The beds were not really comfortable and really dated. The place, especially the floors, was dusty and not clean when we arrived. For the first couple of days, no one picked up our trash bags, even though we asked at the reception where to put them and they said to "just leave it in front of the apartment" (that got better in the days to come). The biggest knife in the kitchen was about the size of a smartphone, not nearly big enough to cut something like bread, for example (again, we asked at the reception and they said they didn't have a bigger one available, so we bought our own). The table on the terrace was super wobbly to the point where we didn't feel comfortable leaving drinks on it (the slightest touch of the table resulted in everything falling over).

Spacious apartment positioned in a great location to explore Sao Miguel (Azores) island. The rooms (2 bedrooms and living room/kitchen area) were more than big enough for a group of 4 people. The terrace was also nice and spacious. There was always a parking spot available for us to use right in front of the apartment. We appreciated the hairdryer which was handed over to us at the reception.

Stayed in June 2024

Check-out is at 11 a.m , moving the check-out at 12 pm would be more reasonable . While the kitchen seemed reasonably equipped with plates, etc , there was no coffee machine in our room, it would be handy to have it in the morning.

The Villa was very spacious, lots of space in the house and the 2 bathrooms were very usefull . Kitchen seemed reasonably equiped ( didnt really use it , stayed one night ), grounds looked well maintained .

Stayed in June 2024

Everything was good.

The appartment is on really good location, about 10 min drive from Ponta Delgada, and few minutes from highway. Free parking space in front. Appartment is spacious, not new but everything is clean. The staff was helpful. Good value for the money, comparing to prices of other appartments on island.

Stayed in May 2024

forniture

location, price

Stayed in May 2024

We had only a half a toilet paper roll for 2 days stay for 2 people. The garbage bin was full on the terrace. There were no cleaning liquids in the kitchen, no kitchen towels either. There was an enigmatic mega roach in the kitchen (saw just one perhaps it hid somewhere after the extermination. Didn't see any others). The reception is closed for the weekends which is unfortunate if you need like a toilet paper or taxi in the night.

The place was among a few options in Lagoa. There is a cold water pool at the property. There were plates, glasses and tea mugs in the kitchen. We just boiled some water, didn't need anything elese. It's better you buy water since the one from the tap smelt of chlorine. The Lagoa centre was 10 minutes walk away, 15 minutes to the ocean side. There was a parking space if you had a car.

Stayed in April 2024

far from city center but its acceptable. we had an wifi problem during our stay and unfortunately they couldnt solve it.

furnitures are old but the house was so clean. wide rooms and 2 bathroom was usefull. the owner/staff are too polite and welcome us very friendly.

Stayed in June 2023

Everything is quite old and not very well maintained, humid, we found some insects every day, I do understand there’s a garden and it’s a ground floor, but still. No hangers, not very comfortable bedding. Don’t wait for anything extra.

Stuff is very nice, quiet beautiful location, easy access to the main highway and Ponta Delgada is pretty close too. Beautiful garden! Spacious rooms.

Stayed in June 2023

Cooking essentials (salt, pepper) or shampoo was not provided. Bed mattress was a bit noisy every time you turned on the bed.

Spacious villa with good cooking facilities. A nice communal pool (although not heated). We got the booking.com Genius discount which made the stay very good value for money. Great location for touring the island!

Stayed in September 2022

The presence of 2 dead cockroaches next to my bed and a trash can that they had forgotten to empty.

Lots of space in the apartment in a pleasant holiday village with very nice swimming pools. Pleasant terrace at the apartment.

Stayed in August 2022

There are plenty of rules you must follow and the first thing you are requested to do is to sign them. This is not the best welcome you can get.... Some staff were nice, some others not really friendly. It is mentioned "shared terrasse" but this is very partly the case. There is indeed a terrasse shared between 4 rooms but there was only one table and 2 chairs... The sofa used for kid bed was just not possible. The bedframe was completely used and the matress was less than 2cm thick and very used. You cannot reasonably ask anyone to sleep on this. The room had one large closet but there was not a single hanger neither a board to put clothes...

We had the apartment over the reception. It was spacious. The swimming pool area is nice Price is reasonable

Stayed in July 2022

Nice apartment. Friendly staff

Stayed in July 2022

When we moved into the apartment and started unpacking we found in the kitchenette about 7 big dead cockroaches in different places. The cooking plates took very long to heat up. The stairs to the bedroom upstairs were a little steep, was always a bit afraid when our little daughter (1 year and 8 months) wanted to go up and down by herself.

A really nice place for a family to stay for a couple of days, having 2 pools (one for small children) available was a great plus. It's located in a calm area, which is perfect. We rent a car for the whole staying, still it was easy enough to go for a walk within Lagoa. The apartment itself had everything we needed.

Stayed in August 2021

This hotel is really run down, it's in need of a very big makeover. I was happy we were only here for one night, it would be horrible to be stuck there the whole week. The apartment was cold and smelled of damp. Paint was peeling off the walls. The outside furniture was filthy and the terrace was full of leaves. The room was dusty. It was obvious that no one really cared about the place.

Nothing.

Stayed in October 2023

There is no AC, extremely hot inside. Inside is even hotter than outside. Very uncomfortable beds and mattresses. For child bed extremely thin mattress. Very cheap furniture and all staff inside. For boiler there has heating pump that is located on terrace and very noisy. Internet each several minutes disconnected automatically and very weak. On kitchen There was only one huge pot and that’s all, no small pots, no pan. Impossible to cook. Cleaning was not done while we were staying there. Very far from Ponta Delgado and no any sightseeing nearby.

Good swimming pool, nice and well treated territory

Stayed in August 2023

our apartment was dirty upon arrival. hair all over bathroom and kitchen floors, sheets, pillowcases and towels stained. it was so nasty that we checked out 3 days earlier. we couldn’t stay there any longer. staff was rude and not accommodating

the location is great and it has a pool

Stayed in July 2023

Beautiful property, nice staff. Everything was great

Stayed in July 2022

The apartment was filthy. The floor clearly had not been brushed in a while and when we brushed it ourselves we gathered a pile of dirt in no time. There were lots of dead cockroaches and some live ones. We found one live cockroach inside a saucepan. There was an awful smell inside the kitchen cupboards and mould inside some of the bowls. When we took the sheet off the bed to get into it we found some hairs, a spider and another insect crawling around. We were supposed to stay for one week but one night was too much, so after our first night we decided to leave and asked for a refund of the remainder of our stay. The staff agreed to refund the money for the other nights, and we received this a week later.

The staff are very friendly.

Stayed in May 2022

There are no comments available for this review

Stayed in May 2024

There are no comments available for this review

Stayed in May 2024

There are no comments available for this review

Stayed in August 2023

There are no comments available for this review

Stayed in May 2023

There are no comments available for this review

Stayed in August 2021

There are no comments available for this review

Stayed in August 2021

There are no comments available for this review

Stayed in April 2024