’d regret the booking. A significant concern of mine was when I arrived reception was not staffed, and left unprotected on the desk was printed copies of all of the day’s bookings, complete with all of the customer data in plain sight and easily able to be taken, photographed, copied down. Data security is important, but apparently not here. The hotel is also in close proximity to the airport, and on the flight path. I’d recommend sleeping with the windows closed as when the first flights come over in the early morning, they’ll probably wake you up!

The location is good, although it was quite hard to find. The location on Google Maps et al is to a larger hotel nearby. This place is tucked away down a side street. Clearer directions would be helpful. The location is good, just a few seconds walk out to the water and easy access to shops, transport, etc. The AC is very effective and cools the room right down. The bed was oddly comfortable despite first impressions, and I slept really well.

Stayed in April 2024

Bed not very comfortable, bathroom shower screen too narrow so floor floods too easily.

Location is good,

Stayed in April 2024

No one at restaurant to serve breakfast. Couldn't find any staff members.

Family room worked really well.

Stayed in March 2024

More TV channels. Nothing in English.

Location great, walking distance to cathedral, marina and bus stop.

Stayed in April 2024

Safe didn't work, receptionist couldn't get it to either. Have stayed here before and it was the case then - don't they think it's important? It is to us. Fridge seemed to be bust too but didn't need it so not mentioned. Access is through their restaurant and a bit tricky with heavy luggage.

Not much choice at this price in the centre so good value. Rooms well presented. Had superior room 3rd floor which has lovely balcony built into roof.

Stayed in April 2024

Not properly cleaned and disinfected toilet, leaking shower and broken window. The room definitely needs some refreshing.

Very nice and helpful staff on the reception

Stayed in April 2024

View from the small balcony of our room onto a big bird nest. (Typical from the region). Very nice !

Stayed in April 2024

On arrival the receptionist seemed quite rude, this may have been due to language barrier though as we speak no portugese. Some staff were often on their mobile phones. We drove a hire car to the hotel and parking was a nightmare. The tourist centre however pointed us to a nearby free car park which was perfect.

The hotel was in a great location, right next to the marina and tourist centre. The room was clean and spacious and the bed was comfy. Most of the staff were friendly and helpful and the breakfast was very good value for money. We stayed here for 2 nights and would stay again.

Stayed in April 2024

No bath mat Only a net curtain so room not dark for sleeping

Very central near shops and restaurants. Good size room. Friendly staff

Stayed in April 2024

Comfortable/ safe/ friendly staff

Stayed in April 2024

Very noisy at night

Easy to get to

Stayed in April 2024

Very loud air vents right by our room making it extremely noisy!!

Great location!! Really close to everything and a nice, well decorated hotel with modern finishes!

Stayed in April 2024

The staff were super helpful. The hotel had a lovely little restaurant attached to it. The location was excellent right near the old part of the town and with the marina within touching distance of the hotel.

Stayed in March 2024

Shower curtain was broken, breakfast was available but you can get a better deal at a cafe in the area.

Good location, big room.

Stayed in March 2024

Dark shabby room - needs entire rework on furniture and especially the bathroom

Quite central

Stayed in March 2024

Overall we had a pleasant stay at the hotel. However, there are small details in the room that could have made our stay more pleasant. The bathroom needs a bit of care, as toilet holder is not well fixed to the wall, there was also a little shelf in the bathroom that was also not well mounted (and tilted). There was an odor coming out of the shower sink -- we asked for the cleaning persons to have a look at that and they promptly helped us. However, the odor came back on the following day. Another issue is that the hotel is above a restaurant and there is a very strong smell of fried fish throughout the corridors and all day long.

We arrived very late (1am) and there were people at the reception to check us in. The staff at the reception was very helpful during our stay, providing everything we asked promptly (cutlery, a glass). The room was clean and the hotel has an excellent location.

Stayed in March 2024